Principal Product Analyst, Zocdoc
$160-230k
2+ days a week in office (Soho, NY)
API connecting patients to doctors
Open for applications
API connecting patients to doctors
1001+ employees
Open for applications
$160-230k
2+ days a week in office (Soho, NY)
1001+ employees
Company mission
To give power to the patient by delivering the accessible, seamless, and simple experience patients expect and deserve.
Role
Who you are
- You are focused on impact, and have the skills to understand customers and promote growth
- You should demonstrate curiosity, data fluency, and a collaborative work ethic
- You're inspired by the opportunity to positively impact the healthcare experience of millions of patients and providers
- Have an eye for differentiating a good outcome from a great outcome
- Go beyond the symptoms of a problem to understand the root causes
- Passionate about working with, analyzing, and creating data sets
- Empathize with the customers and users of our products
- 5 to 8 years experience in a hands-on analytical role, product strategy, management consulting, business intelligence, and other similar roles
- Experience influencing decision makers across cross-functional teams using insights generated through quantitative and qualitative data
- Ability to synthesize data into actionable insights across all levels of stakeholders (business, technical, and executives)
- Strong SQL proficiency and understanding of data modeling concepts
- Familiarity with using and driving self-service adoption of data visualization tools (e.g. Looker, Tableau)
What the job involves
- We are seeking a Principal Product Analyst to join our Product Analytics team that is embedded in Zocdoc’s Product organization
- As a Principal Product Analyst, you will have a chance to shape strategy for critical product areas through data and will guide product development with relevant insights based on analysis
- You will be the subject matter expert on metrics and success measurement, experiment design, and visual storytelling via data
- Your role will be to take ownership of generating insights and recommendations to shape our product roadmap and go-to-market strategy
- You will partner closely with Product, Engineering, Design, Marketing, UX Research, Sales and Business Operations to define, prioritize and execute initiatives that drive business growth
- Creating edge-of-the-seat product and customer insights that enable Product Directors/Managers to define strategy and prioritize roadmaps
- Influencing decision makers in cross-functional teams by (re)defining key metrics of success, building data-driven narratives on growth opportunities, and sizing outcomes
- Partnering with Product, Technology, Design, and other teams to ideate, test, and launch product features; own deep-dive analysis of post-launch impact and recommendations to optimize product experience
- Maintaining a constant pulse on health of the business & product to by tracking KPIs against targets and conducting investigations of key trends and their underlying drivers
Our take
The healthcare system often runs on inefficiencies; patients call outdated directories, wait weeks for a visit to a professional and are often hit with surprise bills. Zocdoc was founded to streamline the healthcare experience by putting the patient first.
The platform allows millions of users each month to view open appointment times with doctors, book instantly online, read verified reviews, and keep up-to-date with checkups. The platform works for both in-person and virtual care – the latter of which has seen a substantial increase in demand. Zocdoc is one of the few companies tackling these problems in healthcare.
The company has solidified its position in the SaaS space, in part by forming partnerships with companies such as WellHive, a leader in digital care, to drive healthcare support for veterans. Going forward, Zocdoc will continue to invest in its platform to optimize its services for its users.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Feb 2021
$150m
GROWTH EQUITY VC
Aug 2015
$130m
SERIES D
Total funding: $374m
Company benefits
- 100% paid employee health benefit options
- Vacation and parental leave packages
- Lunch and snacks on us (in-office)
- Cell phone reimbursement
- Corporate wellness programs with Headspace and Peloton
- Employer funded 401(k) match
Company HQ
SoHo, New York, NY
Leadership
Oliver Kharra
(CEO & Co-Founder)Oliver trained as a doctor in Germany before moving into consulting where he worked for McKinsey. During his seven-year tenure at McKinsey & Co., Oliver developed and implemented new patient utilization models for the national health services of a number of governments and major hospital chains
Nick (Nikhil) Ganju
(Co-Founder)Nick has extensive experience in product development, database management and site architecture. He was responsible for building the earliest iterations of ZocDoc and directly overseeing its development for many of its first years
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