Sales Operations Director, Synthesia
AI video creation platform
Open for applications
AI video creation platform
201-500 employees
Open for applications
201-500 employees
Company mission
To empower everyone to make video content - without cameras, microphones or studios.
Role
Who you are
- This is an exciting opportunity for someone who is technically strong and detail-oriented, with experience leading a Sales Ops function within a fast-growing SaaS environment
- 5+ years in a Revenue/Sales Operations role at a fast-growing SaaS business, with direct experience of recruiting, development and coaching Ops people and driving operational excellence
- Strong previous experience as an individual contributor in a similar business; you know what its like to do the job!
- Experience with our sales tech stack - Salesforce, Outreach, Snowflake, Everstage and Census - and other tools within the SaaS ecosystem
- Strong experience with core sales business processes, including pipeline management, forecasting, capacity, territory and quota planning
- Experience working with a variety of senior stakeholders at C-Suite, VP and Senior Leader level
- A high technical benchmark: we’re looking for someone who can demonstrate technical leadership. In particular, analytical skills, including SQL and the ability to comfortably structure and analyze data, are important
- Able to translate business challenges into technology/process-led solutions
- An ability to work autonomously; you’re self-sufficient and able to make low- and medium-risk decisions
What the job involves
- Synthesia is looking for a Sales Operations Director to join our Revenue Operations team and focus on driving efficient sales performance
- Reporting to the Head of Revenue Operations, the Sales Operations Director will partner closely with our CRO and VP of Sales, and work closely with our Sales leadership, to identify bottlenecks and inefficiencies in the sales process, drive operational excellence across the sales organisation, and unlock data-driven insights to help us continually improve
- Managing a growing and distributed team of Sales and Revenue Operations professionals supporting a sales organisation operating globally
- Ensuring Sales leaders and reps have adequate operational coverage; that Sales ops is adequately staffed and skilled; and providing coaching and development plans for direct reports
- Working with the sales leadership to plot, implement and optimise sales processes and journeys
- Improve sales capability and effectiveness by delivering visibility into business performance, through BI and exploratory analytics
- Drive pipeline visibility and accuracy, implementing best practices to improve data quality and accuracy
- Gather requirements and project manage changes to our processes and sales technology that result in improvements to sales productivity or efficiency
- Working closely with the Sales Enablement function to ensure new hires are onboarded effectively and pushed to productivity quickly
- Support the annual strategic planning process through data-driven recommendations for quota assignments, territory assignments, as well as, capacity and revenue planning
- Coordinate key initiatives and projects, working alongside stakeholders from Finance, Marketing, Customer Success, Sales Enablement, and Product
- Supporting on deal desk initiatives, including structuring deals, assisting on quote generation and broadly supporting the deal closure process
Salary benchmarks
Our take
Video is an integral part of companies’ marketing strategies, and the adoption of synthetic media has grown in popularity. As organisations are investing in videos, startups are building platforms to support the process. Synthesia is an AI-powered video generation platform that saves enterprises up to 100x the cost and time of producing a video.
The company leverages deep learning to simulate real videos and real actors without the need for costly infrastructure like camera crews, actors, cameras, studios, and a lengthy post-production process. Synthesia’s first product STUDIO launched in public beta in the summer of 2020 and it is now used by 30,000+ companies, including the BBC, Teleperformance, Amazon, and Reuters.
Notably, Prof. Matthias Niessner, one of the co-founders of the company, is behind some of the most well-recognised research projects in the field Deep Video Portraits and Face2Face. The company's intuitive interface has grown to become the #1 rated video creation platform, proving its strong ability to capitalise on the growing AI in media market – which is estimated to be worth $99.48 Billion by 2030.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Employee endorsements
Opportunities to learn
"Ownership is key to how everyone works at Synthesia. Over the past 18 months since joining, I have been given ownership of a vast array of exciting..."
Funding (last 2 of 6 rounds)
Jan 2025
$180m
SERIES D
Jun 2023
$90m
SERIES C
Total funding: $336.6m
Company benefits
- 📍You will work in a hybrid setting with offices London, New York, Copenhagen, Amsterdam, Munich & Zurich!
- 💸 Stock options in our fast-growing Series C start-up
- 🌴 25 days of annual leave + public holidays in the country where you are based
- 🎉 Fun culture with regular socials and company retreats (Portugal, Copenhagen & Barcelona!)
- 🍫 Office snacks and regular tasty lunches!
- 🤑 Generous referral scheme
- 🚀 A huge opportunity for career growth as you’ll help shape a market-defining product
- 🏥 Private Medical Insurance (Medical History Disregarded basis) including mental health support, dental & vision, cashback and gym discounts.
- 🍼 Paid parental leave entitling primary caregivers to 16 weeks of full pay, and secondary 5 weeks of full pay.
- 🧓 Pension contribution/salary sacrifice
- 🚲 Cycle to work scheme (London)
Company values
- Outcomes over Inputs & Plans: We value outcomes and iterations, not inputs
- Be an Owner: Acting like an owner is encouraged: Ask questions, challenge decisions and show leadership
- Make the Journey Fun: We strive for an informal, low hierarchy culture where we can all be our true selves.
- Default to Simple: Simple is better - until it's not. But in most cases we can stick to very simple solutions
Company HQ
Fitzrovia, London, UK
Articles
Leadership
Victor Riparbelli
(CEO)Experience working on growth and product at Aller Media and Founders. Co-founded Immersive Futures in 2016 and Coincall in 2017.
Steffen Tjerrild
(Co-Founder & COO & CFO)Former Investment Manager at Kukula Capital and Business Developer at Founders.
Matthias Niessner
(Co-Founder)Computer science professor at the Technical University Munich.
Lourdes Agapito
(Co-Founder)Professor of 3D Computer Vision at University College London.
People progressing
Joined Synthesia in June 2022 as a Customer Support Associate, promoted to a different department as a Customer Onboarding Manager in January 2024.
Joined Synthesia in April 2022 as an SDR. Promoted in January 2023 to a Senior SDR, and promoted again in January 2024 to a Strategic SDR lead for EMEA.
Joined Synthesia in April 2023, promoted to a different department as a Customer Success Manager in May 2024.
Joined Synthesia in October 2021 as a Customer Success Manager, promoted to a different department as an Account Executive in October 2022.
Joined Synthesia in December 2021 as a Customer Success Manager, promoted to a Senior Customer Success Manager in December 2022.
Joined Synthesia in December 2020 as a Full Stack Engineer, promoted to an Engineering Lead in December 2022.
Joined Synthesia in January 2018 as a Research Engineer, promoted to a Senior Research Engineer in March 2021.
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