Staff UX Researcher, Vetcove
$90-180k
Salary range varies depending on location. Plus bonus and equity
More information about location
Single-source veterinarian supply shop
Open for applications
Single-source veterinarian supply shop
201-500 employees
Open for applications
$90-180k
Salary range varies depending on location. Plus bonus and equity
More information about location
201-500 employees
Company mission
To provide a fair and ethical marketplace for veterinary purchasing.
Role
Who you are
- Bachelor’s degree in UX, Human-Computer Interaction (HCI), Interaction Design, Computer Science, or a closely related field
- 5+ years of experience in UX research, product design, product discovery, or a closely related role
- Demonstrated ownership over problem definition and solution direction for complex, production software products
- Strong ability to synthesize qualitative research, quantitative data, and business context into clear product recommendations and priorities
- Proven experience translating insight into product requirements, user flows, wireframes, and detailed specifications
- Comfort operating in ambiguity and driving clarity across multiple stakeholders and competing constraints
- Technical fluency and experience collaborating closely with engineering on system design, feasibility, and tradeoffs
- Experience using product analytics, experimentation, and behavioral data to evaluate outcomes and inform iteration
- Excellent communication skills, with the ability to clearly articulate decisions, rationale, and tradeoffs to cross-functional partners
- Strong organizational skills and ability to manage multiple, concurrent initiatives with a high degree of ownership
- Experience with tools such as Figma, Posthog, FullStory, or similar research, analytics, and product platforms
What the job involves
- This role is scoped at the Senior or Staff level depending on experience, impact, and ownership
- Vetcove is looking for a UX Researcher to drive discovery and product definition for high-impact, complex product areas
- This role goes beyond traditional research execution and is deeply involved in shaping what we build, how we build it, and why
- You will use user insight, data, and systems thinking to define product strategy, clarify requirements, and guide teams toward the right solutions
- This is a highly embedded, hands-on role with significant ownership over product direction
- You’ll lead discovery efforts, frame problem spaces, define success metrics, and translate insight into clear product scope and specifications
- Working closely with engineering and design, you’ll balance user needs, technical constraints, and business goals to deliver scalable solutions used daily by veterinary professionals
- We are a fast-moving, highly collaborative product organization building software that supports the operational backbone of veterinary clinics. Our products span complex workflows, integrations, and systems, requiring strong product judgment, cross-functional alignment, and clear decision-making
- Senior UX Researchers at Vetcove are embedded directly within product teams and operate as core contributors to product strategy and execution. They play a critical role in discovery, prioritization, and definition, helping teams determine the highest-impact problems to solve and guiding solutions from early concept through production and iteration
- Own discovery, research, and problem definition for assigned product areas, identifying high-impact opportunities and shaping product direction
- Partner with product and engineering to define product strategy, scope, and success metrics grounded in user needs and business goals
- Lead mixed-methods research across the product lifecycle, including interviews, usability testing, surveys, behavioral analysis, and post-launch validation
- Synthesize qualitative and quantitative inputs into clear product recommendations, tradeoffs, and priorities
- Translate insights into concrete product artifacts, including requirements, user flows, wireframes, interaction models, and acceptance criteria
- Drive alignment across design, engineering, and stakeholders by clearly articulating problems, rationale, and proposed solutions
- Use analytics, experimentation, and qualitative signals to evaluate outcomes and guide iteration and roadmap decisions
- Balance user experience, technical feasibility, and delivery considerations when shaping solutions
- Contribute to evolving product discovery, research practices, and documentation as the organization scales
Our take
Purchasing inventory for veterinary hospitals can be time-consuming and expensive, as finding the best prices requires a lengthy process of researching suppliers and comparing their prices. Whilst some comparison tools do exist for veterinary organizations, existing solutions do not take into account custom negotiations, GPOs or corporate pricing schemes, limiting the thoroughness of comparisons.
Vetcove provides an online marketplace for veterinary hospital inventory procurement, allowing clinics to reduce ordering times and costs through its free service. The company achieves this by allowing users to link their existing vendor accounts and list their custom pricing arrangements, helping inform a more accurate comparison ecosystem and boost supplier sales, whilst resolving supply chain limitations.
Whilst veterinary organizations already have access to the suppliers provided on Vetcove’s marketplace, the company stands out by integrating custom pricing arrangements into the comparison ecosystem. This helps to provide a more holistic and accurate overview of supply chain inventories and costs. Whilst the marketplace is free for veterinary clinics and organizations, the company charges suppliers to be listed.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 3 rounds)
Dec 2021
$50m
SERIES A
Aug 2016
$3m
SEED
Total funding: $53.2m
Company benefits
- Open Vacation Policy
- Stock Options & Benefits
- Medical, Dental, and Vision Insurance
- 401K Matching
Leadership
Alexander Kates
(Co-Founder & CEO)Experience as Co-founder and Group Manager of Jersey Angels, LLC from 2009 to 2012. Co-founder and Managing Director of GRX from 2012 to 2015.
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