Product Manager, SpyCloud

• If you thrive on turning complex technical problems into elegant, scalable solutions—and want your work to secure fortune 50 enterprises and governments around the world—this is the place for you
• This position demands a blend of technical understanding, business acumen, and customer empathy. SpyCloud is an AI-forward company so you will need experience and appetite to leverage AI to gather, organize, prioritize and define effective requirements, assess opportunities and feed SpyCloud’s go to market engine
• Above all, you are passionate about solving problems for customers and helping them succeed in the ever-evolving field of cybersecurity
• 3-5 years of product management or development experience
• 1+ years of cybersecurity industry experience
• Experience delivering web-based portal-based products targeting enterprise users
• Utilizing AI tools that augment a product manager’s daily and strategic tasks
• Demonstrated ability to leverage qualitative and quantitative data to prioritize and drive decision-making
• Experience with agile scrum development and lean startup principles
• Curious and comfortable engaging in professional conversations with target buyers and users
• Excellent verbal and written communication abilities, capable of engaging with both technical and non-technical stakeholders
• Comfortable using collaboration tools such as Slack, Confluence, JIRA, and Salesforce
• Is a power user of AI-based tools that augment the product management role including LLMs
• Understanding of various data sources available in the cybersecurity market and the ability to map their applicability to market-driven use cases
• Willingness to travel domestically and internationally up to 25%

Desirable

• SpyCloud’s Platform (Console) is the front door and control plane for every product we ship—from Investigations to Identity Protection and beyond
• As the Core Services Product Manager for Console, you will own the shared services, platform features, and management experiences that make all of these product lines possible
• This is a highly‑strategic, full‑stack role at the intersection of user experience, backend service architecture, and go‑to‑market strategy
• Help define and execute the Enterprise Protection Console core services platform roadmap—including multi‑tenant architecture, user/org administration, entitlement & billing services, and cross‑product navigation
• Own end‑to‑end product lifecycle for platform capabilities: discovery, requirements, design review, delivery, launch, and continuous optimization
• Prioritize a balanced portfolio of front‑end experience improvements (React/TypeScript) and backend services (microservices, APIs) to maximize customer and developer value
• Create crisp, actionable artifacts—PRDs, specs, UX flows, dashboards—that align distributed teams around clear outcomes
• Establish success metrics (combining UX and business experience) and leverage qualitative & quantitative data to iterate quickly
• Define success metrics for product launches and enhancements. Regularly analyze performance data and customer feedback to identify opportunities for improvement
• Collaborate fluidly with development and data engineering partners