Risk Analyst, Plaid
Customer Oversight
$111.6-140.4k
1-5 days a week in office
Data network powering the tools millions of people rely on to live a healthier financial life
Be an early applicant
Data network powering the tools millions of people rely on to live a healthier financial life
1001+ employees
Be an early applicant
$111.6-140.4k
1-5 days a week in office
1001+ employees
Company mission
To unlock financial freedom for everyone.
Role
Who you are
- 2+ years of relevant compliance, risk, or operational experience with a specific focus on financial services. Fintech experience strongly preferred
- Desire to learn relevant laws and regulatory requirements; experience with KYC/BSA/AML requirements
- A positive, collaborative, and well organized self-starter with strong attention to detail
- Strong familiarity with financial services and high-technology verticals
- Sound judgment and decision-making skills, with the ability to identify risks and escalate issues appropriately
- Being understanding and empathetic to the challenges of early stage companies
- Willingness to roll up your sleeves and take on a variety of tasks, balancing queue-based work with cross-functional collaboration
- Intellectual honesty and humility, including being comfortable asking questions, acknowledging knowledge gaps, and escalating urgent or ambiguous issues when needed
What the job involves
- The Customer Oversight team at Plaid is a cross-functional team responsible for protecting the Plaid ecosystem by identifying, assessing, and mitigating risk throughout the customer lifecycle
- The team plays a critical role in maintaining trust in the platform by ensuring our controls both protect and enable the business
- Plaid is the gateway our customers use to build, launch, and scale fintech applications that expand access to financial services
- In this role, you’ll be a core operator on the Customer Oversight team, supporting day-to-day risk operations through customer onboarding and ongoing monitoring
- You’ll review new and existing customers, conduct risk assessments, and take action in accordance with established policies and procedures
- You’ll partner closely with teams across Go-To-Market, Security Engineering, Legal, and Financial Access to resolve cases efficiently, escalate risks when appropriate, and ensure customers can onboard and operate safely on the platform
- This role is well-suited for someone who is detail-oriented, execution-focused, and excited to learn how risk management operates at scale in a fast-growing fintech environment
- Being part of a highly collaborative, cross-functional team in a rapidly growing organization
- Conducting compliance reviews and risk assessments of prospective customers as they move through the Sales pipeline
- Helping build, automate, scale, and improve operational workflows and processes
- Performing periodic reviews of client accounts in accordance with onboarding and monitoring policies
- Being a key resource in developing and implementing the internal policies and procedures required of a rapidly-evolving risk management function
- Learning about and applying relevant regulatory requirements to support Plaid’s expansion into new verticals
- Clearly articulating complex and nuanced compliance requirements to internal and external stakeholders
- Supporting the broader team in operationalizing regulatory and legal requirements
- Having a meaningful impact on the future of financial services
Our take
Plaid builds infrastructure that allows consumers to interact with their bank account on the web through a number of third-party applications, like Venmo, Robinhood, Coinbase, Acorns and LendingClub.
Plaid has integrated with over 12,000 financial institutions in the US, Canada, the UK and Europe. And about a quarter of people living in North America with bank accounts have linked with Plaid through at least one of the hundreds of apps that leverage Plaid’s application program interfaces (APIs).
The platform allows companies to create financial services applications without having to hire their own team of engineers to build out a tool that connects apps to its users’ bank accounts. This is very valuable in a world where there are increasing number of fintechs, so the demand for Plaid's services are only going to grow.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Apr 2025
$575m
LATE VC
Apr 2021
$425m
SERIES D
Total funding: $1.3bn
Company benefits
- Vibrant offices in SF, NYC, and Raleigh-Durham—with catered meals, happy hours, and clubs to keep you connected
- Competitive pay, comprehensive health benefits, and support for fertility, mental health, and parental leave
- Lifestyle perks including home office stipends, daycare support, and commuting benefits like CitiBike and Lyft
Company HQ
SoMa, San Francisco, CA
Leadership
Zach Perret
(Co-Founder & CEO)Previously, Zach was a Consultant at Bain and a Research Fellow and Trustee at Duke before co-founding Plaid ion 2012.
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