Director of Product Management, ServiceNow

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
• 15+ years of experience in enterprise software product management or platform strategy
• Strong understanding of hyperscaler cloud platforms and enterprise SaaS architectures
• Experience driving complex initiatives across multiple product teams without direct engineering ownership
• Exceptional communication skills and strong executive presence
• Proven ability to influence product strategy and roadmaps across large organizations
• Strong operational discipline with the ability to manage multiple concurrent initiatives

Desirable

• At ServiceNow, our technology makes the world work for everyone, and our people make it possible
• We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities
• A critical part of our platform strategy is deep collaboration across the cloud ecosystem, including strategic co-innovation with Google across GCP infrastructure, enterprise AI platforms, data services, security platforms, and Google workspace productivity ecosystems
• ServiceNow is seeking a seasoned product leader to drive product strategy and execution for our Google ecosystem partnerships
• This role serves as the single-threaded product leader responsible for defining and driving ServiceNow’s end-to-end product strategy with Google Cloud and supporting our GTM teams to help customers adopt our joint solutions
• ServiceNow integrates with Google Cloud technologies across multiple layers of the enterprise technology stack - AI + Data + Workflows + Security
• Important: This role is not a traditional alliance or partner management position
• It is a product leadership role focused on defining joint product strategy, presenting to executives on both sides, influencing product roadmaps across organizations, and driving adoption of joint product capabilities
• Define Joint Product Strategy:
• Develop and drive the end-to-end product strategy between ServiceNow and Google Cloud across AI + Data + Workflows + Security
• Identify strategic co-innovation opportunities across our stacks
• Build and maintain the “better together” product narrative that clearly articulates joint value for customers
• Drive Cross-Portfolio Product Integrations:
• Coordinate with multiple ServiceNow product teams to prioritize and deliver integrations with Google Cloud services
• Coordinate with program management team to track integrations across their full lifecycle—from concept and roadmap alignment through launch and enterprise deployment
• Ensure integrations deliver meaningful product differentiation and measurable customer value
• Enable Customer Adoption:
• Partner with product teams, product marketing and field teams to ensure integrations are supported with strong sales enablement and deployment guidance
• Monitor customer adoption and production usage of integrations and drive improvements where necessary
• Build Product Relationships Across Organizations:
• Establish strong working relationships with Google Cloud product leaders. Connect domain leaders across both organizations to drive strategic collaboration
• Facilitate alignment between ServiceNow and Google Cloud product teams to coordinate roadmaps and accelerate innovation
• Provide Executive Visibility:
• Maintain a clear view of ServiceNow’s product strategy with Google Cloud across the full technology stack
• Provide senior leadership with visibility into co-innovation initiatives, roadmap alignment, and ecosystem opportunities
• At company conferences; drive customer discussions, present demos and evangelize ‘Better Together’ story
• Key Success Metrics for this role:
• Success in this role will be measured by:
• Delivery of strategic co-innovation initiatives with Google Cloud
• Adoption of joint integrations by enterprise customers
• Acceleration of roadmap alignment between ServiceNow and Google Cloud product teams
• Strength and clarity of the end-to-end “better together” product story