Operations Intern, Bolt
4-5 days a week in office
Building the future of transportation
Open for applications
Building the future of transportation
1001+ employees
Open for applications
4-5 days a week in office
1001+ employees
Company mission
To build a future where people don't need to own personal cars to move around safely and conveniently.
Role
Who you are
- You’re a student in Business, Economics, Operations, Data Analytics, or a related field
- You have strong analytical skills and enjoy finding trends and insights in data
- You’re curious and proactive, not afraid to challenge how things are done
- You communicate clearly (Dutch and English) and enjoy working with people
- You’re available 4–5 days per week for at least 5–6 months in Amsterdam
- Experience is great, but what we really look for is drive, curiosity, and ownership. If you’re excited to learn and contribute to one of Europe’s fastest-growing tech companies, we’d love to hear from you!
What the job involves
- We are seeking a customer-focused and detail-oriented Operations Intern to support our Ride-Hailing operations in Netherlands
- As an Operations Intern, you will play a crucial role in the daily functions that impact supply growth and compliance
- Own key operational workflows across all of Bolt's business operations in the Netherlands
- Monitor and analyze performance metrics (e.g., supply health, engagement, activation) to find bottlenecks and propose improvements
- Contribute to local growth initiatives that boost driver supply, reliability, and satisfaction
- Collaborate with Central Operations, Product, Commerce, and Customer Support to improve tools, processes, and communication
- Test and optimize new processes, helping us find smarter, faster ways to operate
- Investigate and solve driver issues across email, chat, and in-person interactions, ensuring empathy and speed in every response
Our take
Across Europe, more and more people are choosing flexible, on-demand transport instead of owning a car. And ride-hailing, shared vehicles and new technology like autonomous driving are all part of this shift. So, cities are pushing for safer and more efficient transport, which is encouraging mobility companies to invest in electric vehicles and even driverless solutions which could eventually reshape urban travel.
Bolt has positioned themselves right in the center of this change, with is leading mobility platform that offers ride-hailing services across more than 50 countries. Through its app, Bolt connects users with transport options designed to be affordable and simple.
Recently, the company partnered with Stellantis to explore Level 4 autonomous, driverless vehicles, showing just how far ahead Bolt is looking for its next phase of mobility.
That said, Bolt operates in a very crowded market and urban mobility is highly competitive, with many local and international players all trying to come out on top. Even so, demand for shared and on-demand transport is at an all time high and only growing. Bolt's broad geographic reach, focus on scale and willingness to invest in future technologies puts it in the perfect position to keep growing.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 9 rounds)
Jan 2022
$730.7m
SERIES F
Aug 2021
$698.1m
LATE VC
Total funding: $2.0bn
Company HQ
Veerenni, Tallinn, Harju County
Leadership
Markus Villig
(CEO)Markus founded Bolt in 2013 and has served as the CEO since.
Salary benchmarks
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