Senior Manager of Product Partnerships & Technology Alliances, Moveworks
$157-225k
+ Equity
1-2 days a week in office (Mountain View, CA)
Enterprise-built conversational AI platform
Open for applications
Enterprise-built conversational AI platform
501-1000 employees
Open for applications
$157-225k
+ Equity
1-2 days a week in office (Mountain View, CA)
501-1000 employees
Company mission
To make getting instant help at work effortless for employees.
Role
Who you are
- 4+ years of experience with some depth in either Partnerships, Product Management, or Engineering is preferred
- Superior attention to detail and relentless curiosity
- High proficiency in communicating complex ideas, both in verbal and written forms
- Proven ability to lead projects from inception to completion
- Experience working with customer and/or partner organizations, with a keen understanding of how to navigate them and influence decisions
- Experience working with technical teams and stakeholders, with an ability to translate between business and technical requirements
- Extreme versatility. On a given day you might write a script to demonstrate a new API integration, work with Marketing/PR on an upcoming press release, and build a slide deck for a CEO meeting
- A self-starter who is comfortable with change and ambiguity and has a bias toward action. You know all the buzzwords and frameworks, but avoid using them
- B.A. or B.S. degree in Engineering, Science, Business or other relevant subject area
What the job involves
- Integrations with enterprise systems (Chat, ITSM, HRIS, ERP, IDAM, etc.) lay at the core of the Moveworks platform, allowing employees to search and take action with natural language
- Developing strong partnerships with the companies that build those systems is thus vital to our success
- In this role, you will be responsible for developing and nurturing these partnerships
- Working with Product and Engineering to evaluate and prioritize new integration opportunities with strategic partners, delving into technical details and UX implications
- Collaborating with marketing teams to raise awareness of our partnerships, from blog posts and press releases to podcasts and conferences
- Developing new partner relationships from scratch, leveraging networks and cold reachouts where appropriate
- Coordinating with legal and finance teams to execute partnership agreements and fund any associated program costs
- Navigating partner-defined programs to achieve certifications for our integrations and get placement on their marketplaces, enlisting help from other teams where needed
- Playing a key role in the development of the Moveworks Plugin Template library, recruiting partners to build and endorse templates for plugins to their systems
- Orchestrating and facilitating high-impact executive alignment meetings between partner leadership and our founders, preparing content as necessary
- Educating sales and customer success teams on the partnerships you’re working on and the value they’ll bring to customers, as well as gathering success stories from the field and understanding demand for new partner relationships
- Helping our Professional Services and Support teams get in touch with partner resources to solve problems when integrations aren’t working as expected
- Tracking and reporting on referred and influenced business opportunities with partners
Our take
Moveworks provides IT service and helpdesk support through an AI-driven chatbot. Its system utilizes information about an employee, such as their role and seniority level, to deliver the correct information or carry out processes. Moveworks claims to solve 30% of IT support tickets within weeks of implementation.
In 2024, Moveworks opened a data center in Australia and its service has seen strong uptake from large enterprise-level companies, where IT teams deal with hundreds of requests at a time, helping to minimize backlog and gain back employee time. As more and more workers move from office to home or hybrid, IT support requests have boomed, opening up the opportunity for Moveworks to expand its client pool and provide solutions to help with this change.
Competitors such as Electric offer similar automated IT support services, but Moveworks has invested heavily into creating an AI system that is conversational and easy to use. Automated solutions with machine learning capabilities can also identify cost-saving opportunities. When unused software licenses are estimated to cost companies billions of dollars a year, there is money to be made by identifying and removing these avoidable costs through AI.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Jun 2021
$200m
SERIES C
Nov 2019
$75m
SERIES B
Total funding: $305m
Company benefits
- Fully paid medical, dental, and vision coverage with no premiums
- Fully paid short-term disability, long-term disability, and life insurance
- Free daily meals
- Unlimited PTO
- Unlimited paid sick days
- 16 weeks of 100% paid parental leave
- Medical, family care, and military leave
- Competitive salary — we’re one of the best-paying companies in the Bay Area
- 401(k) with matching
- Equity and stock options
- Commuter and parking benefits
Company HQ
Mountain View, CA
Articles
Leadership
Bhavin Shah
(CEO)After an MA at Stanford, Bhavin worked as a Director at LeapFrog Enterprises before co-founding Gazillion after 5 years in 2005. They left their CEO role at Refresh to co-found Moveworks in June 2016.
Vaibhav Nivargi
(CTO)Vaibhav started their career as a Stanford University Research Scientist before working for Aster Data as a Software Engineer. Having started ClearStory Data in 2011, they co-founded Moveworks in 2016.
Varun Singh
(President)Varun worked for half a decade as SVP of Product at Sefaira before spending 2 years as Lead Product Manager at Facebook. They left in 2016 to co-found Moveworks.
Jiang Chen
(CTO of AI)Jiang took a PhD at Yale in Computer Science before working as a Columbia Research Scientist and spending 7 years at Yahoo! and Google. After a year at Airbnb, they co-founded Moveworks.
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