Product Enablement Manager, Movable Ink
$75-91k
Marketing content contextualisation platform
Job no longer available
Marketing content contextualisation platform
501-1000 employees
Job no longer available
$75-91k
501-1000 employees
Company mission
To help marketers amplify their voice and delight their customers.
Role
Who you are
- 3+ years of experience in: product enablement/product training; client services; product management; client solutions; email service provider (ESP) campaign production/operations
- Experience with martech/SaaS, AI / Movable Ink Da Vinci a plus
- Experience with training, enabling or educating end users on product and platform
- Strong presentation skills and executive presence, with the ability to explain and break down complex concepts to non-technical audiences
- Strong organizational and communication skills
- Ability to manage multiple projects with cross-functional stakeholders
What the job involves
- The Product Enablement Manager will actively support client retention and sophistication by working directly with Client Experience, Sales and clients on new product adoption for Movable Ink’s AI Da Vinci product
- The Product Enablement Manager will oversee the enablement, training and education for all new product features, including but not limited to: Reporting, AI model enhancements, campaign workflow etc
- This position will be goaled on feature adoption, client retention and upsell performance, and will report to the Senior Director, Product Enablement & Education
- SME Of Da Vinci Product features for Client Experience/GTM
- Conduct enablement/training session on new Da Vinci product release features
- Highlight benefits to customers/client experience and other product dependencies on new feature adoption
- Lead product-client experience adoption office hours on a weekly basis
- Create, manage and maintain internal best practice documentation for new feature and core feature adoption
- Strategize, implement and assist customers in launching Da Vinci campaigns with new product releases
- Monitor and adoption of all new Da Vinci features
- Flag when adoption trends are low
- Implement product adoption mitigation steps when certain features are under-utilized
- Provide customer feedback to the product on feature releases, requests updates, flag product bugs etc
- Collaborate with EPD on GTM activities for new releases
- Liaison with Product Managers on release timelines to understand potential downstream GTM impacts
- Lead Da Vinci feature early access program and collect feedback to share with Product Managers
- Lead Da Vinci training and onboarding activities for new and existing hires
- Create content through authoring tools for internal stakeholder training
- Lead internal training sessions, where appropriate and necessary
- Support Customer Education team as/when needed on customer-facing training for Da Vinci
Our take
Moveable is has been at the forefront of personalized marketing since 2010, It pioneered the technology behind contextual email marketing, helping brands show content that actually mattered to each customer in real time. From its early days, the company has focused on making every customer interaction smarter and more engaging.
Over the years, Movable Ink has grown beyond email., embracing AI and automation to take personalization to the next level. Its products, including Studio and the Da Vinci AI orchestration engine, let brands create experiences that scale while still feeling personal. And with its Autonomous Marketing capabilities, the company is helping marketers work smarter, while gaining deeper insights and driving measurable results across every touchpoint.
In 2025, Movable Ink announced it would be acquired by STG, a US-based private equity firm. This move is a vote of confidence in the company's vision and mission, giving it the backing to expand its AI-driven platform even further.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Apr 2022
$55m
SERIES D
Aug 2020
$30m
SERIES C
Total funding: $97.3m
Company benefits
- Generous PTO
- Global Mental Health and Well-Being Benefits
- Flexible Work Opportunities
- Comprehensive Health Benefits
- Employee Resource Groups
- Parental Leave and Support
- Volunteer Opportunities
- Social Events and Activities
- 401K Contribution
Company HQ
Theater District, New York, NY
Leadership
Vivek Sharma
(Co-Founder & CEO)Began their career as a Software Engineer at Cisco Systems and Blue Martini Software. Vivek then went on to found MetroSpark where he served as the CEO for 3 years before co-founding Movable Ink in 2010.
Michael Nutt
(Co-Founder & CTO)Prior to co-founding Movable Ink, Michael was a Senior Software Developer at Gilt Groupe and Lime Wire.
Share this job
View 7 more jobs at Movable Ink