Global Partner Manager, ServiceNow
$103.1-170.2k
+ Plus equity ( when applicable), variable/incentive compensation
Cloud-based digital workflows for enterprises
Be an early applicant
Cloud-based digital workflows for enterprises
1001+ employees
Be an early applicant
$103.1-170.2k
+ Plus equity ( when applicable), variable/incentive compensation
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- 3-5 years of experience in sales, business development, management consulting, or partnership management (preferably for a SaaS company)
- Bachelor’s degree required. Master’s degree encouraged
- The ideal candidate also understands deal structure and deal flow
- Professional presence, with experience and comfort delivering presentations to and building relationships with C-level executives
- Ability to navigate and leverage extended internal teams and work cross-functionally
- Ability to navigate large organizations and build champions, externally within partner firms and internally across the partner organization, sales, marketing, and customer outcomes
- Competitive sales and business development mentality; eagerness to reach sales quota targets and achieve partner objectives
- Strong program management skills, ability to coordinate across numerous priorities and initiatives to ensure virtual teams (internal and external) are aligned and accountable to delivering results
- Proficiency in PowerPoint for presentation development and in Excel for reporting and analysis
What the job involves
- This role focuses on helping ServiceNow achieve growth objectives, including NNACV growth and sourced revenue goals for one of our top strategic partnerships
- The Global Partner Manager (GPM) will oversee the day-to-day operations of the partnership, maintain alliance relationships, and manage go-to-market initiatives in key industries
- The GPM will assist in executing a 360-degree strategy for the partnership, which includes developing and implementing joint go-to-market business plans, managing executive cadences, organizing key marketing events, maintaining regional interlocks, and establishing an overall business structure
- Additionally, the GPM will ensure regional execution of these plans in alignment with global objectives
- This role will also have a specific focus on both resale and service provider routes to market
- Coordinate sales planning activities with key stakeholders, including Sales Plays, Routes to Market, targets, metrics, and reporting
- Build trusted relationships with stakeholders and executives, regularly delivering presentations on ServiceNow’s value proposition and go-to-market strategies
- Identify, recruit, and onboard new teams within existing partners through prioritized relationship-building and business development activities, acting as a ServiceNow ambassador
- Establish governance with clear cadences and reporting to drive partnership success
- Ensure Partner Program success by tracking and overseeing actions
- Collaborate with cross-functional teams, such as Sales Ops and Partner Enablement, to deliver an exceptional partner experience
- Work with the partner marketing lead to develop marketing content aligned with the strategy set by the GPL, including educational materials and external communications like joint webinars and press releases
- Continuously assess and validate the effectiveness of chosen routes to market
- Manage onboarding activities for both ServiceNow and partner resources to ensure a smooth and organized learning and execution path
- Focus on driving success in both service provider and resale routes to market through targeted initiatives, white space assessments, and governance
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company values
- Win as a team
- Innovate and execute
- Stay hungry and humble
- Deliver customer success
Company HQ
Santa Clara, CA
Articles
Leadership
Fred Luddy
(Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
Salary benchmarks
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Diversity, Equity & Inclusion at ServiceNow
- Enabling and empowering our people: We use rich learning programmes to equip employees with inclusive mindsets and skills, and we build equitable processes across our entire talent ecosystem
- Engaging our communities and allies: We make space to listen, share openly and engage in respectful dialogue. We extend into our communities through civic engagement, digital literacy and non‑profit support
- Building diverse talent and hiring inclusively: We grow stronger together by developing and advancing individual talent and by improving representation at all levels.
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