Project Manager, Grip
More information about location
AI-powered event technology platform built for engagement
Posted today
AI-powered event technology platform built for engagement
21-100 employees
Posted today
More information about location
21-100 employees
Company mission
To empower professionals to achieve their networking potential.
Role
Who you are
- 5+ years of experience in project management, implementation, event operations, customer delivery, client services
- Desired experience implementing or supporting event technology, SaaS platforms, registration systems, event apps, networking solutions, or related digital-event products is strongly preferred
- Demonstrated ability to manage multiple client projects simultaneously in a deadline-driven environment
- Strong client-facing communication skills, including the confidence to lead meetings, challenge unclear requirements, set expectations, and handle difficult conversations constructively
- Comfortable working with event data, registration platform configuration, native integrations, imports, testing, and technical teams; experience with ETL processes, APIs, CRM systems, or third-party integrations is a strong advantage
What the job involves
- As a Project Manager, you will own the successful post-sale implementation and delivery of Grip for a portfolio of event-organiser clients
- You will translate the sold solution into a clear delivery plan, lead clients through platform setup and readiness, coordinate internal specialists, and ensure each event is delivered on time, within agreed scope, and to a high standard
- You will be the central operational lead from project kickoff through event completion and handover
- This includes guiding clients on platform configuration and best practices, managing risks and dependencies, maintaining delivery discipline, and ensuring that all teams involved are aligned on what is required for event success
- This is a highly client-facing role for someone who combines strong project management discipline with practical experience in event technology, events, hospitality, or another fast-paced client-delivery environment
- You will be expected to attend client events onsite regularly, represent Grip professionally, and confidently manage the realities of live event delivery
- Own the end-to-end delivery lifecycle for assigned client events, from post-sale handover and kickoff through go-live, onsite delivery where required, and post-event closeout
- Build and maintain clear project plans, milestones, owners, dependencies, risks, timelines, and client-facing status communications
- Act as the primary operational point of contact for clients during implementation, ensuring they understand requirements, responsibilities, deadlines, and best-practice use of the Grip platform
- Implement and advise clients on platform configuration, event setup, data readiness, attendee engagement, matchmaking, content, and activation strategies that support their event objectives
- Lead regular client project meetings, document decisions and actions, manage follow-up, and communicate progress clearly to both clients and internal stakeholders
- Manage scope against the Statement of Work, identify scope creep early, and partner with Commercial and Customer Success teams to document and manage change requests where needed
- Coordinate cross-functionally with Customer Success, Solutions/Integrations, Product, Support, Engineering, Sales, and Finance to deliver successful events
- Partner with technical and integration teams to ensure event data, imports, integrations, testing, and platform configuration are completed accurately and on schedule
- Lead project risk management, escalate issues promptly, and drive practical resolution across client and internal teams
- Conduct quality checks and readiness reviews before launch, ensuring the event experience meets client expectations and Grip delivery standards
- Track project time, delivery effort, and key project metrics to help maintain operational efficiency and identify risks to delivery margin
- Capture learnings from each project and contribute to improved delivery processes, templates, standards, and scalable ways of working
Our take
Grip is an AI-powered event networking solution that empowers professionals with quality interactions, and the event industry with full-cycle support and valuable insights. At its core, its proprietary technology drives intelligent recommendations through a self-learning matchmaking engine.
The platform leverages natural language processing, advanced algorithms and deep neural networks to constantly learn about the professional goals and interests of visitors, exhibitors and sponsors. This enables a higher return on time for professionals, and a higher return on investment for exhibitors, sponsors and event organisers.
As people swing back into in-person events, Grip is still in a strong position to aid event organizers in delivering live, virtual and hybrid events via its software solutions. This ability to cover all types of event retains Grip as one of the top players in the industry.
Steph
Company Specialist at Welcome to the Jungle
Company
Funding (2 rounds)
Feb 2021
$13m
SERIES A
Nov 2014
$0.1m
ANGEL
Total funding: $13.1m
Company benefits
- Private Health Cash Plan
- Company Training Sponsorship Programme
- Enhanced and Inclusive Paid Parental Leave
- Paid Volunteer Time Off (VTO)
- Remote-first working
- Rare opportunity to grow with the company and take the lead in shaping an entire industry’s use of technology
- Sabbatical Leave and extra days on tenure
- Group Life Insurance
Company HQ
London, England, UK
Articles
Leadership
Tim Groot
(Founder & CEO)Member of the Digital Innovation Working Group at UFI, The Global Association of the Exhibition Industry. Also a Pledger at Founders Pledge.
Lizzy Evans
(CPO)Joined Grip as VP of Product, and was promoted to CPO in 2025. Previously spent 4 years at Feedr, ultimately as CPO, and worked in product-based roles at a couple of other companies prior to this.
Maria Martin
(COO)Joined Grip as Project Lead for Business Operations. Was promoted to Head Of Business and People Operations, and then COO in 2020. Previoulsy worked in Project Management at Fourth, and in Partnership Projects at Marriott International.
People progressing
Hew joined Grip as SVP of Marketing in 2021. He has made a strong impact in this position, generating tens of millions in pipeline and revenue while leading a global team.
Christina joined Grip in 2020 as Director of Client Success. She became Director of Professional Services in 2022, before taking up her current position as VP of Sales and Customer Success later that year.
James joined Grip as Financial Controller in 2025, and was appointed Head of Finance a year later.
Pablo has worked at Grip since 2016, starting as a Software Engineer. He was promoted to Senior Software Engineer after a year, then became Chapter Lead (Middleware & Backend). In 2023 he transitioned to the role of Software Architect, and was promoted to Head Of Platform in 2024.
Dheeraj joined Grip in 2021 as Head of Engineering Operations, becoming Head of Engineering in 2024 and VP of Engineering Operations in 2025.
Emma joined Grip as a Junior Project Manager in 2020. She was promoted four times in three years, ultimately taking up the position of Director of Delivery in 2023.
George joined Grip as a Front End Developer in 2018. He became Engineering Manager (then Senior) in 2021 and 2023 respectively, eventually being promoted to Engineering Director in 2025.
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