Account Manager, Zeitview
Properties Vertical
Drone imagery company
Be an early applicant
Drone imagery company
501-1000 employees
Be an early applicant
501-1000 employees
Company mission
To accelerate the global transition to renewable energy and sustainable infrastructure.
Role
Who you are
- Able to build and maintain positive relationships with clients
- Able to manage sales opportunities with occasional support
- Strong communication skills, written and verbal
- Able to problem-solve with support
- Able to manage time well and prioritize tasks with support
- Organized and detail oriented
- Works well in cross functional teams
- Comfortable with Google Sheets and Excel, as well as good data management practices
- Familiarity with CRM software and sales tracking tools is a bonus
- Able to travel when required
What the job involves
- As an Account Manager you will be the main point of contact for your assigned clients. You will be responsible for ensuring your clients renew, expand, and increase their contracts with Zeitview, as well as client communications, platform onboarding, and problem solving
- Where applicable, will also work on and manage initiatives to refine and increase efficiency in the CS team’s processes. This position will report to the Director of Account Management, Properties
- Primary point of contact for assigned accounts, managing all inbound client inquiries
- Manage and close ad hoc and renewal opportunities for assigned accounts, aiming to ensure those accounts meet or exceed the annual booking target (as defined annually by sales leadership)
- Using, providing feedback for, and assisting with improvement of renewal tracking tools
- Engaging in contraction negotiations, including pricing, commitments, and fees
- Identifying opportunities to leverage sales team and looping them in as needed (e.g. for expansion opportunities)
- Identify opportunities for account growth, upselling, and cross-selling to hand off to the sales team
- Prioritizing this effort for accounts with the most strategic value
- Understand clients' business needs and objectives to effectively serve their needs
- Collaborate with cross-functional teams to ensure a seamless customer experience
- Executing key account activities such as:
- Customer check ins
- Product calls
- QBRs
- Facilitate non-conformities and ensure corrective actions are taken by appropriate parties
- Communicating customer needs and feedback to other internal teams through the customer listening program
- Own client onboarding and setup
- Clearly communicate product updates, enhancements, and new offerings to clients
- Ensuring the appropriate parties are brought into upsell conversations with customers when needed
- Facilitate ongoing customer training when needed
- Providing ad hoc support for sales operations related activities as they come up, including but not limited to reporting, product launches, and sales process improvements
Our take
Drone video and imagery is one of many new technologies that businesses today can use to gain an edge. Drones are now able to collect data and insights that we couldn’t before, and Zeitview (formerly DroneBase) is an aerial imagery company on a mission to transition businesses to renewable energy and a more sustainable infrastructure.
Offering services from drone video and photography for real estate companies, to aerial data solutions for insurance claims and inspections, the company has a range of features which are useful across sectors. On top of the collection of the data the company also hosts a data management platform, presenting itself as a one-stop-shop for its customers.
Zeitview has raised impressive funds which have supported the pursuit of more opportunities and expansion of it offering. The company's 2024 acquisition of the assets of Clearsight, which specializes in transmission, distribution and substation inspections, further broadens its appeal and cements it as a market leader.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 8 rounds)
Mar 2025
$60m
LATE VC
Feb 2023
$55m
LATE VC
Total funding: $174m
Company benefits
- Medical insurance covered up to 100% depending the plan chosen
- Dental & vision insurance
- Flexible time off
- Stock incentive program
- Work from home environment
- Autonomy and upward mobility
Company HQ
Santa Monica, CA
Leadership
Dan Burton
(Founder)Previously an Infantry Officer at United States Marine Corps and Associate in the Technology, Media & Telecom Group at Goldman Sachs.
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