People Operations Specialist, Prove
$98-110k
+ Variable commission / company bonus and equity
More information about location
Identity verification platform
Be an early applicant
Identity verification platform
201-500 employees
Be an early applicant
$98-110k
+ Variable commission / company bonus and equity
More information about location
201-500 employees
Company mission
To enable a digital world where every consumer and company can transact with trust.
Role
Who you are
- 3+ years of experience in Human Resources
- Bachelor's Degree preferred
- HR certification preferred (PHR or similar)
- Strong passion for data excellence and the drive to maintain data integrity
- High proficiency with Microsoft Excel and/or Google Sheets
- Strong customer service, problem solving, collaborative, and analytical skills
- Understanding of HR programs relative to support of business objectives
- Rippling experience is preferred
- JIRA experience is preferred
- Experience and/or exposure to system integrations, improvements, and implementations
- Experience working in fast paced, changing environments with multiple priorities
- Ability to work effectively in an environment of change and manage multiple priorities concurrently through strong project management, systems knowledge, and effective communication
- Excellent oral and written communication skills and the ability to independently compose routine written communications; proficiency in English (read, write, and speak) required
- Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Prove we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles
What the job involves
- Reports To: Manager, People Operations
- FLSA Status: Exempt
- As a People Operations Specialist, you will play an integral part in delivering operational excellence and providing support to our People Team
- The successful candidate will be responsible and accountable for day to day operations and total rewards inquiries from employees via an internal ticketing system, Slack, email, etc
- You will be viewed as the subject matter expert on HR processes including global processes, HR Policies, HR systems, and HR analytics
- Liaise with external operations vendors; review and maintain updates on Prove’s vendor site portals; establish and maintain strong relationships with external operations vendors
- Lead employee communications related to employee lifecycle management and operations through email, presentations, and company intranet
- Respond to incoming inquiries through the internal JIRA ticketing system; prioritize escalations as needed and bring to resolution in a timely manner
- Act as the subject matter expert and administrator for systems and data owned by the People team
- Leverage data to provide insight and guidance from people analytics to inform future decision making and process improvement
- Act in a consultative and project management role to support definition, improvement, and implementation of processes, policies, and compliance
- Administer US and International employee benefits programs in accordance with federal, state, and local laws and regulations
- Provide support on various HR related items, including but not limited to:
- Annual compliance training
- Audit and compliance requirements in partnership with other departments
- Act as main point of contact for EOR and international people operations
- Orchestration of onboarding and offboarding procedures owned by the People Operations team
- Partner closely with Finance on multiple cross-functional processes including audits and reconciliations
- Execution of end to end employee lifecycle operations
- Coordinate special projects, ad-hoc responsibilities, and events in alignment with organizational priorities
- This position description should not be considered the final description of the position. The position description is not intended to be an all-inclusive list of duties and standards of the positions. It should be assumed that we would, to some extent, structure responsibilities in accordance with the successful candidate’s capabilities and changing business conditions. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor
Our take
Prove's identity-proving solutions allow businesses to enable their customers to verify their identities with just a phone. It is used by more than 1,000 global enterprises and 500 financial institutions across multiple industries.
With more and more activity taking place online and via mobile devices, Prove offers companies speed and security while processing transactions. The identity verification space is buoyant, with many other companies providing services. But despite this competition, Prove has grown to be a leading and award-winning platform.
Prove's phone-centric tokenisation and passive cryptographic solutions have had tremendous corporate momentum. The company has been named to Deloitte’s prestigious Technology Fast 500 list several times and is well set to further its hold on the market.
Freddie
Company Specialist at Welcome to the Jungle
Insights
17% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Oct 2023
$40m
LATE VC
Jun 2020
$100m
LATE VC
Total funding: $252.1m
Company benefits
- 401k Match
- Parental Leave Policy
- Stock Options
- Health benefits
- Wellbeing reimbursement
- Work From Home Opportunities
- Bonus Scheme
- Generous Vacation Time
Company HQ
NoMad, New York, NY
Leadership
Rodger Desai
(Founder & CEO)Studied at Harvard Business School after working as an Engineer for Exxon Mobil, General Electric, and Accenture, as well as co-founding several venture-backed startups.
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