Customer Engagement Manager, AppFollow
SMB Accounts
+ Employee stock option program
App review management platform
Posted today
App review management platform
21-100 employees
Posted today
+ Employee stock option program
21-100 employees
Company mission
To help businesses hear the voices of their customers - wherever they might be.
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Company mission
To help businesses hear the voices of their customers - wherever they might be.
Our take
The flood of new apps for practical, social, and recreational use has generated intense competition between companies, an enhanced focus on customer retention, and contradictorily, less time for teams to follow up on customer complaints. AppFollow is an App Review Management platform that saves money and time for companies that want to analyse and respond to comments on their product’s app store.
Implementing tools that boost organic growth and customer reach, integrate analytical processes, and monitor where app performance needs improvement, AppFollow’s clients include HubSpot and Lyft as well as more than 70,000 other leading mobile app companies. AppFollow doesn’t scrimp on its database either, leveraging 2.4 million reviews from App Store and 14 million from Google Play for their database.
The company has devised a unique and expansive treasure trove of marketing and market research tools for its clients. With a huge boom over 2020 and 2021, a time when app downloads were at their highest, AppFollow is now moving into a new stage of growth post-pandemic and must focus on customer retention at a time when app usage has been decreasing.
Freddie
Company Specialist at Welcome to the Jungle
Funding (last 2 of 6 rounds)
Oct 2020
$5.3m
SERIES A
Sep 2019
$1.2m
SEED
Total funding: $7.7m
Leadership
Pavel Vlasov
(Co-Founder & CTO)Previously Software Engineer at Ostrovok.ru and Acronis.
Eugene Kruglov
(Co-Founder & COO)Currently Angel Investor at Fathom. Previously Co-Founder and CEO at MobiGear and Head of B2C Marketing at Buongiorno.
Anatoly Sharifulin
(Co-Founder & CEO)Previously Head of Mobile Ostrovok.ru and CTO at TochkaK.