Account Manager, Huntress
Service Provider
€91k
OTE
€54.6k
BASE
+ Equity
Managed cyber security platform for SMBs
Be an early applicant
Managed cyber security platform for SMBs
501-1000 employees
Be an early applicant
€91k
OTE
€54.6k
BASE
+ Equity
501-1000 employees
Company mission
To elevate SMBs through education and community — one hacker at a time.
Role
Who you are
- 2+ years of experience in customer/partner success, account management, or partner or direct sales role, ideally focused on mid-market and below
- Strong experience in SaaS, preferably related to the cybersecurity industry
- Experience with HubSpot or other similar CRM platforms
- Passionate about working with both customers and partners alike
- Strong bias to action and ability to get things done efficiently and effectively
What the job involves
- Reports to: Manager, Channel Account Management
- Huntress is looking to add a Channel Account Manager to our quickly growing team in the EMEA region. Channel Account Managers are part of a team at Huntress that plays a critical role in expanding our relationships with our customers and ensuring their success across our platform
- This role will be responsible for driving business efforts toward loyalty, renewals, expansion, satisfaction, and everything else related to post-sales success
- This position will work closely with sales and marketing to devise creative ways to help our customers succeed with Huntress through training, education, and empowerment
- Externally facing, this role involves dual responsibilities that engage with our customers and third-party reseller partners to ensure we meet the needs of both customers and partners
- This is a high-impact, high-visibility role that will be key in helping the company achieve business goals through customer satisfaction and engagement. Success in this position will be measured by customer satisfaction, retention, and expansion
- Work with customers to be a trusted advisor, delivering solutions that increase end-user satisfaction, Huntress solution adoption, and deliver exceptional quality service
- Build and maintain strong relationships with multiple contacts within assigned customer organizations
- Contribute to team goals around retention, expansion, and satisfaction
- Develop creative ways to engage with customers
Our take
In a world of increasingly sophisticated cyberthreats, many SMBs don’t have the resources to protect themselves. Huntress addresses the need for robust cybersecurity solutions for small to medium sized businesses, which make up 99% of the US business landscape.
The company offers a managed security platform, which third party resellers leverage to protect their clients from attacks. Launched in 2015, Huntress has grown well over the years, attracting plenty of investment and expanding its headcount into the hundreds.
In recent years, Huntress has turned its eye to acquisitions and new product launches, as well as major international expansion. A considerable influx of funding will support these initiatives, as well as allow the company to maintain sales momentum by expanding its go-to-market efforts.
Steph
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 6 rounds)
Jun 2024
$150m
SERIES D
May 2023
$60m
SERIES C
Total funding: $289.8m
Company benefits
- 100% Remote: We’ve been a remote team from day one—and we’ve got the tools, systems and processes to be successful from anywhere in the world.
- PTO & Parental Leave: We offer 12 weeks of paid parental leave, along with vacation, sick time and floating holidays.
- 401K Match: We offer a 5% contribution to your 401k—even if you’re not paying into it yourself.
- Growth Opportunities: We’re super committed to employee development, both within and outside of Huntress – including education assistance programs, hands-on training and more.
- Health Benefits: Medical, dental, vision, and everything you’d expect from a company that cares about its team members.
- Stock Options: All full-time employees get stock options and benefit from the continued growth and success of the company.
Company HQ
Ellicott City, MD
Leadership
Kyle Hanslovan
(Co-founder & CEO)Spent nine years as a Cyber Warfare Operator for Air National Guard, and seven years as an Information Assurance Officer for the United States Air Force. Co-founded and was CEO of boutique cyber security company StrategicIO, and was a Senior Cyber Vulnerability Analyst at ManTech International Corporation.
Chris Bisnett
(Co-founder & CTO)US Navy Veteran, serving for five years as a Vulnerability Analyst focused on the Department of Defense network. Operated in a number of Senior Security Engineering roles after leaving the Navy. Former CTO of LegalConfirm.com (acquired by Capital Confirmation, 2014).
John Ferrell
(Co-founder)Spent five years as a Security Engineer and CNO Analyst over two spells at ManTech International, with one year as a Linux Systems Engineer at SPARTA in the interim. Was a CNO Developer at StrategicIO before co-founding Huntress.
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