Account Executive, Jobber
Inbound
CA$80k
OTE
CA$50k
BASE
Our commission structure is uncapped and paid out monthly, meaning there is potential to earn beyond the stated OTE. Plus equity rewards
Job tracking and customer management software for home service businesses
Open for applications
Job tracking and customer management software for home service businesses
1001+ employees
Open for applications
CA$80k
OTE
CA$50k
BASE
Our commission structure is uncapped and paid out monthly, meaning there is potential to earn beyond the stated OTE. Plus equity rewards
1001+ employees
Company mission
To help home service professionals around the world win.
Role
Who you are
- Are you a person that wants to empower small businesses?
- Demonstrated experience in a sales environment with commission and/or targets. You can speak to them, and can speak to how you were successful
- To drive urgency and excitement. You will be required to sell in a dynamic environment with a fairly short sales cycle. You should be energized by high volume and the prospect of uncapped earning potential!
- To be driven, tenacious and disciplined.. You won’t win over every prospect, and there will be many highs and lows. It’s about how you balance those ups and downs and bring the best of what you have to the job daily
- To find solutions. If something isn’t going right, you’ll take care of it. Not every conversation will be the same, and you’re quick at thinking on your feet
- To be data driven. Being able to source, interpret and create a narrative based on data will be key for your own success as well as the small businesses you’re supporting
- To be coachable and adaptable. The sales team is always changing and evolving, so being flexible and good with change and ambiguity is important
- To enjoy technology. We’re working hard to empower the world with mobile technology and are looking for someone who wants to share their excitement
- To have a clear and confident communication style. You should have the ability to actively listen and consult with our customers and get a true understanding of who they are and what they need. This position involves a good deal of phone time, so these skills are imperative
- Previous experience with a Customer Relationship Management (CRM) system, preferably SalesForce
What the job involves
- We’re looking for a Account Executive – Inbound to be part of our Sales department
- Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology
- With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more
- That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!
- Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists
- With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers
- Our Sales team gains an understanding of who our customers are, what their businesses do, and how Jobber can help them succeed, to turn leads into advocates
- They all have an incredible passion for sales, our customer, and a connection to our purpose
- This team is focused on delivering on the promise to make small businesses more successful, and they celebrate, motivate, and challenge each other daily
- They are also focused on growth personally and professionally and are supported through regular 1:1’s which focus on performance, coaching, long-term development, and consistent feedback from peers and leaders
- Reporting to the Manager, Inbound Sales, the Account Executive will play a significant role in developing relationships and trust with small businesses in our journey to power the world of mobile services
- Our sales process while quick is highly consultative, and helping the customer understand the value and efficiency Jobber could provide their company is paramount
- Drive connection with potential customers through phone, email, and sms outreach
- Connect with small businesses to develop an understanding of their challenges and goals
- Provide recommendations on how to best utilize Jobber, from specific workflows to feature fits
- Demonstrate the value of Jobber through conversation, social proof and product demonstrations
- Work with the Sales Development Representatives (SDRs) to provide the best customer experience and exposure to the Jobber product
- Track key information in Salesforce for follow-up, knowledge sharing, and analytics
- To best help our customers, we’re looking to make sure we have coverage across all our hours and days we’re open, which is Monday to Thursday from 6 am MT to 8 pm MT, then Fridays to Sunday from 6 am MT to 6 pm MT. This role will require a non-standard shift of:
- Monday – Friday, 11 am – 8 pm MST
- Sunday – Thursday, day shifts
- Tuesday – Saturday, day shifts
- This role has clearly defined growth opportunities to deepen expertise, explore new roles, or step into leadership. You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development
Our take
For businesses that sell home services, it can be difficult keeping up with paperwork, scheduling appointments, and chasing payments, especially when their teams are small. Jobber delivers a comprehensive toolbox to keep track of all these aspects, so that small business owners can concentrate on more important things like serving their customers and building their brand.
Jobber was founded in 2011, initially to help a friend who owned a small painting business. The founders quickly discovered that what they were building could help many more owners across a number of industries, going on to launch the product which is now used by over 300,000 home service professionals in over 60 countries.
What makes Jobber stand out is that it collects all the vital parts of running a home services business into one place, removing the burden of keeping track of multiple sources of information. The company has seen significant funding which it has invested in R&D and growing its customer base, and boasts four consecutive years on The Globe and Mail's Canada's Top Growing Companies List.
Steph
Company Specialist at Welcome to the Jungle
Insights
15% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jan 2023
$100m
SERIES D
Jan 2021
$60m
GROWTH EQUITY VC
Total funding: $185.8m
Company HQ
Downtown, Edmonton, AB
Leadership
Sam Pillar
(Co-Founder & CEO)Prior to co-founding Jobber in 2011, Sam was a Freelance Software Developer at Cardboard Creative and a Business Analyst/Management Consultant at CGI.
Forrest Zeisler
(Co-Founder & CTO)Experienced Developer, with a degree in Engineering from the University of Alberta.
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