Director of People Program Management, Chime
$168.6-238.9k
Mobile banking for the everyday person
Open for applications
Mobile banking for the everyday person
1001+ employees
Open for applications
$168.6-238.9k
1001+ employees
Company mission
To make financial peace of mind a reality for millions of everyday people.
Role
Who you are
- Experience: 10+ years in strategy, operations, commercial go-to-market/deployment, large-scale business and organizational transformation, management consulting, organizational change management, and HR M&A
- Relationship Management: Proven ability to build and maintain relationships with diverse stakeholders, adapting approaches to meet varying needs within a complex business environment
- Strategic and Operational Skills: Demonstrated ability to think strategically and translate strategies into actionable operational plans with minimal oversight
- Project and Portfolio Management Expertise: Extensive experience leading global, cross-functional projects and managing portfolios, with a track record of successful implementations
- HR M&A Expertise: Experience in leading HR M&A activities, including due diligence, integration planning, and execution
- Business Acumen: Strong understanding of business functions and their interdependencies, with a keen ability to drive cross-functional initiatives
- Detail Orientation: Exceptional attention to detail and ability to manage multiple initiatives simultaneously, ensuring timely and high-quality outcomes
- Communication Skills: Excellent oral and written communication skills, capable of presenting information clearly and persuasively to diverse audiences
- Team Leadership: Proven ability to attract, develop, and retain a diverse and high-performing team, fostering an inclusive and collaborative culture
What the job involves
- Reporting to the Chief People Officer, the Director People Program Management will lead an agile team dedicated to the implementation of innovative and scalable People products and services
- This pivotal role will ensure the successful deployment and ongoing success of these initiatives through customized project management, change management, and communication strategies
- As a critical leader on the People Leadership Team, you will transform the delivery of People products and services into a strategic advantage for Chime by ensuring the most important moments along the Chimer lifecycle deliver outsized value and impact
- Strategic Intake and Demand Shaping: Lead the strategic intake process for People initiatives, ensuring alignment with business priorities and organizational goals. Collaborate with senior leaders to identify and prioritize key People projects and services, shaping demand by understanding business needs and forecasting future requirements. Develop frameworks to assess and prioritize requests, ensuring that resources are allocated effectively and that high-impact initiatives are executed efficiently
- Project Management: Oversee the deployment of People initiatives across all product areas, utilizing scalable delivery strategies to drive adoption and enhance Chimer satisfaction
- Portfolio Management: Manage a portfolio of People projects and initiatives, ensuring alignment with strategic objectives, resource allocation, and timely execution
- Performance Monitoring: Establish and track KPIs and OKRs to measure the impact and success of People products and services, identifying areas for improvement and scaling successful initiatives
- Change Management: Develop and implement customized change management and communication plans in collaboration with People Product Leads and functional leaders, ensuring smooth transitions and high adoption rates
- HR Mergers & Acquisitions (M&A): Lead HR M&A activities, including due diligence, integration planning, and execution to ensure seamless transitions and alignment with Chime's People strategies
- Continuous Improvement: Facilitate feedback loops to assess the impact of changes on People product areas, identifying opportunities for continuous improvement and innovation
- Team Development: Build and lead a high-performing team, fostering a culture of excellence, innovation, and continuous improvement through scalable systems and processes
- Cross-Functional Collaboration: Partner with stakeholders across the organization to develop solutions to complex business challenges, driving alignment and achieving strategic objectives
Our take
Chime is part of the growing realm of fintech banks and providers, emphasizing straightforward, cost-effective banking solutions. It cuts the expenses tied to basic bank accounts and provides users with greater autonomy in managing their finances.
In contrast to many traditional banks that levy steep fees and hefty penalties for overdrafts while offering meager interest rates on savings, Chime addresses a crucial gap in the banking sector. Its primary focus is on catering to individuals with modest savings who seek the convenience of automated digital banking.
With a remarkable ascent in its trajectory, Chime's current valuation stands at $25.5B, a staggering $23.5B surge from its early 2019 valuation, underscoring its impressive and swift expansion. However, competition remains fierce, with other neobanks like Ally offering similar features and vying for the same customer base.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
0% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Aug 2021
$750m
SERIES G
Sep 2020
$485m
SERIES F
Total funding: $2.0bn
Company benefits
- Physical: We believe in taking care of your physical health, so as a Chimer you’ll get medical, dental, and vision insurance, as well as benefits to support your physical activity, family planning, and all of your little Chimers
- Emotional: We know that staying healthy involves a lot more than doctor’s checkups. We partner with Modern Health to help you navigate your mental health, give monthly Take Care of Yourself Days, and want you to take time off when you need it
- Financial: We want Chimers to save and feel financially supported, so we offer savings plans with competitive matching, as well as access to financial planning and legal assistance so that you can find your financial peace of mind
- Social: We’ll celebrate your milestones together with travel stipends, swag, and high-fives and make sure you’re connected to fellow Chimers through our Chime Resource Groups (CRGs) and company events
Company values
- Be member-obsessed: We are guided by a deep understanding of our members' needs and a devotion to meeting those needs at every step. We practice empoathy in everything we do
- Be human: We keep it real. We build trust and connection with our members by making them laugh, feel understood, and get inspired
- Bew bold: We dream big. We set audacious goals, tackle the hard stuff, and do things that no bank has done before. We see a broken industry and believe in our ability to change it forever
- Simplify: We start with the simplest solution and only add to it if necessary. We are famously practical and focused. Our motto is "Do Less. Faster. More often."
- Make it happen: We measure the impact of our work and push hard to hit our goals. We find ways around roadblocks. We hold each other accountable to a high bar for performance
- Respect the rules: We take seriously our obligations to regulators, partners, and the public. We move fast and push for changes without cutting corners. We risk failure if we ever break the regs
- Team up: We know great work isn't done alone. We organize into teams that leverage the different strengths we each bring. We are stronger when we have each other's backs
- Chime in: As owners, we have an obligation to speak up. We share our ideas, ask hard questions, and give candid feedback. When others chime in, we value what they have to say
Company HQ
Nob Hill, San Francisco, CA
Articles
Leadership
Chris Britt
(Co-Founder & CEO)Chris worked as an Accenture Management Consultant for 4 years before roles at CMGI, Comscore Networks, and Visa. They left their position as an SVP of Corporate Development at Green Dot Corporation to co-found Chime in November 2012.
Ryan King
(Co-Founder)Ryan worked at Plaxo for 8 years, first as Lead Engineer and then working their way up to VP of Engineering & COO. They went on to be CTO & Vice President at Comcast Silicon Valley Innovation Centre before co-founding Chime.
Salary benchmarks
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Diversity, Equity & Inclusion at Chime
Erica Johnson (Head of Diversity, Equity, and Belonging)
- Https://medium.com/life-at-chime/its-a-chimed-life-meet-erica-johnson-our-new-head-of-diversity-equity-and-belonging-6f911b837678
- Https://medium.com/life-at-chime/the-value-of-buy-in-from-leadership-how-our-crg-exec-sponsors-make-chime-and-our-crgs-a-f2996aa4c41a
- Https://medium.com/life-at-chime/scaling-crgs-how-diversichime-helps-grow-our-crgs-with-intentionality-and-intersectionality-28af791a5148
- Https://medium.com/life-at-chime/the-cost-of-being-yourself-a4265f3e5a6e
- Https://medium.com/life-at-chime/chimehers-chimes-in-the-role-of-female-role-models-696702e81daa
- Https://medium.com/life-at-chime/chimers-chime-in-the-importance-of-being-out-at-work-883870d5d3c
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