Lead Program Manager, ServiceTitan
Special Projects
$124.4-166.4k
N addition to the base salary, the total compensation package also includes an annual bonus and equity
All-in-one operating platform for trades
Job no longer available
All-in-one operating platform for trades
1001+ employees
Job no longer available
$124.4-166.4k
N addition to the base salary, the total compensation package also includes an annual bonus and equity
1001+ employees
Company mission
To be the world's most impactful vertical SaaS company.
Role
Who you are
- Extensive Program Management Expertise: 10-15+ years of progressive experience in managing complex, large-scale programs within a product and technology context
- Strategic Business Acumen: Demonstrated ability to translate high-level strategic objectives into actionable execution plans, with a focus on delivering measurable business results
- Executive Leadership Skills: Exceptional leadership, communication, and stakeholder management skills, with the ability to influence and drive alignment at all organizational levels
- M&A Integration Proficiency: Proven experience in leading M&A integration efforts, including process alignment, cultural integration, and value capture
- Financial & Analytical Acuity: Strong financial acumen, including budget management, resource allocation, and ROI analysis, coupled with advanced analytical and problem-solving skills
- Technical & Agile Expertise: Deep understanding of software development lifecycles, agile methodologies, and technology concepts
What the job involves
- We are seeking a strategic and results-driven Program Manager to lead critical initiatives within our Product & Technology organization
- This high-impact role demands a seasoned executive capable of orchestrating complex, cross-functional programs, driving M&A integration, and ensuring alignment between strategic objectives and operational execution
- The ideal candidate will possess a strong business acumen, exceptional leadership skills, and a proven track record of delivering transformative outcomes in a fast-paced environment
- Strategic Program Leadership: Spearhead the end-to-end management of strategic programs, including scope definition, objective setting, timeline management, and deliverable execution
- Cross-Functional Orchestration: Drive alignment and synergy across product, engineering, design, and other key stakeholder groups to ensure seamless program execution and effective communication
- Strategic Planning & Execution: Develop and implement comprehensive program plans, proactively manage dependencies and risks, and ensure adherence to budgetary and resource allocation parameters
- M&A Integration & Synergy: Lead the integration of acquired entities into ServiceTitan's product and technology ecosystem, maximizing synergy and ensuring a cohesive operational framework
- Outcome-Driven Management: Define and monitor key performance indicators (KPIs) to ensure programs achieve intended business outcomes, with a focus on value realization and return on investment (ROI)
- Program Management Excellence: Mentor and guide program management personnel, fostering a culture of continuous improvement and operational excellence within the organization
Our take
In the US, there's been a booming demand for home-service businesses, yet historically many of these trades were running with outdated software systems. That's where ServiceTitan comes in. Founded by friends who grew up around the trades, the company saw a clear gap and set out to give contractors the modern platform they desperately needed.
ServiceTitan's platform is designed specifically for the trades and brings together everything a contractor might need, in one handy system. By focusing on what trade-business owners actually need, it helps turn chaos into structure, giving visibility into operations, so owners can ultimately run their business better.
Now, ServiceTitan serves more than 11,800 trade customers and reported more than $10,000 in annualized billings and processes a huge volume of jobs on its platform. With a market that's still under-served by technology and a platform built to scale, the company is ready to grow even further.
Steph
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Nov 2022
$365m
SERIES H
Jul 2021
$200m
SERIES G
Total funding: $1.5bn
Company benefits
- Flexible time off
- Fully paid individual medical, dental, and vision coverage
- Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more
- Tax free savings via HSA, FSA, and Dependent Care FSA
- 401(k) match
- Personal development programs
- Medical plan with up to $20,000 in fertility coverage
- Up to 30 weeks of paid leave for birthing parents and up to 16 for non-birthing parents
- Adoption support including reimbursement of up to $20,000
- Bereavement leave for loss of a pregnancy or loved one
- Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more
Company HQ
Downtown, Glendale, CA
Leadership
Ara Mahdessian
(Co-Founder & CEO)They studied Management and Computer Science at Stanford University, before co-founding ServiceTitan with Vahe in January 2013. They have served since then as CEO.
Vahe Kuzoyan
(Co-Founder & President)Having studied Computer Science at the University of Southern California, they co-founded ServiceTitan in January 2013, serving as the president since.
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