Director of Solutions Engineering, Global-e
$200-230k
+ Bonus + Restricted Stock Units
3+ days a week in office
Cross-border eCommerce enablement platform
Job no longer available
Cross-border eCommerce enablement platform
1001+ employees
Job no longer available
$200-230k
+ Bonus + Restricted Stock Units
3+ days a week in office
1001+ employees
Company mission
Making eCommerce border agnostic.
Role
Who you are
- Customer-centric mindset with a passion for delivering value and driving customer success
- 6+ years of experience in a similar presales / solutions consulting leadership role
- Strong communication skills with the ability to convey complex technical concepts to both technical and non-technical audiences
- Experience in solution design / integration with direct client interaction, in SaaS-based environment
- Experience in collaborating closely with remote teams
- Strong analytical and problem-solving mindset
- Previous experience in eCommerce and Logistics/Operations environment is a strong advantage
- Bachelor's degree in business, computer science, engineering, or related field
What the job involves
- We're looking for a skilled and enthusiastic US Director of Solutions to lead support for our Sales, Project, Product and R&D teams
- You will lead a solutions team supporting both presales and delivery activities, working closely with various stakeholders to understand market needs, develop innovative solutions, and ensure successful implementation for our clients
- Lead and mentor the solutions team, ensuring alignment with company goals as well as providing guidance, support, and fostering a culture of collaboration and innovation
- Foster alignment between pre-sales and delivery functions to drive efficiency and mitigate risks
- Engage with clients to understand their pain points and business requirements
- Present solutions effectively, demonstrating value and ROI
- Leverage insights to enhance our solutions and maintain a competitive edge
- Collaborate with partners to expand our reach and enhance our offerings
- Lead to define and implement best practices and guidelines for the team to work with clients and integrate the Global-e solution
- Partner with product management and engineering teams to prioritize feature enhancements and new capabilities based on market feedback and business requirements
- Work with the team to identify and qualify business opportunities, identify our key customers’ technical objections and develop a strategy to resolve technical impediments
- Make recommendations on integration strategies, enterprise architectures, platforms and application infrastructure and provide customers with “best practices” in order to optimize and ensure the effectiveness of the Global-e's integrated platform
Our take
Global-e pictures a world where international eCommerce growth is simple and profitable for retailers. To achieve this, the Israel-founded company - now with a footprint in United States, Europe and Asia - offers a platform with solutions to accelerate global, direct-to-consumer cross-border eCommerce.
Global-e is currently working to support the global expansion of brands of all sizes, recently partnering with Pitney Bowes, who will provide its logistics services, strengthening Global-e’s solutions for large organisations.
This, among many other partnerships and acquisitions in recent years, including Flow Commerce for $500M, contributes towards the company’s goal of being the leading end-to-end solution of choice for any size merchant. As an ambitious company with a reputable history and pedigree, continued growth for both its clients and itself seems inevitable.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Jun 2020
$60m
LATE VC
Apr 2018
$20m
LATE VC
Total funding: $100m
Leadership
Amir Schlachet
(Co-Founder & CEO)Previously acted as Assistant to the CEO for Bank Hapoalim and as an Associate for McKinsey & Co. Experience as a Software Development Team Leader for the Main Technological Unit of the Israel Intelligence Corps.
Shahar Tamari
(Co-Founder & COO)Previously acted as Head of ePayments for 888.com, Senior Vice President of Business Development for Bank Hapoalim, and as Communications Banking Manager for Bank Otsar Ha Hayal.
Nir Debbi
(Co-Founder & President)Previously served as Senior Vice President of Strategy for Bank Hapoalim, Management Consultant for Trigger-Foresight, Economic Analyst for Amdocs, and as a Duty Officer for the Israel Airport Authority.
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