Accounts Receivable Specialist, Muck Rack
Base salary: $30-$33/hour; + Quarterly bonus plan; + Equity
Public Relations software
Be an early applicant
Public Relations software
201-500 employees
Be an early applicant
Base salary: $30-$33/hour; + Quarterly bonus plan; + Equity
201-500 employees
Company mission
To transform the way companies engage with the media.
Role
Who you are
- 2 years experience with customer collections
- Minimum 1 year of experience with a Revenue Recognition billing platform (Maxio strongly preferred; Chargebee or similar software also acceptable)
- Experience with SalesForce CRM
- Experience with customer vendor portal (Coupa, Tungsten, Ariba etc)
- Strong communication skills with both internal and external stakeholders
- Understanding of basic accounting principles and financial processes
- Excellent attention to detail
- Strong analytical and problem-solving skills
- Effective communication and interpersonal skills
- Ability to work independently and remotely
- Commitment to meeting deadlines and achieving targets
- Prioritizing and managing multiple responsibilities
What the job involves
- We’re looking for a self-driven and detail-oriented Accounts Receivable Specialist to join our team and help ensure smooth, accurate billing and collections processes
- In this role, you’ll work closely with our Accounting Manager to cross-functionally resolve billing issues and handle invoicing, manage customer inquiries, maintain accurate records, and support the month-end close process
- Transaction processing and invoices billing through our billing platform
- Following up on past due invoices for payment, resolving disputes
- Manage AR email inbox to follow up for customer payments/customer inquiries
- Manage requests from internal team (CSM/AE) for billing updates/customer information
- Research and resolve invoice discrepancies and issues
- Provide support for month end close process
- Collaborate with the team and assist with all Account Receivable functions
- How success will be measured in this role:
- Timely and accurate processing of transactions and invoices
- Efficient follow-up on outstanding invoices to ensure prompt resolution
- Support for smooth month-end close, meeting deadlines with reliable data
- Proactive in identifying and resolving discrepancies with strong attention to detail
Application process
- Below you'll find an outline of the interview plan for this role. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision
- 30 min interview with a member of our Talent Team
- A 1 hour zoom interview with the hiring manager
- Skills assessment (2 hours max)
- Peer interviews with several team members
- Final call(s) with executive team member(s)
Our take
Muck Rack was founded in 2009 as a platform for businesses to connect with journalists. As of 2022, tens of thousands of journalists have profiles on Muck Rack that are available for businesses such as Google, Pfizer, and Duolingo to browse and employ writers from.
The nature of journalism has evolved since Muck Rack’s founding, with social media and digital outlets taking demand away from printed publications. As the landscape changes, Muck Rack has expanded their services to include a Public Relations Management platform.
It’s moves like this, as well as their shift into being a “distributed” business (hybrid or remote) that has ignited a renewed confidence in Muck Rack from investors. Though the company has been bootstrapped since its founding, Muck Rack received its first outside funding to the sum of $180 million in 2022, exemplifying how important investors deem their platform to be.
With its substantial funding, the future is bright for Muck Rack, though they will have to think carefully about how to advance the platform. Digital content can go viral in a matter of hours, and the creators are not always journalists.
Steph
Company Specialist at Welcome to the Jungle
Insights
31% employee growth in 12 months
Company
Company benefits
- Fully distributed - Much Rack are committed to a permanent, fully remote environment, core to the way they do business.
- Geo-neutral compensation - Much Rack believe in equitable pay regardless of where you live.
- Time off - 4+ weeks off-the-grid vacation, sick and mental health days, and company holidays.
- Insurance - Health, vision, and dental coverage paid at 100% for individuals
- Retirement planning - MUck Rack contribute 3% of your annual salary to your 401k automatically.
- Paid parental leave - 8 weeks fully paid bonding for all parents + up to 8 weeks fully paid recovery from childbirth.
- Full WFH set up - Including monthly phone/internet reimbursement and coworking stipend.
- Learning & development - Take advantage of unlimited access to learning platforms and regular training opportunities.
- No meeting Fridays - Take control of your calendar, and make time for reflection and deep-focus tasks
Company HQ
Brickell, Miami, FL
Leadership
Gregory Galant
(CEO)Currently CEO & Co-Founder of the Shorty Awards for social media. Previously CEO of RadioTail and Chairman of Halenet.
Lee Semel
(CTO)Currently Co-Founder and Producer at the Shorty Awards. Previously Founder and CTO of Innofinity.
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