Senior Product Manager of Integrations, Karmacheck

• 5+ years in product management, with meaningful time owning integrations, APIs, or platform products
• Integration experience across multiple different systems. We care more about the breadth of patterns you have seen than about any one platform. If you arrive with strong instincts about how integrations should be built, mapped, versioned, and supported, you will be useful on day one
• Direct experience owning partner or API integrations as an ongoing product rather than a project. You have made standardize-versus-accommodate calls and lived with the consequences
• Genuine comfort in front of customers, including when the goal is to sell. You will demo products, communicate value, and position our capability from a place of strength with technical buyers and operations leaders, then stay with that customer through discovery, scoping, and implementation. Much of what moves deals in this business is carried by product people, and you will be one of them
• Technical fluency to work directly with engineers on APIs, webhooks, data models, and error handling. You do not need to be an engineer, but you should never need a translator
• Ability to turn input from customers, partners, and internal teams into clear, written, prioritized requirements
• Comfort working with external partner teams, including the diplomacy of influencing a roadmap you do not control

Desirable

• Taking what we build to market, technically. This is the part of the job that makes it more than integration creation and maintenance. As we release AI agents and new screening products, you own how they reach customers inside their own systems: what the integration story is for each one, which partner surfaces it needs to land on, what has to change in the API or the partner integration to support it, and how a customer actually turns it on. You will work in tandem with the product managers driving AI and new product development
• Integration product and partnerships. Ongoing ownership of the Bullhorn, Symplr CTM, and Workday integrations, the partner ecosystem, and whatever we take on next. You will define what integrating with KarmaCheck means: which data flows, how statuses map, how errors surface, what we standardize and where we accommodate a partner's model. You will work directly with partner product and engineering teams and own the roadmap for each integration rather than treating it as a one-time build
• Customer-facing implementation and scoping. You will be in front of customers regularly: integration discovery and solutions on new deals, scoping sessions during implementation, and the calls where a customer describes a workflow we do not yet support. Enterprise deals in healthcare staffing almost always hinge on an integration, and you will be the product voice in those conversations
• API and developer experience. Our public API and documentation are part of the product and often the first thing a technical buyer evaluates. You will own how they evolve in partnership with engineering: endpoint and webhook design, versioning and deprecation, error semantics, sandbox and testing experience, and documentation quality
• Support for Implementation and Support teams. Configuration and tooling that let Implementation stand up an integration without engineering involvement, clear enablement for Support, and a discipline of turning recurring issues into roadmap items rather than repeat manual fixes. The goal is that each launch requires less of Product and Engineering than the one before it