Assistant Vice President of Digital Marketplaces, Charlotte Tilbury
$200-210k
Makeup, skin care & beauty collection
Open for applications
Makeup, skin care & beauty collection
1001+ employees
Open for applications
$200-210k
1001+ employees
Company mission
To empower everybody in the world to be the most beautiful version of themselves.
Role
Who you are
- This role requires deep expertise in digital commerce, strong analytical capabilities, and the ability to collaborate across internal teams and external partners to maximize sales, profitability, and brand presence
- 10+ years of experience in ecommerce, including scaling and leading the P&L for a profitable (1P) Business with sale volume of $100MM+ annually
- Experience working in an omnichannel company (DTC, Digital Marketplace, Retail)
- Strong P&L ownership experience, with the ability to manage budgets, forecasts, and financial performance
- Deep understanding of seller platforms, including digital merchandising, SEO, PPC advertising, and conversion optimization
- Strong analytical skills with experience using data to drive business decisions
- Excellent communication and negotiation skills, with the ability to build relationships across internal and external stakeholders
- Experience managing cross-functional teams and leading strategic initiatives
What the job involves
- Charlotte Tilbury is seeking an established Director, Digital Marketplaces to join their team in NYC
- The ideal candidate is a results-driven and strategic leader who will oversee and drive ecommerce growth, store management, and cross-functional execution
- Develop and execute a comprehensive strategy to drive growth, profitability, and market share
- Own the overall business performance, including P&L management, sales forecasting, and long-term (5 years) strategic planning
- Develop annual and quarterly business plans, ensuring alignment with broader company objectives
- Oversee day-to-day operations, ensuring excellence in execution and performance across all KPIs
- Partner closely with inventory and supply chain teams to manage demand planning, allocation, and fulfilment efficiency
- Work closely with internal stakeholders to align on strategies and execution
- Serve as the liaison between Charlotte Tilbury and vendor teams, fostering strong relationships and negotiating agreements
- Lead discussions with leadership on business performance, opportunities, and challenges, providing data-driven insights and recommendations
- Utilize data analytics tools (such as proprietary vendor tools, Helium 10, Jungle Scout) to track performance, identify trends, and optimize strategies for sales growth and profitability
- Leverage consumer insights and industry benchmarks to enhance sales platform effectiveness in the digital commerce space
- Build and lead a high-performing team, fostering a culture of accountability, innovation, and continuous improvement
- Set clear goals and performance expectations, ensuring alignment with business priorities
- Monitor and respond to market trends, competitive dynamics, and platform changes to maintain a competitive edge
- Direct management of a team of up to 4 people
Our take
Charlotte Tilbury has carved a niche in the cosmetics industry with its commitment to quality, buoyed by celebrity endorsements and a fondness for innovation. Founder Charlotte's strong personal brand has propelled the company's rapid ascent, while its embrace of cutting-edge technologies like augmented and virtual reality has unlocked avenues unexplored by traditional cosmetic brands.
The acquisition of Charlotte Tilbury by the fashion and beauty conglomerate, Puig, in 2020 marked a significant turning point, catalysing global expansion efforts and venturing into an emerging digital landscape like the Metaverse. Leveraging AI-based marketing solutions, the company has witnessed a remarkable 60% increase in conversion rates for its acquisition campaigns, highlighting its adeptness at staying ahead in the dynamic beauty market.
Charlotte Tilbury was acquired by Fashion and beauty conglomerate, Puig, in 2020. Since then, the company has been driving global growth and expanding into new digital frontiers (i.e. the Metaverse). Its use of AI-based marketing solutions has resulted in a 60% conversion rate increase in its acquisition campaigns. Charlotte Tilbury is well set to see consistent market growth.
Freddie
Company Specialist at Welcome to the Jungle
Insights
25% employee growth in 12 months
Company
Company benefits
- Generous staff discount
- Generous product gifting
- 25 days holiday plus bank holidays
- Hybrid, flexible working
- Dog friendly office on Monday and Fridays
- Access to Tilbury Treats - discounts on everything from gym memberships to cinema tickets
- Other fabulous benefits such as life assurance, birthdays off work and pension contribution
Company HQ
London, UK
Leadership
Charlotte Tilbury
(Founder)Spent 20 years in the fashion and beauty industry as a Creative Consultant for the top beauty brands worldwide. Was the most sought-after make-up artist in the world when she founded this company.
Demetra Pinsent
(CEO, not founder)Former Partner at McKinsey & Company. Received their M. Phil from the University of Oxford and a BA in Social Studies from Harvard University.
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