Product Manager, SpyCloud
Console Core Services
More information about location
Cybercrime analytics platform
Open for applications
Cybercrime analytics platform
201-500 employees
Open for applications
More information about location
201-500 employees
Company mission
To make the internet a safer place by disrupting the criminal underground.
Role
Who you are
- If you thrive on turning complex technical problems into elegant, scalable solutions—and want your work to secure fortune 50 enterprises and governments around the world—this is the place for you
- This position demands a blend of technical understanding, business acumen, and customer empathy. SpyCloud is an AI-forward company so you will need experience and appetite to leverage AI to gather, organize, prioritize and define effective requirements, assess opportunities and feed SpyCloud’s go to market engine
- Above all, you are passionate about solving problems for customers and helping them succeed in the ever-evolving field of cybersecurity
- 3-5 years of product management or development experience
- 1+ years of cybersecurity industry experience
- Experience delivering web-based portal-based products targeting enterprise users
- Utilizing AI tools that augment a product manager’s daily and strategic tasks
- Demonstrated ability to leverage qualitative and quantitative data to prioritize and drive decision-making
- Experience with agile scrum development and lean startup principles
- Curious and comfortable engaging in professional conversations with target buyers and users
- Excellent verbal and written communication abilities, capable of engaging with both technical and non-technical stakeholders
- Comfortable using collaboration tools such as Slack, Confluence, JIRA, and Salesforce
- Is a power user of AI-based tools that augment the product management role including LLMs
- Understanding of various data sources available in the cybersecurity market and the ability to map their applicability to market-driven use cases
- Willingness to travel domestically and internationally up to 25%
Desirable
- MBA or MS in Engineering preferred
What the job involves
- SpyCloud’s Console is the front door and control plane for every product we ship—from Investigations to Identity Protection and beyond
- As the Core Services Product Manager for Console, you will own the shared services, platform features, and management experiences that make all of these product lines possible
- This is a highly‑strategic, full‑stack role at the intersection of user experience, backend service architecture, and go‑to‑market strategy
- Help define and execute the Enterprise Protection Console core services platform roadmap—including multi‑tenant architecture, user/org administration, entitlement & billing services, and cross‑product navigation
- Own end‑to‑end product lifecycle for platform capabilities: discovery, requirements, design review, delivery, launch, and continuous optimization
- Prioritize a balanced portfolio of front‑end experience improvements (React/TypeScript) and backend services (microservices, APIs) to maximize customer and developer value
- Create crisp, actionable artifacts—PRDs, specs, UX flows, dashboards—that align distributed teams around clear outcomes
- Establish success metrics (combining UX and business experience) and leverage qualitative & quantitative data to iterate quickly
- Define success metrics for product launches and enhancements. Regularly analyze performance data and customer feedback to identify opportunities for improvement
- Collaborate fluidly with development and data engineering partners
Our take
Mainstream browsers are heavily monitored to help combat cybercrime, but these browsers are generally not used by digital criminals. The 'dark web' operates outside of the legal web, with criminals using such platforms to sell login details and other sensitive information.
SpyCloud provides a web plugin that monitors websites and forums on the dark web to inform companies of when sensitive data that matches their credentials is located. This allows companies to identify and take action upon a data breach before any harm can be done.
There are many fraud and cybercrime detection software companies on the market but SpyCloud's specialisation in monitoring the darkweb has carved it out a distinct niche. This has seen it attract an impressive client list of over 500 enterprises, as well as significant funding that supports further platform development.
Freddie
Company Specialist at Welcome to the Jungle
Insights
23% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jun 2024
$35m
GROWTH EQUITY VC
Aug 2023
$110m
LATE VC
Total funding: $203.5m
Company benefits
- 401(k)
- Health, Vision and Dental Insurance
- Generous PTO Plan
- In-office meals provided
Company HQ
Bouldin Creek, Austin, TX
Leadership
Ted Ross
(Co-Founder & CEO)They worked in Security Systems for the US Air Force before serving in Engineering at West Corporation, Wal-Mart and Extreme Networks. They worked at HP for 4 years in Threat Intelligence before co-founding SpyCloud in 2016.
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