Head of Commercial Development, ProblemShared
Online therapy platform
Be an early applicant
Online therapy platform
201-500 employees
Be an early applicant
201-500 employees
Company mission
ProblemShared's mission is to continually evolve and advance the provision of mind health and neurodevelopmental care, treatment and support.
Role
Who you are
- Proven experience in a senior commercial role(s), preferably within the healthcare sector, (with the NHS is a bonus)
- A results-driven mindset with a track record of achieving sustained business growth
- Exceptional relationship-building, negotiation, and influencing skills
- Excellent communication and presentation skills, with the ability to engage a range of stakeholders
- Proven success in building and leading high-performing teams
- Proactive and enthusiastic approach to work and a bias towards action and problem solving
- Strong attention to detail
Desirable
- A strong understanding of the NHS structure, priorities, and procurement processes
What the job involves
- Reports to CFO / Head of Strategic Partnerships
- You will have the opportunity to have a meaningful impact on the growth of our organisation and the people we help, as well as the autonomy to shape the approach and strategy of our partner relationships
- You will collaborate directly with our senior leadership team and be responsible for building a team to support company objectives and growth
- You will play a pivotal role in securing our position as a trusted partner across each of our service offerings to the NHS (at Trust and Integrated Care Board (ICB) level), to our private institutional customers, and to our university partners
- You will lead our efforts to cultivate strong relationships with local NHS bodies, ensuring that our innovative solutions align with their needs and priorities
- By driving business development and strategic partnerships, you will help us achieve sustainable growth while delivering impactful services to the individuals and communities we work with
- Execute against our commercial strategy to position the company as a leading mental healthcare and neurodiversity service provider
- Build and nurture relationships with NHS Trusts and Integrated Care Boards, fostering trust and collaboration
- Account manage key private partnerships with insurers and other healthcare providers
- Proactively lead negotiations and contract management with NHS partners, ensuring mutual benefits and long-term partnerships for both existing and future products and services
- Stay informed about NHS priorities, policies, and procurement processes to adapt our approach effectively
- Build and develop industry knowledge focusing on market trends, competitor activities and the broader economic landscape
- Recruit, develop, and lead a talented commercial team to support business development and partner engagement efforts
- Mentor and empower your team, ensuring they have the skills, tools, and support needed to excel in their roles
- Collaborate with internal teams (clinical, operational, legal and marketing) to align offerings with market demands
- Represent the company at industry events, conferences, and meetings with key stakeholders
Application process
- Once we review your CV a member of our recruitment team will be in touch to learn more about your experience and motivations
- The next step is to meet with our Leadership team who will take you through an interview to allow you to demonstrate your ability and suitability for the role. If successful we will move to an offer of employment and pre-employment checks
Our take
ProblemShared is a new entrant in the field of digital mental health. The company has built an online community of high-quality mental health practitioners, available over a highly secure video consulting platform, to broaden access to mental health services in the UK. The company put emphasis on the quality of the care and is licensed by the Care Quality Commission, the national health regulatory body for England, Wales and Northern Ireland and by Health Improvement Scotland.
ProblemShared are growing rapidly with a very strong, clinically-led team of therapists, psychologists and psychiatrists. The company can diagnose and treat conditions ranging from mild depression and ASD through to complex PTSD.
The company's vision is not only to reach out and help individuals seeking help - ProblemShared also work with universities, therapy practices, and wider businesses to help broaden access to mental health services for their students, clients, and employees.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Employee endorsements
Hard working team
"I am able to work with a supportive and hard working team who strive to do the best for our clients whilst also looking out for one another; i am..."
Company benefits
- Salary: Competitive with participation in the company equity scheme
- 30 days annual leave plus bank holidays
- Private health insurance from day one for all employees using Vitality, this includes online GP services, London hospitals where required, access to the app and benefits and rewards through healthy living.
- Laptop, monitors and any other necessary work equipment provided
- Fully remote but options to work from serviced offices as and when required. We use a variety of serviced offices throughout the country that meet the needs of those who wish to use them.
Company values
- HUMAN-CENTRIC - Everything we do is focused on improving lives. We embrace the difference in each human being and in doing so, help them to thrive
- EXCELLENCE - We provide exceptional care. Full stop
- INNOVATIVE - …in the way we work, in our service delivery and in the technology that underpins what we do. Throughout our innovation journey, data will be used as a force for good, driving our efforts to provide personalised care
- COLLABORATIVE - We forge meaningful partnerships with like-minded organisations and people to deliver on our vision
- GENEROUS - We share our knowledge, time and resources with the ProblemShared community to create the building blocks for an empowering environment where everyone feels supported
- REFLECTIVE - In the spirit of continuous improvement we always strive to be better today than we were yesterday
Company HQ
Holborn, London, UK
Leadership
Nick Nabarro
(CEO)Previously worked in A&E and Acute Medical Units in hospitals, as well as training to be a GP in Scotland.
Tika Nabarro
(Head of Legal)Previously Lawyer at Allens Arthur Robinson for four years. Also founded Mimmelu in 2006.
Diversity, Equity & Inclusion at ProblemShared
- As a mind health company, it is our mission to help individuals by assessing and understanding their mind health needs, whether that be mental health therapy or special learning needs. This naturally attracts a number of applicants to roles within ProblemShared who themselves are Neurodivergent and we welcome those skills to help us grow our team and understand our clients better. Our policy is to recruit the best person for the job and that has provided us with a diverse and included workforce at ProblemShared.
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