Senior Analyst of Revenue Operations, Pointclickcare

• This position requires strong judgment, advanced analytical skills, and the ability to communicate clearly with senior stakeholders
• Bachelor’s degree in finance, accounting, economics, analytics, or a related field
• 2–6 years of experience in Revenue Operations, pricing, finance, strategy, or deal support roles
• Strong financial modeling and analytical skills, including pricing, discounting, and revenue forecasting
• Ability to synthesize complex information into clear, executive-ready recommendations
• Strong written and verbal communication skills
• Advanced proficiency in Microsoft Excel and PowerPoint

Desirable

• The Deal Desk is a centralized, corporate Revenue Operations function responsible for governing non-standard, high-value commercial deals across PointClickCare
• The team partners closely with Sales, Finance, Legal, and Executive Leadership to ensure pricing, billing, and contractual decisions balance customer flexibility with disciplined financial standards
• This role operates as a senior individual contributor within the Deal Desk, supporting strategic deal reviews and serving as a trusted advisor on complex commercial structures
• The Senior Analyst plays a critical role in enabling deal velocity while maintaining consistency, transparency, and governance
• The Senior Analyst, RevOps Deal Desk supports PointClickCare’s centralized Deal Desk by leading financial analysis, deal structuring, and preparation for complex, non-standard commercial deals
• This role exists to provide rigorous, data-driven insights that inform pricing, billing, and contract decisions for high-impact opportunities
• The Senior Analyst partners closely with the Manager, RevOps Deal Desk, to evaluate risk, assess tradeoffs, and ensure deals align with established governance standards
• Lead financial and commercial analysis for non-standard and high-value deals
• Build and review complex pricing models, billing ramps, and revenue forecasts
• Assess financial impact, risk, and tradeoffs associated with discounts, term changes, and concessions, and overall deal economics
• Support developing, maintaining, and applying customer whitespace analyses and TAM/SAM estimates to evaluate deal size, growth potential, and long-term value for strategic and non-standard opportunities
• Prepare Deal Desk materials, recommendations, and executive-ready summaries, as well as reporting on key deal metrics
• Ensure deal assumptions, risks, and approvals are clearly documented
• Support weekly Deal Desk meetings by presenting analysis, answering questions, and providing recommendations
• Apply and reinforce approved pricing frameworks, discount thresholds, and contract standard
• Identify deviations from standard policy and escalate appropriately
• Partner with the Manager to ensure consistent application of governance rules across deals
• Work closely with Sales, Finance, Legal, and Product teams to evaluate deal structures and resolve issues
• Provide guidance to Sales on pricing mechanics, billing structures, and approval requirements
• Collaborate with Finance to validate revenue impact and forecasting assumptions
• Identify recurring deal patterns and contribute to improvements in pricing frameworks and Deal Desk policies
• Help document Deal Desk processes, approval criteria, and decision logic
• Support initiatives that improve deal turnaround time while maintaining control
• Support the standardization and documentation of whitespace and TAM/SAM methodologies to ensure consistent application across Deal Desk reviews and stakeholders
• Assist in developing templates, tools, and models used across the Deal Desk
• Provide guidance and informal mentorship to Deal Desk Analyst - Review analyst work for accuracy, consistency, and clarity
• Support skill development in financial modeling and deal evaluation