Revenue Operations & Commissions Analyst, commercetools

• You are an ideal candidate if you think two steps ahead, are a true team player, and can work under pressure without losing sight of detail and business guidelines
• Bachelor’s degree in Business, Finance, Data Analytics, or a related field
• Experience in Commissions, sales operations, data analytics, or a similar analytical role
• Proficiency in CRM software (e.g., Salesforce) and data analysis tools (e.g., Excel/Google Sheets)
• Experience using Commissions software (eg. Xactly, Captivate, SPIFF) and AI functionality in these tools
• Strong analytical and problem-solving skills, with attention to detail and the ability to interpret complex data into actionable insights
• Excellent communication skills and ability to work efficiently with cross functional teams in a fast paced, high growth environment
• Curiosity and openness to adopting new AI-driven approaches to improve workflows and drive deeper analytical insights

Desirable

• We’re looking for a detail-oriented and data-driven Revenue Operations & Commissions Analyst, reporting to the VP of Revenue Operations, you will support the global GTM organization
• Key responsibilities include leading the commission process, driving AI-enabled RevOps transformation, and supporting training initiatives
• Your mission is to connect people, processes, and data — leveraging AI tools and insights to streamline workflows, improve decision-making, and accelerate revenue growth
• You will work cross functionally with Sales, Finance, HR to ensure accurate and timely compensation calculations and statements
• Own and manage all commission calculations & inquiries. Calculating and auditing commissions monthly to ensure accuracy and compliance
• Support designing, modeling, implementing and maintaining variable compensation plans in partnership with finance and HR teams
• Optimize commission technology by embedding AI-driven error detection, predictive accrual models, and scenario simulations to reduce gaps and improve scalability
• Streamline processes and timelines in line with strategy and cross-functional teams
• Partner with Finance to use machine learning forecasting models to anticipate commission expense trends and validate payouts
• Become an expert user across the GTM tech stack and champion AI-powered features (e.g., predictive analytics around opportunity scoring, natural language query dashboards, Gemini AI Agents)
• Develop and own the RevOps training agenda covering tools, processes, and AI literacy — ensuring GTM teams adopt automation and insights effectively
• Create AI-enabled playbooks to guide AEs, FLMs, and BDRs in areas such as pipeline hygiene, opportunity qualification, and forecast accuracy
• Embed AI into the day-to-day of GTM and RevOps, such as:
• Pipeline health monitoring with anomaly detection
• Churn prediction models for Customer Success
• Deal scoring and prioritization using predictive analytics
• Territory optimization between account assignments and REP location
• Automated dashboarding for real-time performance insights and forecast accuracy
• Provide assistance to internal stakeholders during rollout of initiatives and strategic projects, especially AI-driven pilots and process redesigns
• Support GTM stakeholders with day-to-day inquiries, including AI-assisted data exploration and reporting