Vice President of Product, Carwow
Sell My Car
+ Share Options
2+ days a week in office
Leveraging technology, media and innovation to reimagine car-changing.
Be an early applicant
Leveraging technology, media and innovation to reimagine car-changing.
501-1000 employees
Be an early applicant
+ Share Options
2+ days a week in office
501-1000 employees
Company mission
To become the car-changing destination of choice. By combining technology, media and deep automotive expertise, we've turned how people buy, sell, advertise and lease cars on its head.
Role
Who you are
- An appetite for complex problem solving where there are often no apparent solutions, a high degree of creativity, courage to test and learn and the willingness to change direction and adapt in the face of new information
- Ruthless prioritisation, rapid decision making and the confidence to move quickly with imperfect data
- You are a visionary strategic thinker, being able to think both top down and bottom up
- You thrive in environments of change, when complexity is high and the problems to solve are hard. You have an ability to take it all in, articulate and structure a vision and a clear way forward
- You have a growth mindset, constantly looking for ways to go faster, do more and inspire your teams in this way
- You have an empathetic leadership style and you build strong, effective relationships. Ability to motivate, nurture and develop your teams
- Have an outstanding ability to think on your feet and tackle intellectually challenging problems
- Be highly analytical and accustomed to using complex data to make decisions - when you’re presented with data, analysis should be a reflex
- Be forward-thinking and ambitious
- Excellent communication and presentation skills, whether to the tech team, to other stakeholders or to our leadership team. Effective in distilling complex solutions into bite-sized pieces when speaking and writing
- Be a great prioritiser, not afraid to say no
- Data informs but doesn’t drive your decision making: you know when to use it and when to lean on instinct to move quickly
- Love working autonomously, but you’re able to earn the trust of others with a collaborative style
- Excel at managing stakeholders, whilst also being confident in voicing your own opinions and challenging others
- You have proven ability to quickly get up to speed in a domain and identify trends and opportunities
- Track record of constant team efficiency improvements
- Clear development of winning strategies and successful execution
What the job involves
- Are you ready to be at the forefront of changing how drivers sell their cars? Only 10% of cars are currently sold through platforms like ours even though our data shows that owners who sell this way achieve £1000 on average more for their vehicle
- We’re looking for a VP of Product to join our team and help us build a game changing experience for sellers and buyers. We need someone dynamic and visionary who will lead the next stage in growth, driving differentiation and excellence in everything we do
- As a VP of Product responsible for our Sell My Car, you will own our proposition - the very core of what we do - our offer to sellers and buyers across every aspect of our service
- This is not a role of incremental gains and improvements, it’s an incredible opportunity to put your own stamp on a service and the product experiences it is delivered through - something most people don’t get to do in their whole careers
- You’ll develop our Carwow and White Label value propositions in the UK and for our European markets working with teams across Sell My Car (commercial, sales, trading, operations) and across the wider business (marketing, B2B marketing, analytics and Get Your Car) to that, and bringing it to life in a way that allows them to work towards the common goal of a seamless car selling and buying experience
- Leading a growing team of product managers and designers you’ll directly oversee the work of multiple product teams (PMs, analysts, engineers, designers), supporting planning that aligns to business goals and deliver high return on that investment
- Over the next few years, you will actively expand these teams, identifying areas of high ROI across our proposition and working with trading directors to create the case for investment
- A key part of your role is telling the Sell My Car story across the wider organisation generating high awareness across the C-team of the key opportunities and how you are pursuing them
- Vision, value proposition & strategy: Create collaboratively with the executive and senior leadership across the SMC and wider Carwow organisation an exciting product vision, value proposition and strategy for the Sell My Car vertical that delivers strategic differentiation vs competitors
- Roadmap & planning: Develop and consistently maintain a clearly articulated and compelling roadmap that shows sequencing towards the vision and can be used for internal planning across teams, and communicated to buying partners to drive engagement and adoption. Work with all areas of the Sell My Car to detail and develop this roadmap
- Prioritisation & ROI: Align teams around the commercial impact of the outcome they are working towards and ensure that we are prioritising effectively between strategic progress and near term trading priorities. Actively measure and report on ROI of product investments constantly improving our ability to do this
- Proposition development: Oversee the development and decision making process for key initiatives that drive our proposition forward, focusing on getting decisions made across senior leadership teams, working to execute across multiple teams and facilitating co-ordinated GTM that also tracks overall impact
- Set up team for success: Create an environment that allows the team to get the best out of all the people in their squad by helping provide wider context, giving clarity on goals, supporting and setting processes for the team to collaborate effectively. Make strong and diverse hires to ensure the team are well set up for differentiated and innovative product thinking. Plan ahead restructuring teams and their accountabilities in line with business plan
- Fluent with data: Use data to generate actionable insights, to leverage those insights to achieve goals set for the product, and to connect those quantified goals to meaningful outcomes for the business
- Design obsession: demonstrate a deep passion for exceptional experience design that goes beyond what is on a web page and delivers market leading customer journeys across every touch point for our customers
- Problem definition and structured thinking:
- Synthesises insights from various sources to craft a clear problems statement articulating the root cause problem in an structured way and demonstrates clarity when aligning the team to the problem
- Identify and use a range of confidence building methods to learn as fast as possible and ensure we build the right thing
- Communication: Ensures all people involved and the wider commercial team are aware of the vision, team strategy, initiatives, priorities and progress
- Core architecture for scale and lead on organisational structure: Oversee the development of our white label tools and international solutions. Understand and articulate the technical architecture for long term maintenance and ongoing development, set teams up with clear accountability to operate SaaS ensuring decisions taken through development and roll out support this
- Influence: Build relationships easily to empower the squad to achieve the desired outcome often by influencing the opinions of others often outside of your team
- Stakeholder management: Work across a wide range of stakeholders to get the right input, their ideas and ensure that they have the right information to represent the product team into their areas/functions
- Voice of the customer: Build empathy with our customers (sellers and buyers) and leverage feedback in the form of interviews, conversations, usability tests, surveys, and other forms of research to understand how users and enterprise partners engage with the product, make better decisions, and drive meaningful outcomes for the business
- Drive continuous improvement monitoring the performance of your own and the engineering teams, identifying ways to improve the quality and pace of decision making and output ensuring we get more from our investments
- Market Leading: Stay abreast of emerging trends, technologies, and best practices in operations management, financial management, and P&L optimization, and assess their potential impact on the business
Salary benchmarks
Our take
Carwow believes there should be a better way to buy cars than the traditional method of visiting local dealerships and negotiating prices. The platform has simplified the car-buying process by allowing customers to easily find the exact car they want, including the preferred combination of optional extras while eliminating the need for haggling. This has made Carwow a popular choice for consumers looking for a more transparent and hassle-free experience.
As the largest web platform for new car sales in the UK, Germany, and Spain, Carow has grown rapidly through innovative marketing strategies. One of its key tactics is leveraging it massive YouTube following, which boasts nearly 10M subscribers. The videos feature a mix of in-depth car reviews and entertaining drag races, helping to engage potential customers and drive traffic to the platform.
Over 10M customers now use the platform to buy and sell cars and in 2023, nearly £3B worth of cars were bought through the platform. Carwow continues to grow and innovate, and with its strong customer base and expanding partnerships, it's ready for continued success.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Many candidates hear
back within 2 weeks
36% female employees
52% employee growth in 12 months
Company
Employee endorsements
Career progression
"A significant proportion of carwow's mid-managerial leaders have been internally promoted, and there are countless examples of people going from an..."
Funding (last 2 of 9 rounds)
Jul 2024
$52m
LATE VC
Nov 2023
$3.8m
LATE VC
Total funding: $225.2m
Company benefits
- 🌴 28 days' holiday increasing to 35 with length of service, plus extras for house moves, weddings and more!
- 📈 Employee-friendly share options
- 💰 Pension scheme via Royal London - up to 5% company contribution
- ❤️🩹 Vitality private healthcare insurance
- 💵 Life Assurance - 4x annual salary
- 💚 Monthly coaching sessions with Spill - our mental wellbeing partner
- 👪 Inclusive parental, partner and shared parental leave including up to 20 weeks' full pay maternity and shared parental leave, and 8 weeks' full partner pay, as well as fertility treatment and pregnancy loss policies
- 🧒🏽 Bubble childcare support and discounted nanny fees for little ones
- 🏖️ 'Work from abroad for a month' annual scheme
- 🧠 Generous learning and development budget
- 🖥️ £500/€550 home office budget
Company values
- Be clear
- Be collaborative
- Be curious
- Be effective
- Be humble
- Be positive
- Be proactive
Company HQ
Victoria, London, UK
Articles
Leadership
David Santoro
(Co-Founder & CTO)Experienced Developer having previously worked at Barclays, ITV, ThoughtWorks, Xbright, and Confetti Network.
John Veichmanis
(CEO)Previously the CMO at Farfetch and Vice President of Global Search Marketing and Consumer Acquisition at Expedia.
Alice Flaye
(Chief Business & Operations Officer)Previously worked in People and Strategic Projects at Sproutl. Prior to that they spend 5 years at Farfetch in various Senior Legal roles.
Sally Foote
(Chief Commercial Officer - Sell My Car)Previously the Vice President of eCommerce at GoCompare. They also spent 6 years at 10 Digital Ladies as an Associate.
People progressing
Joined as an Account Manager in 2016. Has worked as Director of Strategic Growth of 'Sell Your Car' since November 2023.
Alyx joined as an Account Manager in 2017, they are now the Head of Commercial Operations and Leasing.
Diversity, Equity & Inclusion at Carwow
Zaina Ishaq (Culture & Inclusion Manager)
- Our mission is to foster an environment of belonging that enables everyone to bring their authentic selves to work, harnessing the unique perspectives and talents that drive us to be the car-changing experts for life’s defining moments. Our DEI strategy is centred around three key pillars; Talent Attraction, Supporting Career Development and Inclusive Workplaces.
- We recently launched our own real-time DEI Gender & Ethnicity Pay Gap dashboard to measure the impact of our efforts in real time
- We've developed our Internal Mentoring Programme to help employees from diverse backgrounds climb the career ladder
- We are proud partners of BYP Network - helping us to attract and retain black talent
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