Account Management Director, Mastercard
Small Business and Cross-Product initiatives
$164-263k
Salary is dependent on location
Travel required - ~ 40%.
Office located in Location: NYC or Purchase, NY
Global payments technology company
Be an early applicant
Global payments technology company
1001+ employees
Be an early applicant
$164-263k
Salary is dependent on location
Travel required - ~ 40%.
Office located in Location: NYC or Purchase, NY
1001+ employees
Company mission
To connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.
Role
Who you are
- Leverages market insights and a deep understanding of portfolio dynamics to identify opportunities where Mastercard products and solutions can meet customer needs and drive growth—fueled by a passion for innovation, experimentation, and continuous learning
- Understands Mastercard products and solutions and can demonstrate the value proposition they offer to customers to differentiate Mastercard
- Comfortable with consultative sales – must be able to identify potential opportunities and drive to tangible sales to meet business targets and goals
- Collaborates well with customers and internally with cross-functional business partners. Must be able to navigate complex issues across multiple stakeholders at all levels of the organization independently
- Brings strong analytical capabilities, including comfort working with data, building financial models, and using insights to inform strategic decisions and drive business outcomes
- Possesses superior presentation and written/verbal communication skills
- Comfortable navigating ambiguity and driving clarity in fast-paced, evolving environments
- Deep knowledge of the card and payments industry
What the job involves
- Director, Account Management, Small Business Segment and Cross-Product initiatives
- We are seeking a dynamic and strategic Director of Account Management to drive our efforts in the Small and Medium Business (SMB) segment and cross-product initiatives in support of one of our largest, most strategic Financial Institution partners
- This role will be instrumental in shaping and executing initiatives including segment research, innovation engagements, B2B events, as well as other high-impact efforts tailored to the SMB audience
- As our partnership with the bank grows, this leader will also flex to lead a variety of strategic product initiatives across portfolios, providing critical leadership where it’s needed most to meet business needs
- We’re looking for someone who brings a strategic lens to every challenge, can connect the dots across teams, products, and customer needs, and is comfortable with ambiguity
- You’ll work closely with customers to identify their needs and develop solutions to address them
- Similarly, you will also work with cross-functional partners to identify opportunities, shape go-to-market strategies, and drive initiatives from concept to impact
- Lead and grow our efforts in the Small and Medium Business (SMB) segment, including but not limited to segment research, innovation engagements, B2B hosting events, as well as other high-impact programs
- Drive strategy and execution for new and evolving business opportunities with the bank, offering strategic leadership across key product areas and scaling support for future initiatives as they emerge
- Serve as a key partner in shaping future strategic initiatives that deepen our relationship with the bank
- Develop and strengthen collaborative relationships with key stakeholders to drive alignment and unlock new opportunities
- Act as a flexible, high-impact contributor who can pivot quickly to support new product development and go-to-market strategies
- Collaborate cross-functionally with product, marketing, partnerships, finance and executive teams to identify opportunities and drive initiatives forward
- Bring a strategic lens to all efforts—this is not an execution-only role; you’ll be expected to think big, connect dots, and influence direction
Our take
Mastercard is in the global payments business, and operates the world's fastest payments processing network. Its products and solutions have become central to everyday commerce across the world, in activities ranging from shopping and travelling to running businesses.
As the economy has become more and more digitised, Mastercard has been a leading player in helping businesses and individuals across the globe embrace card payments and digital banking. One of the world's largest companies, its revenue has seen consistent gain in the last 20 years.
The challenge for modern payments companies is that payments are always changing, as seen in the astronomical rise of contactless payments over the last decade. Mastercard's acquisition of blockchain systems, and an overall focus on leveraging its technology towards a digital economy, has placed the company in good stead to keep up to date with current trends, like cryptocurrency, in the digitised payments world.
Steph
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Company benefits
- Gym membership
- Share purchase options
- Extra holiday purchase optional
- Work from home opportunities
- Health insurance
Company HQ
Purchase, Harrison, NY
Leadership
Michael Miebach
(CEO, not founder)Has served in a variety of roles at the company, including President and CPO. Currently Board Member at IBM, Accion, the World Resources Institute, the US-India Strategic Partnership Forum, and the Metropolitan Opera. They are also a Trustee of USCIB.
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