Senior Manager of Business Operations & Planning, eBay
$123.6-198.1k
Leading online marketplace
Be an early applicant
Leading online marketplace
1001+ employees
Be an early applicant
$123.6-198.1k
1001+ employees
Company mission
To connect people and build communities to create economic opportunity for all.
Role
Who you are
- 7+ years of experience in strategic planning, business operations, or portfolio/program management in a technology company
- A strong track record of leading cross-functional planning and operational processes with multiple partners
- A data-driven attitude and comfort with tools such as Jira, Airtable, Tableau, Smartsheet, Notion, or similar
- A deep understanding of how Product, Engineering, and Go-to-Market teams operate and interconnect
- A systems-thinker with strong instincts for structure, process, and governance
- Ability to connect with clarity and influence without authority
- Collaborative, pragmatic, and resilient in fast-paced environments
What the job involves
- In this role, you’ll act as a central orchestrator across teams including Go-to-Market, Product, Engineering, Tech, Design, Marketing, Finance and more
- You’ll lead the full lifecycle of planning - from strategy to execution to performance review
- You’ll contribute to building a culture of operational excellence by establishing and demonstrating what good looks like - across process improvement, project management, documentation of business processes to continuously improve operations
- Your work will ensure that strategic goals are translated into coordinated action and measurable results across the company and for our customers
- This role will be accountable for driving the end-to-end lifecycle of planning across three key areas:
- Strategic Planning: Shape and lead company-wide planning cycles by aligning priorities, clarifying initiative scope, and ensuring process support the most impactful outcomes
- Align teams around priorities, resource allocations and clear outcomes
- Execution Planning: Build and maintain a centralized, high-level execution planning program that aligns with cross-functional initiatives, uplevels key milestones and dependencies, and enables PMOs and delivery teams to implement with greater clarity, consistency and focus
- Work with engineering, product managers and supporting teams to estimate and drive decisions to align technical resource dependencies and necessary allocations
- Business Performance and Tracking: Drive business review cadences that track initiative progress, surface insights, and inform adjustments to strategy and execution
- Continuously optimize reporting to track progress across top initiatives, surface risks and drive leadership decisions .Build dashboards and reporting of objectives and key results, company goals with partners in Analytics and Finance
Our take
Founded in 1995 as an online auction platform primarily catering to collectibles, eBay quickly emerged as a pioneer in connecting buyers and sellers in the digital realm. This early success propelled eBay to become to globally recognized leader it is today.
In the present landscape, eBay competes with industry giants like Amazon within the C2C eCommerce sector. However, eBay distinguishes itself by fostering an environment where businesses can cultivate and promote their brands on the platform, offering a tailored, community-driven experience for both sellers and buyers. By championing small businesses, eBay attracts sellers and socially conscious consumers, positioning itself in stark contrast to Amazon's corporate image.
The rising consumer interest in sustainability has presented economic opportunities for eBay, particularly as younger demographics gravitate toward purchasing pre-owned items. in response, eBay has directed its marketing efforts toward Gen Z customers and formed partnerships with cultural phenomena like Love Island, further solidifying its appeal among contemporary audiences.
Freddie
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Company benefits
- Comprehensive and competitive health and wellness program designed to meet your unique needs.
- We strive to provide programs that help support both mind and body, including quality healthcare insurance, wellness programs and preventative care.
- Stock Purchase Plans
- Retirement Savings and Pension Plans
- Stock Awards
- Life Insurance and Disability Benefits
- Credit Union Memberships
- Balancing work & life - eBay believes in providing you with the opportunity to be your best self in your professional and personal life. In addition to supporting flexible workstyles including hybrid and remote, eBay offers 4 weeks of paid sabbatical time for every 5 years of service
- Giving back to our community - We provide our employees around the globe with opportunities to have a positive impact on their local communities. Through the eBay Foundation, our company matches donations to eligible nonprofits up to $10,000 per employee per year. And our employee-led volunteer groups organize local giving and volunteering activities throughout the world
Company HQ
Greylands, San Jose, CA
Leadership
Jamie Iannone
(CEO, not founder)Studied at Princeton and Stanford University. Held executive roles at Walmart, Barnes & Noble, and The Children's Place, before becoming CEO of eBay in April 2020.
Salary benchmarks
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