Product Operations Analyst, Flagright
London
+ Equity
More information about location
2-3 days a week in office
Compliance and fraud prevention
Be an early applicant
Compliance and fraud prevention
21-100 employees
Be an early applicant
+ Equity
More information about location
2-3 days a week in office
21-100 employees
Company mission
To protect fintechs from financial crime with real-time and risk-based transaction monitoring, case management, sanctions screening and ID verification products.
Role
Who you are
- The candidate must be based in London and authorized to work in London without sponsorship. Please note that visa sponsorship is not supported
- This is a hybrid position where you will work remotely on Monday and Friday
- 1-3 years of experience as a Product Operations Analyst or a similar role
- Excellent written and verbal communication skills in English are essential for effective customer interactions
- Proficiency in using data analysis tools and techniques to identify trends, patterns, and opportunities for optimizing product operations
- Familiarity with product lifecycle management principles and methodologies
- Experience working with cross-functional teams, such as product management, engineering, marketing, and customer support
- Knowledge of product management frameworks and methodologies is desirable
- Familiarity with project management tools and software for planning, tracking, and collaborating on projects
- Demonstrated ability to work independently, take ownership of tasks, and meet deadlines consistently
- Continuous learning mindset, keeping up with industry trends and best practices in product operations and management
- Travel flexibility for customer meetings or team gatherings, as needed
Desirable
- Understanding of anti-fraud, anti-money laundering, or compliance domains
- Previous experience in a product-focused role within the fintech industry
- Ability to communicate effectively with internal stakeholders and customers to understand their needs and translate them into product requirements
- Understanding of financial data security and privacy regulations, such as GDPR or PCI-DSS
- Familiarity with risk management principles and methodologies, specifically related to product operations
- Understanding of sanctions screening processes and familiarity with industry-standard sanction lists
- Knowledge of data privacy regulations and practices related to handling sensitive financial information
- Familiarity with customer support systems and workflows to ensure smooth integration of product operations with customer service processes
- Experience with implementing and optimizing key performance indicators (KPIs) to measure the success and impact of product operations
- Ability to stay updated with industry trends and advancements in fintech, product management, and operational excellence
What the job involves
- This is a hybrid position where you will work remotely on Monday and Friday. You will need to be self-motivated and able to work independently with minimal supervision. Flagright offers exciting career growth opportunities for motivated individuals looking to take the next step in their careers. If you are highly driven, enthusiastic, and seeking an exciting opportunity to join an early-stage startup, we want to hear from you
- Analyze data and gather insights to identify trends, patterns, and opportunities for enhancing functionality and user experience
- Participate in customer meetings to identify customer requirements and pain points to scope new features and improvements
- Participate in customer channels to announce new features, identify issues, keep customers updated regarding their queries and ensure a positive customer experience
- Work closely with stakeholders to gather requirements, prioritize feature enhancements, and translate customer needs into actionable product requirements
- Assist in creating comprehensive documentation, training materials, and product guides to facilitate seamless onboarding and usage of the product
- Conduct periodic check-in meetings with customers and guide them through the product to ensure better understanding and ease of use
- Identify process gaps and propose innovative solutions to optimize operational efficiency and effectiveness
- Contribute to the overall operational excellence of the product by streamlining workflows and implementing best practices
- Collaborate with engineering teams to drive product enhancements, bug fixes, and ensure timely delivery of product updates
- Monitor key performance indicators (KPIs) to assess the success and impact of product operations, making data-driven recommendations for improvement
- Continuously evaluate user feedback, conduct user research, and incorporate insights to enhance the product's usability and customer satisfaction
Salary benchmarks
Our take
Startups encounter numerous hurdles, with financial compliance being a significant challenge. Addressing these difficulties and implementing solutions can often be quite daunting. Assisting startups in navigating these issues is FlagRight.
Its platform provides an all-in-one fraud and compliance prevention solutions allowing customers to monitor transactions through technology that supports risk-based thresholds and customer segmenting. Customers can customise the threshold and actions for different rules based on their specific needs and in turn, minimise the work required of security teams.
The German company has already begun expanding into the US despite having only launched in 2021. The company has also formed a recent partnership with OpenAI. With such significant growth in just a few years, FlagRight is in a good position to remain at the forefront of the financial industry for years to come.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
Mar 2025
$4.3m
SEED
Jun 2022
$3.2m
SEED
Total funding: $7.5m
Company benefits
- Great career development opportunities in a fast-growing early stage startup
Company HQ
Mitte, Berlin, Germany
Leadership
Baran Özkan
(CEO & Co-Founder)Experienced Product Manager having previously worked at Florida Blue, Zalando, Forto, and TransferGo.
Madhu G Nadig
(CTO & Co-Founder)Experienced Software Engineer having worked at Walmart Labs, Amazon and at Affable and Forto as a Full Stack Engineer and at Palantir as a Frontend Engineer.
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