Director of Consumer Growth Analytics, DoorDash
$246.6-350k
+ Equity
Local food delivery platform
Job no longer available
Local food delivery platform
1001+ employees
Job no longer available
$246.6-350k
+ Equity
1001+ employees
Company mission
To empower local economies by connecting food lovers with great local restaurants
Role
Who you are
- An advanced degree (Master’s or Ph.D. preferred) in Math, Data Science, Statistics, Economics, Computer Science, or a similar domain
- 10+ years of experience in data analytics, consulting, or related quantitative role
- Experience working with user segmentation, cohort analyses, measurement and experimentation, online purchase funnel optimization, time series analyses, regression models, etc
- Expertise in Analytics tools, ETL, A/B Testing, and statistical analysis (e.g. hypothesis testing, experimentation, regressions) with statistical packages, such as Matlab, R, SAS or Python
- Proficiency in one or more analytics and visualization tools (e.g. Sigma, Mode, Tableau)
- Experience with Consumer-facing apps and/or websites
- The insight to take ambiguous problems and solve them in a structured, hypothesis-driven, data-supported way
- The determination to initiate and lead projects
What the job involves
- The Analytics team is looking for a leader to spearhead Consumer Growth within the Analytics team
- This role is important for DoorDash to continue to drive improvements for our active users and will have a direct impact on DoorDash’s growth in the United States, Canada, and Australia
- You will lead a team of 16 individuals and work cross-functionally with strategy and operations, product management, analytics, and senior leadership to drive our business forward
- As the Director of Consumer Growth Analytics, you’ll use your quantitative background to lead other data scientists and dive into large datasets to guide decision-making
- Lead a team that creates quantitative analysis to provide insights that help the business and product leaders improve performance, customer quality & user experience
- Define strategies to improve both customer growth and retention
- Build full-cycle analytics experiments, reports, and dashboards using SQL, R, Python, or other scripting and statistical tools
- Create company projects by identifying essential metrics and building executive-facing dashboards to track progress
- Work with our Product & Operations teams to drive consumer growth
- Present in meetings and business reviews with our executive team and founders
- Build a world-class team that includes hiring new leaders and mentoring junior analysts on how to use more advanced methods
Our take
DoorDash was an early entrant into the last-mile restaurant delivery business, which is now crowded with the likes of Uber Eats, Postmates and GrubHub. They offer restaurants an end-to-end delivery platform, generating new business and access to a network of delivery drivers.
To differentiate itself in the market, DoorDash focused on areas with fewer competitors and found success in this untapped market. Other factors, such as the company's targeting of restaurants which many not typically offer a delivery service, also contribute to its profitability. The company made its stock market debut in 2020 with one of the biggest IPOs of the year.
However, in light of increasing discontent around DoorDash's commission structure from restaurants, competition remains fierce. The business recently responded by publishing a transparent fee structure, but the number of options open to restaurants means DoorDash must fight to keep its customers loyal. Despite this, by focusing on consumer retention, logistics and technology, the company is likely able to maintain its existing growth and revenue.
Freddie
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Jun 2020
$400m
SERIES H
Nov 2019
$100m
SERIES G
Total funding: $2.5bn
Company benefits
- Company stock options
- Work from home stipend
- Unlimited paid time off policy
- Work from home opportunities
- Health insurance
Company HQ
Mid-Market, San Francisco, CA
Leadership
Tony Xu
(CEO)Tony studied at UCB and worked as a Matrix Partners Associate while studying for an MBA at Stanford. He combined this experience to co-found DoorDash in January 2013, and has served as CEO since June 2013.
Stanley Tang
(CPO)Previously studied Computer Science at Stanford, before working at Facebook as a Software Engineer.
Salary benchmarks
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