Partner Success Principal, Via
Dutch Speaker
TransitTech platform
Job no longer available
TransitTech platform
1001+ employees
Job no longer available
1001+ employees
Company mission
Via's mission is to use technology to transform transport.
Role
Who you are
- In addition to English, you are fluent in Dutch
- You have a minimum of 5 years of relevant work experience, including experience directly advising and persuading, and negotiating with customers
- Data-driven and operationally savvy, you seek to leverage operational success into long-term partner retention and revenue growth
- Demonstrated record of building and fostering durable business relationships; you remain calm and collected when facing crisis or criticism, and celebrate customers’ successes with them
- Quantitatively-inclined and data savvy: you may not be a Tableau expert, but you enjoy drawing quick, insightful conclusions from complex data sets, asking critical questions, and synthesizing raw numbers into simple, actionable recommendations
- Able to travel and excited by the dynamic and mobile nature of this position
What the job involves
- As a Partner Success Principal, you are the face of Via to our partners and the voice of our partners within our organization
- In this dynamic role, you are responsible for building genuine and durable customer relationships and for converting those relationships into opportunities for long-term revenue growth
- You will serve as our partners’ trusted advisor, providing strategic guidance on operational, go-to-market, and product-related issues
- Simultaneously, you will be an internal advocate for partners within Via, championing new products and capabilities to facilitate the expansion of each partner’s service size and scope
- Develop a vision and strategy for each partner you manage by assessing each partner’s strengths and weaknesses, and assist partners in setting and achieving ambitious goals
- Build deep and trusting long-term partner relationships: Identify partner pain points, as well as opportunities for service growth and revenue generation
- Become an expert on the Via platform: Leveraging deep product knowledge, innovatively resolve partners’ pain points and identify opportunities for future product development
- Analyze daily, weekly, and long-term service performance data, providing partners with actionable recommendations to improve their service’s quality, efficiency, and growth
- Leverage Via’s deep and cross-functional team of experts in service optimization, algorithms, product, pricing, marketing, and rider and driver growth to produce data-rich analyses of each partner’s service and action-oriented recommendations for improvement
- Negotiate and sign contract renewals and service expansions to increase year-on-year revenue from each partnership
Our take
Via is a world-leading public mobility technology provider, transforming transportation and logistics systems into highly efficient digital networks. Its TransitTech platform powers cost-effective, convenient, and equitable mobility across the globe including public transport, student transport, corporate transport, and paratransit.
The company has two smart go-to-market strategies. First, it licenses the technology to cities wanting on-demand solutions. Secondly, it provides a full solution for operators (such as TfL) including technologies, operations, marketing, and data science. After acquiring Remix, a mapping and transit-planning tool, Via combined the software with its own on-demand transit data to help cities visualize how on-demand services can become part of the public transit system.
With hundreds of partnerships in place, and operating across the globe, Via is committed to revolutionizing the way the world moves. The company has stated plans to go public, but for now, seems focussed on expanding its services - for example with the wheelchair-accessible autonomous shuttle service it launched in partnership with May Mobility. Substantial funds will enable Via to expand its suite of products and improve its services, as well as innovate and accelerate expansion across markets and verticals.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 8 rounds)
Feb 2023
$110m
LATE VC
Nov 2021
$130m
SERIES G
Total funding: $887.1m
Company benefits
- Health and wellness benefits
- Local volunteer opportunities
- Support for all new parents
- Learning opportunities through our Via-Versity
- Employee Resource Groups
Company HQ
Chelsea, New York, NY
Leadership
Daniel Ramot
(CEO)Formerly an Engineering Manager in the Israeli Air Force. Prior to founding Via, they were the Director of D.E. Shaw (research into computational biochemistry).
Oren Shoval
(CTO)Experienced Systems Engineer, with a PhD in Systems Biology from the Weizmann Institute of Science
Salary benchmarks
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