Pre-Sales Technical Lead, WeWork
Member Solutions
$100-130k
Shared workspace community & office services
Be an early applicant
Shared workspace community & office services
1001+ employees
Be an early applicant
$100-130k
1001+ employees
Company mission
To create environments where people and companies come together and do their best work.
Role
Who you are
- Bachelor’s degree or higher in Engineering or Information Technology
- 3+ years experience in client facing role
- Technical subject matter expert in at least one of: Cabling, Active IT/Network, Audio-Visual, Security
- Experience in having direct responsibility for producing coordinated Low Voltage and / or Telecommunications construction documents
- Broad knowledge of low voltage infrastructure, structured cabling and coordination strategy with focus on telecommunications and / or audio visual design
- Proficiency in producing and interpreting floor plans and technical drawings and specifications
- Understanding of the design and construction of IT Closets, MDF and Electrical Equipment Rooms
- Understanding of network architecture and information security compliance
- Habitually thinking outside the box and exploring new ways to execute projects
- Gets happy and excited that no two days are the same & loves working with numerous people day to day
What the job involves
- We are looking for a Pre-Sales Technical Lead, Member Solutions to own designs of WeWork IT, AV & security infrastructure. In this role, you will:
- Oversee and design IT, AV & Security Infrastructure plans for WeWork locations and client’s custom requirements
- Ensure best in class customer experience and creative solutions designed to meet the technology requirements of our end customers
- Drive revenue creation for WeWork through the sale and design of technology services in partnership with internal stakeholders and WeWork members
- Review legal contracts and membership agreements as needed for client stipulations
- Work cross functionally to drive larger scale technology design projects with internal stakeholders within Technology, Development, Operations, Security and Real Estate
- Conduct requirements gathering sessions with enterprise level members to discuss IT, AV, and Security requirements and offer sound technology solutions
- In conjunction with International Member Solutions team define and report on team goals that are aligned with the department and company objectives
- Ensure the Member Solutions team provides seamless handover of requirements to Infrastructure Engineering delivery and Network teams
- Collaborate with Infrastructure Engineering to align on infrastructure standards and design best practices for custom solutions
- Support Sales and Real Estate teams in pre-sales client calls and tours with regards to Telecom IT, AV, and Security products and services
- Develop best practices for the Member Solutions team while continually looking to improve and refine processes
- Provide training and resources for Members Solutions team to be subject matter experts on WeWork technology product offerings
- Create internal facing documentation outlining standard technology offerings with regards to Telecom IT, AV, and Security
- Ensure WeWork Technology standards are followed
- Works with global team to roll out new processes & standards
- Champions Building Technology Standards and identifies and suggests improvements for future iterations
- Ensures smooth handover of documentation & runbooks to Infrastructure Engineering and project teams
Our take
WeWork is a commercial real estate company that pioneered the shared workspace market, providing spaces for anyone from freelancers to Fortune 500s. Traditional leases typically require businesses to commit to an office for 5-10 years, whilst WeWork allows its members to scale up from a single hot desk to a private office or custom-built suite, depending on their needs.
WeWork has hundreds of locations across the globe, with hundreds of thousands of members. While its initial rapid growth and dominance in key global hubs was impressive, it has since had to scale back and strategically re-align itself in an unstable economic climate.
There is certainly still potential for WeWork to see renewed growth and success, especially as remote and hybrid working continues to be popular. That said, observers will have to wait to see the eventual affect of its restructuring - and only time will tell what the company's future looks like.
Steph
Company Specialist at Welcome to the Jungle
Insights
-6% employee growth in 12 months
Company
Funding (last 2 of 15 rounds)
Jan 2019
$1bn
SERIES H
Nov 2018
$3bn
GROWTH EQUITY VC
Total funding: $12.4bn
Company benefits
- Health and dental insurance
- Free breakfast everyday
- Flexible working hours
- Work from home opportunities
Company HQ
Chelsea, New York, NY
Leadership
David Tolley
(CEO)Also Co-Chief Restructuring Officer and CFO at Intelsat. Previously worked at Stonepeak Infrastructure Partners as a Senior Advisor.
Salary benchmarks
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