Senior Manager of Software Development, Loopio
More information about location
3 days a week in office (Downtown, Toronto)
AI-powered proposal request responses
Open for applications
AI-powered proposal request responses
201-500 employees
Open for applications
More information about location
3 days a week in office (Downtown, Toronto)
201-500 employees
Company mission
To help ambitious companies and people grow.
Role
Who you are
- Loopio is on the hunt for a Senior Software Development Manager who thrives on solving complex challenges and is driven by curiosity
- If you're passionate about building scalable, high-impact solutions and love collaborating across disciplines, this is your chance to make your mark
- 8+ years of software development experience, including 2–4 years in engineering leadership roles
- Hands-on experience building and deploying AI agents, agentic workflows, or autonomous orchestration systems
- Proven track record of bringing at least one agent-based product or feature to market
- Technical fluency with LLM integration, RAG pipelines, vector databases, and workflow orchestration frameworks
- Strong understanding of distributed systems, observability, and production-level AI deployment
- Excellent communication skills, with the ability to align technical innovation with customer and business value
- Track record of fostering high-trust, inclusive, and collaborative engineering environments
- Bachelor’s or Master’s degree in Computer Science or a related field—or equivalent industry experience
What the job involves
- Leadership & Team Development:
- Lead and grow a high-performing engineering Mission Team focused on delivering Loopio’s first agents
- Foster an engineering culture centered on experimentation, accountability, and craft
- Mentor engineers and technical leads, helping them navigate the unique challenges of building agent-based systems
- Partner with recruiting to attract and retain top technical talent with AI/ML expertise
- Technical Direction & Architecture:
- Drive the architecture and evolution of Loopio’s agent platform
- Define design patterns for building reliable, observable, and secure agents
- Partner with Data and ML teams to integrate LLMs, vector stores, and retrieval-augmented generation (RAG) pipelines into agentic workflows
- Make architectural decisions that balance rapid prototyping with production-scale reliability
- Execution & Delivery:
- Own the delivery of agent-driven features from concept to launch
- Collaborate with Product and Design to define customer-facing workflows and iterate quickly based on feedback
- Manage dependencies across teams to ensure smooth delivery of complex AI-driven features
- Establish feedback loops and monitoring to ensure agents perform reliably in production
- Operational Excellence:
- Champion best practices for safe, explainable, and testable AI-driven systems
- Ensure robust observability, telemetry, and error handling for agentic workflows
- Lead post-incident analysis and continuous improvements for agent-powered systems
- Streamline development workflows, tooling, and processes to speed experimentation
- Cross-Functional Collaboration:
- Serve as a key partner in shaping Loopio’s product strategy around automation and agentic workflows
- Collaborate with Data, Infrastructure, and Product teams to ensure scalable AI/ML foundations
- Communicate technical trade-offs, risks, and opportunities to stakeholders across the business
- Innovation & Emerging Technologies:
- Explore new agent architectures, orchestration frameworks, and safety guardrails
- Keep current with developments in multi-agent systems, workflow orchestration, and LLM-powered automation
- Encourage innovation and experimentation within the team while ensuring production-readiness
Our take
Loopio provides RFP response software to companies in a variety of industries including healthcare, financial services and telecommunications. Its platform streamlines responses to proposal requests, requests for information and due diligence questionnaires, helping firms to improve sales efficiency and unlock growth opportunities.
The company boasts an impressive client list including DocuSign, PayPal and American Express. Loopio expects its client base to continue growing, bolstered by a 2023 independent study that shows that clients of the company can experience a three-year return on investment alongside almost $6 million in business benefits.
Loopio has used funding to accelerate product development and customer acquisition, as well as expand its team. It has also partnered with Door, a digital due diligence platform for asset management and research teams. This partnership exemplifies a mature caution in Loopio's expansion aims, helping them to keep in control of their growing business.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
9% employee growth in 12 months
Company
Funding (2 rounds)
Apr 2021
$200m
GROWTH EQUITY VC
Feb 2018
$8.7m
SERIES A
Total funding: $208.7m
Company benefits
- Robust Health Benefits
- Extended Parental Leave
- Employee Stock Options
- Professional Mastery Budget
- Weekly Loopio Socials
- Annual Company Retreat
- Generous Paid Time Off Program
- Team Wellness Activities
Company HQ
Chinatown, Toronto, ON
Leadership
Zak Hemraj
(Co-Founder & CEO)Progressed from Software Developer to Manager and Team Lead at Achievers within 8 years.
Matt York
(Co-Founder & CTO)Experience as Software Engineering Manager at Achievers, and Vice President of Engineering at Top Hat.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 5 more jobs at Loopio