Senior Strategy and Operations Manager, Pliant
Digital corporate credit card solutions
Posted today
Digital corporate credit card solutions
101-200 employees
Posted today
101-200 employees
Company mission
To empower businesses to grow by providing a smart payment option that grows with their business.
Role
Who you are
- This is an ideal role for someone entrepreneurial who thrives on variety, is deeply analytical, and enjoys solving complex operational challenges in a fast-paced, scaling environment
- 2–5+ years experience in management consulting, investment banking, strategy, operations, corporate development, venture-backed fintech, or high-growth startups
- Demonstrated ability to drive cross-functional projects with multiple stakeholders and moving parts
- Strong analytical and structured problem-solving skills; highly comfortable working with data and translating insights into actionable recommendations
- Entrepreneurial mindset and comfort with ambiguity - you bring structure and clarity to evolving priorities and thrive in dynamic environments
- Proven reliability and accountability - you consistently follow through on commitments and deliver high-quality work on time
- Excellent communication and interpersonal skills; able to influence and align diverse teams
- Experience in financial services, fintech, payments, lending, or a regulated environment is highly desirable
- Bachelor’s or Master’s degree in business, economics, finance, or a related field; MBA a plus but not required
What the job involves
- We’re looking for an ambitious, hands-on (Senior) Strategy & Operations Manager (m/f/d) to drive high-impact initiatives - some current examples include: scaling our UK business, expanding to the US, and contributing to broader strategic projects
- This is a unique opportunity for a rising operations or strategy professional to shape how one of Europe’s most dynamic fintechs grows its global market presence
- Reporting into senior leadership, you will work cross-functionally across commercial, finance, product, and operations teams, owning strategic projects from ideation through execution
- This will be a hybrid role based in Berlin
- Own Cross-Functional Strategic Initiatives: Identify, scope, and lead strategic projects that drive commercial growth, operational efficiency and business scalability across the EU, UK and US entities
- Drive Business Insights & Performance: Develop actionable insights through data analysis, market research, and performance tracking - helping inform key decisions around product, commercial strategy, operations, and finance
- Operational Excellence: Work hands-on with functional leaders to streamline key business processes, identify operational gaps, and implement scalable solutions across core functions such as customer onboarding, payments processing, credit management, and reporting
- Commercial & Market Growth Projects: Support UK / US leadership on go-to-market initiatives, new product rollouts, and partnership development - contributing to Pliant international growth
- Project Management: Own project timelines, track progress against key milestones, and ensure cross-team alignment on strategic priorities
- Executive Support: Prepare materials and analysis for Board, investor, or regulatory audiences as needed - helping ensure leadership decisions are grounded in robust data and insights
Our take
The corporate credit card industry, historically dominated by giants like AmEx, has seen rapid disruption and growth over recent years. An influx of VC investment boosted smaller outfits like Divvy and Brex Inc. to multi-billion dollar operations, and this has cracked open the market to a host of smaller fintech startups.
Pliant is a German company entering the scene, but it’s a competitive one. It's hoping to stand out by prioritising seamless software integrations, competitive cashback, and a new optional feature offsetting travel-related CO2 emissions. The latter is incredibly novel and has undoubtedly won the company some press in an increasingly sustainability-oriented climate.
Plaint’s offering of both physical and digital cards, as well as its suite of advantages and services have enabled the company to be highly adaptable within the growing payments market. The company has, thus far, entered seven additional European markets and expanded its customer portfolio sixfold. Following successful funding rounds, Pliant is set to further expand operations and its business reach.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
233% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Apr 2025
$40.2m
SERIES B
Apr 2024
$20.6m
SERIES A
Total funding: $120.3m
Company benefits
- Home office and remote work
- Flexible working hours
- Mobility discount
- Budget for professional development and training
- Railcard
- Monthly food allowance
- Gympass
- Weekly mindfulness sessions
- Team events
Company HQ
Kollwitzkiez, Berlin, Germany
Leadership
Fabian Turner
(CPO/COO)Previously the Head of Operations at Lendico, and went on to serve as CPO at FinCompare.
Malte Rau
(CEO)Previously a Portfolio Manager and Head of Fintech Investments at Global Growth Cap, they then went on to found Geldspeicher GmbH.
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