Director of Data Engineering, Wizard
$235-260k
Conversational AI for e-commerce customer engagement
Open for applications
Conversational AI for e-commerce customer engagement
21-100 employees
Open for applications
$235-260k
21-100 employees
Company mission
Wizard's mission is to power the future of e-commerce through its full-service B2B conversational AI.
Role
Who you are
- Bachelor’s or Master’s in Computer Science, Data Science, Information Systems, or a related field
- Minimum of 10 years' experience in data engineering, with at least 4 years in a leadership role overseeing data engineering and data operations
- Proven experience in designing, implementing, and managing scalable data infrastructures and operations in a cloud environment (AWS, GCP, Azure)
- Deep understanding of data governance, data quality management, and data security practices
- Experience with big data technologies (Hadoop, Spark), data pipeline and workflow management tools (Airflow, Kafka), and modern data storage solutions
- Proficiency in SQL, Python, or Scala, and familiarity with front-end technologies (JavaScript) for data visualization
- Demonstrated leadership skills with the ability to mentor, motivate, and lead teams toward achieving strategic objectives
- Strong analytical, problem-solving, and project management skills
- Excellent communication skills, capable of effectively articulating technical concepts to non-technical stakeholders
What the job involves
- Reporting directly to the CTO, the Director of Data Engineering & Data Operations will spearhead developing, scaling, and managing our data infrastructure and operations.
- This pivotal role involves leading a team of Lead and Senior Data Engineers and Data Operations professionals, driving strategic data initiatives, ensuring data quality and accessibility, and fostering a culture of continuous improvement and innovation
- Leadership & Strategy:
- Lead the data engineering and data operations teams, setting strategic direction and driving execution of data initiatives that align with company goals
- Cultivate a culture of excellence, innovation, and accountability
- Architecture & Scalability:
- Design and implement scalable data engineering solutions to support growing data needs
- Ensure our data architecture is robust, efficient, and adaptable to new technologies and business requirements
- Data Governance & Operations:
- Oversee data governance and data operations to ensure high data quality, reliability, and compliance with data privacy regulations
- Implement best practices for data management, including data ingestion, storage, processing, and security
- Operational Excellence:
- Streamline data operations to support real-time data processing, analytics, and reporting needs
- Enhance operational workflows for data monitoring, incident management, and performance optimization
- Team Development & Mentorship:
- Mentor and manage the data engineering and operations teams, fostering professional growth and building a cohesive unit
- Recruit and retain top talent to support our ambitious data goals
- Cross-functional collaboration:
- Partner with product, engineering, AI/ML, and other departments to ensure data strategies and operations support overall business objectives
- Serve as a critical stakeholder in defining product and technology roadmaps
- Innovation & Continuous Learning:
- Stay current on emerging data technologies, methodologies, and industry trends
- Advocate for adopting new tools and technologies to enhance our data capabilities and competitive edge
Our take
Direct-to-customer marketing is invaluable for e-commerce brands trying to scale, helping to boost brand engagement and encourage repeat sales. However, providing personalized engagement on a large scale is almost impossible through traditional means, showing a demand for automated marketing solutions for large-scale customer interaction.
Wizard provides a conversational AI for e-commerce customer engagement capable of sending automated follow-up messages to customers after they have purchased an item. The tool is heavily focused on boosting product reorders through these follow-up texts, storing every customer's shipping address and payment details to facilitate sales with one-word answers from customers.
Whilst AI-driven chatbots are commonly used to answer simple questions on e-commerce websites, Wizard has taken this a step further by providing a simple way for businesses to receive new orders as a direct response to follow-up marketing texts. By allowing customers to bypass the web entirely for such reorders, the company claims it can boost conversion and repeat purchase rates, whilst simultaneously building brand engagement.
Steph
Company Specialist at Welcome to the Jungle
Insights
20% employee growth in 12 months
Company
Funding (1 round)
Oct 2021
$50m
SERIES A
Total funding: $50m
Company benefits
- Medical, dental, and vision plans
- Pick your own tech
- Company paid disability and life insurance
- Unlimited vacation time
- Paid parental leave
- Remote and hybrid flexibility based on role
- Retirement benefits
- Company-wide events and Employee-led activities
Company values
- Curiosity drives our innovation - We leave egos at the door and view new ideas as opportunities to grow
- Kindness is our competitive advantage - We foster a sense of inclusion and give people the support they need to do their best work
- Courage underlies our success - We take big bets, move fast, and charge forward – all for the goal of challenging an entire industry
Company HQ
Hudson Square, New York, NY
Articles
Leadership
Melissa Bridgeford
(CEO)Experience as Director of Guggenheim Partners from 2009 to 2014. CEO and Founder of Stylust from 2017 to 2021.
Marc Lore
(Chairman)Owner of the Minnesota Lynx and Minnesota Timberwolves. Founder, Chairman, and CEO of Wonder Group since 2021.
Diversity, Equity & Inclusion at Wizard
- Wizard is committed to building the best team and strongly believes that fair hiring practices will help us achieve our goals. We advocate for diversity, equity and inclusion because it's not only the right thing to do, but also creates a positive work culture and stronger outcomes. Wizard does not discriminate or make decisions based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability or any other protected class(es). If you have a disability please let our recruiting team know how we can make the interview process work for you.
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