Telesales Executive, Quadient

Salary not provided

Junior and Mid level

Dublin

Office located in Citywest Business Campus, Dublin

Business communication solutions software

Be an early applicant

Business communication solutions software

1001+ employees

B2BSaaSTelecommunicationsAutomation

Be an early applicant

Salary not provided

Junior and Mid level

Dublin

Office located in Citywest Business Campus, Dublin

1001+ employees

B2BSaaSTelecommunicationsAutomation

Company mission

To simplify the connection between people and what matters.

Job

Company

Role

Who you are

1 year or more of experience working within an inbound phone-based role
Exceptional telephone manner
Excellent customer service skills
Professional approach to solving problem

What the job involves

Reporting directly to the Consumables Sales Manager
Processing of all Inbound Core Consumable Orders
Processing of all Inbound Graphics Consumable Orders
Cover Outbound Core Supplies when colleagues are on leave
Support AM’s on pricing, product codes, availability of stock, delivery schedules etc
Research, Identify & Contact NTQ print & graphic companies for supplies
Out-bound calls to lapsed graphics supplies accounts for win back
Out-bound calls to Graphics base for Cross selling new products
Covering tasks for Supplies Managers Annual Leave
Ad hoc tasks

Our take

Quadient is a global company providing intelligent automation for business communication, smart mailing, shipping, and parcel locker solutions; with a focus on improving the customer experience of ordering and receiving packages. Formerly known as Neopost, the company has grown to support hundreds of thousands of customers worldwide.

Quadient has a record for developing its offerings ahead of changes in the market and has a history of smart acquisitions. In the last couple of decades, the company acquired a series of companies with market-leading technologies – such as customer communication management provider GMC Software, and Parcel Pending, the leader in the US parcel locker market.

The beginning of 2024 saw the acquisition of Frama, a mailing and document management solution bring in 30,000 new customers for Quadient. It has also developed its largest lockers yet, enabling the company to expand service to retailers and distributors delivering extra-large and oversized goods.