SVP of Operations, Brooklinen
$265-300k
+ 30% target bonus + equity
More information about location
2 days a week in office
Luxury bedding, sheets & comforters
Open for applications
Luxury bedding, sheets & comforters
101-200 employees
Open for applications
$265-300k
+ 30% target bonus + equity
More information about location
2 days a week in office
101-200 employees
Company mission
To bring a good, luxurious night's sleep to everyone by providing high-quality yet affordable bedding and home essentials.
Role
Who you are
- 15+ years of experience in senior operations leadership roles, ideally at the SVP or equivalent level
- Proven experience leading multiple operational functions (e.g., operations, technology, supply chain, or enterprise execution)
- Strong execution muscle — able to translate strategy into action and lead through ambiguity
- Experience scaling operations in a growing, complex organization
- A calm, grounded leadership style, especially in moments of pressure or change
- Strong judgment, clear communication, and the ability to build trust across functions and levels
- If this role excites you, even if you don’t meet every qualification, we encourage you to apply. Diverse experiences and perspectives make us stronger
What the job involves
- We’re hiring an SVP of Operations to lead the operational backbone of the company. This role will oversee Brooklinen’s Logistics & Fulfillment, Technology & Infrastructure (IT), and Enterprise Execution, ensuring the company can operate with greater speed, clarity, and reliability as it grows
- This is a highly cross-functional leadership role focused on strengthening Brooklinen’s logistics engine, building operational systems that scale, and ensuring large strategic initiatives move efficiently from idea to execution
- Working closely with Product and Finance, who lead sourcing, product development, and demand planning, this role is responsible for translating those plans into scalable operational performance across the business
- The leader will oversee Brooklinen’s logistics network, enterprise execution capability, and operational systems infrastructure, ensuring the company can scale with speed, clarity, and operational discipline
- Build Logistics 2.0:
- Lead Brooklinen’s logistics and fulfillment operations through their next phase of evolution, ensuring the network can support the company’s growth across channels with speed, reliability, and strong customer experience
- Evaluate and evolve Brooklinen’s logistics network architecture, ensuring the fulfillment model, vendor ecosystem, and operational processes are built to support the company’s next phase of scale
- Oversee warehouse partnerships, freight, inventory flow, and operational vendor management, ensuring product moves efficiently from manufacturing partners through to the customer
- Strengthen coordination across Product, Finance, and Customer Experience so inventory moves smoothly from production to fulfillment
- Drive improvements in logistics visibility, planning, and operational performance, identifying opportunities to improve cycle times and remove friction across the network
- Modernize the logistics function through improved systems, automation, and data-driven decision making
- Lead Enterprise Execution:
- Own and scale Brooklinen’s enterprise execution capability, ensuring the company’s strategic priorities translate into clear ownership, sequencing, and operational follow-through
- Oversee large, cross-functional initiatives that require coordination across teams, ensuring projects move forward with clarity around scope, resourcing, and accountability
- Establish clear program governance, decision rights, and operating cadence to ensure major initiatives progress with speed, accountability, and transparency
- Build on the operating rhythm already in place to help the organization execute quickly and effectively as the business grows in complexity
- Partner closely with the CEO and executive leadership team to maintain visibility into progress, risks, and dependencies across major initiatives
- Own Technology & Operational Infrastructure:
- Oversee Brooklinen’s IT and operational systems infrastructure, ensuring the company’s technology stack is reliable, secure, and scalable
- Own the roadmap for the company’s operational systems (including ERP, logistics systems, and internal tooling), ensuring technology investments align with operational priorities and long-term scalability
- Partner with Finance, Product, and functional leaders on systems roadmap and vendor strategy, ensuring technology enables operational visibility, collaboration, and efficiency
- Ensure the systems that power logistics, operations, and cross-functional workflows are integrated and functioning effectively
- Identify opportunities to strengthen operational infrastructure through improved systems, automation, and better data visibility
- Help Operationalize AI Across the Organization:
- Partner with leaders across the business to identify practical opportunities to apply AI and automation to operational workflows
- Support the adoption of tools that improve speed, decision-making, and operational visibility across teams
- Identify practical opportunities to apply AI and automation to operational workflows, improving decision speed, operational visibility, and execution across teams
- Be a Senior Leader at Brooklinen:
- Act as a trusted thought partner to the CEO and ELT on execution, operating effectiveness, and scale
- Build, lead, and develop high-performing teams with clear expectations and strong accountability
- Balance high standards with trust, reinforcing Brooklinen’s human-centered, performance-driven culture
Our take
Brooklinen delivers a range of high-quality home essentials to cut out middleman suppliers, traditionally a major cost in the supply of bedding. The result is that Brooklinen is able to reduce the complexity associated with its supply chain whilst increasing product quality.
In a crowded market for home essentials, Brooklinen has proven to be hugely profitable. Its strategy of focusing on a vertically integrated supply chain has paid off with significant revenue. By creating lightweight and durable sheets designed to soften after each wash cycle, Brooklinen provides an attractive option for those wanting luxury sheets without the hefty price tag.
From the funding it has received, Brooklinen has been able to invest in its product range, such as through its expansion to loungewear to offer more options for customers. Further, the opening of physical stores in highly profitable locations has been a smart move by the company and its strategic wholesale scaling has opened up new B2B revenue.
Freddie
Company Specialist at Welcome to the Jungle
Insights
42% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Mar 2020
$50m
GROWTH EQUITY VC
Mar 2017
$10m
SERIES A
Total funding: $60.1m
Company HQ
Dumbo, NY
Leadership
Vicki Fulop
(Co-Founder)Graduated from New York University with a B.A in History. Co-founded Brooklinen in 2014 and served as the CCO for almost 7 years.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 3 more jobs at Brooklinen