Engineering Manager, Etsy
Observability
$191-249k
Plus an equity package and an annual performance bonus
Office located in Brooklyn, NY
eCommerce platform for handcrafted goods
Be an early applicant
eCommerce platform for handcrafted goods
1001+ employees
Be an early applicant
$191-249k
Plus an equity package and an annual performance bonus
Office located in Brooklyn, NY
1001+ employees
Company mission
To keep human connection at the heart of commerce.
Role
Who you are
- Significant hands-on experience as a software engineer / SRE / System Admin, preferably in a cloud environment, with the last 3+ years in technical team management
- Experience in leading 5 to 8 engineers and distributed teams
- Strong communication skills, both verbal and written, with the ability to explain complex technical issues accurately to technical and non-technical audiences at different levels of detail
- You have experience in making data-driven decisions and are flexible to course correct and iterate at scale
- Successful track record of leading teams who build and support distributed systems, preferably in the Observability domain
- You’ve developed strong mechanisms for organizing, tracking, and measuring tracks of technical work, and making them visible to various stakeholders
- You know what motivates your team and you are able to carve out the necessary space for them to do their best work
- You are engaged in technical decisions and discussions but you know when to defer to technical leaders around you
- You have a clear understanding of the direction your team needs to take to achieve their goals and establish success metrics to iteratively progress towards it
What the job involves
- Etsy’s Site Reliability Engineering team is seeking an Engineering Manager to lead our Observability team
- This team builds and supports Etsy’s telemetry stack which consists of Prometheus, Grafana, BigQuery, StatsD, Vector, Google Cloud Logging, Honeycomb
- Growing and empowering a globally distributed team, by giving them the confidence to make decisions independently that lead to their personal and professional success, and enable them to become technical leaders
- Responsible for the team's technical strategy and roadmap in close collaboration with many engineering teams who directly depend on the critical Observability and Infrastructure tooling the team offers
- Be ready to roll up your sleeves and work through technical challenges with your team
- You will have the courage and experience to be frank and ambitious but humble enough to listen to others
- You’ll communicate early and often, building trust and collaboration between engineers and teams across multiple countries and time zones
- This is a full-time position reporting to the Senior Manager, Core Infra
- Lead a team of 5 to 8 SREs. You would be spending the majority of your time guiding and coaching engineers to achieve results together, at the same time not hesitate to dive deep technically if required
- Partake in technical conversations with your engineers and leverage your previous experience to provide technical direction and influence technical decisions
- Build, lead and mentor your team on communication (up, down, and sidewards), technical strategy, delivery, and execution
- Work closely and collaboratively with partner teams, understand their problems, and be flexible to changes in the roadmap
- Define methods and success metrics for both the projects in progress and future proposals
- Lead all aspects of people development - Mentor, Performance Reviews, Promotions, Hiring, and Retention
- Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that
- Your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law
Our take
Created as an alternative to more corporate eCommerce sites, Etsy is a peer-to-peer (P2P) website where users buy and sell handmade crafts, vintage items, art, and photography. The online marketplace works similarly to Amazon and eBay, only with an emphasis on unique items rather than mass-produced merchandise.
Since its IPO in 2015, it has managed to hold its own in an increasingly competitive eCommerce industry, including from Amazon's handmade section that launched in 2015. Further, by providing sellers with ownership over pricing and branding, the site is attractive for those wanting to set up a business on an established platform.
However, the seller-side of Etsy is not without problems. The recent hike in transaction fees and the introduction of mandatory marketing fees for artists with high turnovers has created significant discontent amongst sellers. Etsy must reconcile these issues to ensure artists continue to operate on the same scale within the platform. It plans to attract shoppers with its message of extraordinary, handmade and affordable products.
Freddie
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
May 2012
$40m
LATE VC
Aug 2010
$20m
SERIES E
Total funding: $91.7m
Company benefits
- Equity (offers vary by country)
- Performance bonuses
- Paid gender neutral parental leave
- Adoption and family planning
- Back-up care
- Volunteer time off
- Donation matching
- Employee resource groups
- Global virtual events
- Employer paid health benefits
- Fitness benefits
- Wellness programming
- Mental health benefits
- 401K matching/Pension contributions
Company values
- We commit to our craft - Our work has the power to change lives. That’s why we strive to learn continuously and excel at what we do
- We minimize waste - Time, resources, and energy are precious, so we focus only on what will have the greatest impact
- We embrace differences - Diverse teams are stronger, and inclusive cultures are more resilient. When we seek out different perspectives, we make better decisions and build better products
- We dig deeper - The best solutions to meaningful challenges are rarely easy or obvious. We stay curious, balance our intuition with insights, and decide with confidence
- We lead with optimism - We believe in our mission, and we believe in each other. We see the world as it is, set ambitious goals, and inspire one another with generosity of spirit. Together, we reimagine what is possible
Company HQ
Downtown Brooklyn, NY
Articles
Leadership
Josh Silverman
(CEO)Previously senior executive at eBay, CEO of Shopping.com, CEO of Skype and President of Consumer Products & Services at American Express.
People progressing
Became the Director of International Strategy and Operations after a year and 2 months as a senior manager in the division. After nearly 5 years in that role, they became Director of Marketing and International Strategy & Operations, and six months after that was promoted to Senior Director in that same department.
Salary benchmarks
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Diversity, Equity & Inclusion at Etsy
- Diversity is a priority at Etsy, owned by everyone:
- A diverse workforce is critical to Etsy’s success—it makes us a stronger, better, more resilient and more relevant company. We have an inclusive culture and each of us actively creates opportunities for underrepresented groups to join, thrive and advance at Etsy
- We welcome all perspectives:
- As individuals, we invite a variety of viewpoints and experiences—especially when they conflict with our own. We encourage questions more than statements, and provide a safe environment in which all employees can surface and discuss concerns
- We measure and share openly:
- We contribute to broader progress by evaluating, iterating and transparently communicating our successes and failures internally and externally
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