Senior Associate Performance Manager, PlayStation

Salary not provided

Excel

Mid and Senior level

London

Gaming and digital entertainment provider

Be an early applicant

Gaming and digital entertainment provider

1001+ employees

B2CGamingEntertainmenteSports

Be an early applicant

Salary not provided

Excel

Mid and Senior level

London

1001+ employees

B2CGamingEntertainmenteSports

Company mission

To create a gaming experience without barriers that fits the needs of players of all abilities.

Job

Company

Role

Who you are

3+ years’ (or equivalent) experience in an analytical or commercial role
Strong analytical capability with a natural ability to solve problems and uncover insights
Solid commercial acumen, with understanding of the factors that drive growth in a subscription business
Strong MS Excel skills, with proven ability to build, interpret, and communicate performance reporting
Ability to translate data into clear insights and summaries for a range of stakeholders
Strong collaboration skills, with confidence working across multiple teams and disciplines
Strong written and verbal communication skills

What the job involves

The Senior Associate Performance Manager operates within the Trading team, part of the Subscriptions Growth directorate
The Trading team leads all in-month performance reporting, delivering weekly updates with outlook projections and clear, coherent narratives on the factors influencing PlayStation Plus growth
The team’s primary objective is to keep the wider Services organisation and senior leadership informed of performance trends, enabling dynamic, data-driven decision making to achieve growth and revenue targets
This role presents a fantastic opportunity to gain a detailed understanding of PlayStation Plus performance and the wider PlayStation business
The successful candidate will support the wider Trading team, with a specific remit for ad-hoc analysis and deep-dive summaries on key topics
Ultimately, the purpose of this role is to strengthen the business’ understanding of the key drivers influencing PS Plus performance, uncovering trends and opportunities to help guide commercial strategy
The role requires close collaboration across the PlayStation Plus business, working with commercial colleagues, planning and insights teams, and content and engagement stakeholders
Support the delivery of in-month and weekly PlayStation Plus performance reporting, including clear narratives and outlook projections
Conduct ad-hoc analysis and deep-dive investigations into specific performance topics, initiatives, or trends
Identify key drivers, risks, and opportunities impacting PS Plus performance and communicate insights clearly to stakeholders
Build, interpret, and communicate performance reporting to support trading and commercial decision making
Contribute to a broader understanding of subscription performance trends across the PlayStation Plus business
Collaborate with commercial, planning, insights, content, and engagement teams to deepen understanding of how activity and content impact performance
Provide analytical support to the wider Trading and Subscriptions Growth teams

Application process

Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks

Salary benchmarks

Our take

Since the release of the PS1 in 1994, PlayStation has been a consistent leader in the video gaming market. Its consoles are iconic in the gaming community - PlayStation has produced both the top-selling and fastest-selling console of all time - and the company is still pushing boundaries. Its current flagship - the PS5 - promises to revolutionise gaming, featuring new technology that will create improvements across the board.

As well as its consoles, PlayStation has also developed online services, connecting its users and giving them access to diversified media. A PlayStation can be used for a huge range of activities - from Netflix to guided workouts - which has led to the expansion of the company's audience over time and across generations.

PlayStation faces competition in its field from the likes of Microsoft, with its Xbox range, and PC gaming, which has been becoming more popular in recent years. Regardless, PlayStation shows no signs of slowing down. The upcoming implementation of in-game ads in free games looks to significantly increase revenue, and the wider PlayStation gaming experience also appears to be evolving from plans to launch live service games in upcoming years.