Staff Software Engineer, ResortPass

• If you’re looking for a staff-level role with real leverage, architecture, systems correctness, performance, reliability, and mentorship, this is it
• 8+ years building production backend systems (or equivalent senior-level impact and scope)
• Proven track record leading large, business-critical initiatives end-to-end (rewrites, migrations, or foundational platform improvements)
• Strong backend architecture judgment: can make tradeoffs that stick and reduce long-term complexity
• Deep experience with datastores and data modeling, and strong instincts around correctness, performance, and reliability
• Ability to influence across teams without direct authority—aligning product teams, platform teams, and stakeholders to a cohesive technical approach
• Strong operational ownership: you care about what happens after launch (instrumentation, debugging, incidents, iterative improvement)
• You actively mentor and raise the bar through standards, design reviews, and communication

Desirable

• We’re hiring a Staff Backend Engineer to be a technical anchor for ResortPass’s marketplace foundation
• Reporting directly to the Head of Engineering, you’ll be a key partner in setting the technical vision and architecture roadmap and driving the execution that makes it real
• Marketplace Consumer & Growth: enable the rewrite of our most important customer journeys (Search and Hotel Details experiences) by defining backend contracts, improving correctness and performance, and reducing friction for product iteration
• Hotels: shape the backend architecture as we integrate with multiple spa booking platforms, ensuring reliable ingestion, reconciliation, and operational tooling
• Platform: partner to build shared services and standards that accelerate delivery and improve reliability across teams
• This role will be in person at our energetic NYC headquarters
• Set backend architectural direction for core marketplace domains (e.g., pricing, availability, booking flows, partner integrations), balancing scalable long-term design with pragmatic near-term delivery
• Be the technical partner to the Head of Engineering on backend strategy: define the architecture roadmap, sequence initiatives, and drive org alignment through clear decision-making
• Lead design reviews and RFCs for major changes; ensure decisions are well-reasoned, documented, and implemented consistently across teams
• Make the existing Ruby on Rails platform scale and perform at its peak: improve throughput and latency, reduce hotspots, raise reliability, and strengthen operational readiness
• Define and enforce API contract discipline across teams to speed iteration and reduce breakage (clear ownership boundaries, versioning strategy, rollout patterns, and performance budgets)
• Build for integrations at scale with external spa booking platforms: robust sync workflows, reconciliation, retries, monitoring, and recovery
• Raise engineering standards through code review, mentorship, and setting a quality bar around correctness, testing, and observability
• Within 6–12 months, you will have:
• Helped establish a clear backend architecture roadmap and drove execution on the highest-leverage milestones
• Enabled faster iteration on key customer journeys through stronger backend contracts, clearer domain ownership, and reduced cross-team friction
• Improved system performance and reliability on critical flows (measurable reductions in incidents and improved latency/throughput)
• Built a scalable integration foundation for spa booking platforms with robust sync + operational tooling
• Raised the engineering bar through mentorship, design reviews, and reusable backend patterns