Assistant Vice President of Digital Marketplaces, Charlotte Tilbury

• This role requires deep expertise in digital commerce, strong analytical capabilities, and the ability to collaborate across internal teams and external partners to maximize sales, profitability, and brand presence
• 10+ years of experience in ecommerce, including scaling and leading the P&L for a profitable (1P) Business with sale volume of $100MM+ annually
• Experience working in an omnichannel company (DTC, Digital Marketplace, Retail)
• Strong P&L ownership experience, with the ability to manage budgets, forecasts, and financial performance
• Deep understanding of seller platforms, including digital merchandising, SEO, PPC advertising, and conversion optimization
• Strong analytical skills with experience using data to drive business decisions
• Excellent communication and negotiation skills, with the ability to build relationships across internal and external stakeholders
• Experience managing cross-functional teams and leading strategic initiatives

• Charlotte Tilbury is seeking an established Director, Digital Marketplaces to join their team in NYC
• The ideal candidate is a results-driven and strategic leader who will oversee and drive ecommerce growth, store management, and cross-functional execution
• Develop and execute a comprehensive strategy to drive growth, profitability, and market share
• Own the overall business performance, including P&L management, sales forecasting, and long-term (5 years) strategic planning
• Develop annual and quarterly business plans, ensuring alignment with broader company objectives
• Oversee day-to-day operations, ensuring excellence in execution and performance across all KPIs
• Partner closely with inventory and supply chain teams to manage demand planning, allocation, and fulfilment efficiency
• Work closely with internal stakeholders to align on strategies and execution
• Serve as the liaison between Charlotte Tilbury and vendor teams, fostering strong relationships and negotiating agreements
• Lead discussions with leadership on business performance, opportunities, and challenges, providing data-driven insights and recommendations
• Utilize data analytics tools (such as proprietary vendor tools, Helium 10, Jungle Scout) to track performance, identify trends, and optimize strategies for sales growth and profitability
• Leverage consumer insights and industry benchmarks to enhance sales platform effectiveness in the digital commerce space
• Build and lead a high-performing team, fostering a culture of accountability, innovation, and continuous improvement
• Set clear goals and performance expectations, ensuring alignment with business priorities
• Monitor and respond to market trends, competitive dynamics, and platform changes to maintain a competitive edge
• Direct management of a team of up to 4 people

• Generous staff discount
• Generous product gifting
• 25 days holiday plus bank holidays
• Hybrid, flexible working
• Dog friendly office on Monday and Fridays
• Access to Tilbury Treats - discounts on everything from gym memberships to cinema tickets
• Other fabulous benefits such as life assurance, birthdays off work and pension contribution

Charlotte Tilbury has carved a niche in the cosmetics industry with its commitment to quality, buoyed by celebrity endorsements and a fondness for innovation. Founder Charlotte's strong personal brand has propelled the company's rapid ascent, while its embrace of cutting-edge technologies like augmented and virtual reality has unlocked avenues unexplored by traditional cosmetic brands.