Senior Software Engineer, Pryon

Connectors Team

$175-200k

AWS

Docker

Kubernetes

TypeScript

GCP

Python

GraphQL

Terraform

Salesforce

Azure

Confluence

REST API

ServiceNow

Google Workspace

Senior and Expert level

Boston

Chicago

New York

San Francisco Bay Area

More information about location

AI-enhanced enterprise knowledge management

Job no longer available

AI-enhanced enterprise knowledge management

101-200 employees

B2BArtificial IntelligenceEnterpriseAnalyticsMachine Learning

Job no longer available

$175-200k

AWS

Docker

Kubernetes

TypeScript

GCP

Python

GraphQL

Terraform

Salesforce

Azure

Confluence

REST API

ServiceNow

Google Workspace

Senior and Expert level

Boston

Chicago

New York

San Francisco Bay Area

More information about location

101-200 employees

B2BArtificial IntelligenceEnterpriseAnalyticsMachine Learning

Company mission

To help enterprises close knowledge gaps, improve employee productivity, and enhance customer experiences.

Job

Company

Role

Who you are

Is self-driven and comfortable operating with autonomy inside a structured team
Wants to shape the architecture, not just implement stories
Cares about craft — clean APIs, thoughtful error handling, systems that don’t page you at 2 AM
Is motivated by the mission: giving enterprises an AI platform that actually understands their data, across all their systems
Sees remote work as a feature, not a compromise, and communicates accordingly
5+ years of software engineering experience, with significant time spent on integration, data pipeline, or platform engineering problems
Strong proficiency in TypeScript; working knowledge of Python and/or Go is a plus
Deep experience with API design and protocols: gRPC, REST, GraphQL, webhooks
Hands-on work with enterprise SaaS APIs (any combination of SharePoint, Confluence, ServiceNow, Salesforce, Google Workspace, Box, or similar)
Understanding of event-driven architectures and message-based systems
Experience with Kubernetes, Docker, Terraform, and Helm
Familiarity with relational and NoSQL databases
Comfort working across cloud providers (AWS, Azure, GCP)

What the job involves

Design and build production connectors to enterprise systems, handling authentication, sync, pagination, error recovery, and data normalization
Contribute to the evolution of our unified API gateway layer that abstracts source complexity from the rest of the platform
Build and extend systems that enrich content with metadata, permissions, and structural context for downstream consumption
Architect for resilience: design retry strategies, circuit breakers, and graceful degradation for third-party API dependencies
Work with event-driven patterns to enable real-time and incremental synchronization
Collaborate directly with the Ingestion and Retrieval teams to ensure clean handoffs across the pipeline
Take grounded ownership of components — this team needs engineers who see a problem, pick it up, and drive it to resolution
The Connectors team is responsible for bridging Pryon’s platform to the outside world. We build and maintain a growing library of connectors to enterprise systems of record — unified behind a centralized API gateway that provides a consistent interface regardless of the source system’s quirks
Behind that gateway, each connector handles the realities of its source: OAuth flows, pagination strategies, rate limiting, webhook subscriptions, incremental sync, and content extraction — all while maintaining resilience at scale. We also enrich retrieved content with source-specific metadata, permissions, and structural context
This is not glue code. This is distributed systems engineering applied to one of the hardest integration problems in enterprise software: making dozens of wildly different platforms behave as if they were one

Our take

Theknowledge gap continues to drain time, money and momentum from organisations of all sizes. Pryon tackles this head-on by turning complex enterprise content into interactive knowledge experiences, delivering fast, accurate answers for internal IT teams, customer contact centres and AI-powered chatbots alike.

Founded by the original inventors of the natural language processing technology behind Amazon's Alexa, Pryon brings rae technical credibility to the enterprise AI space. This pedigree boasts a platform designed not just to sound intelligent, but to truly understand and surface the right information when it matters most.

That momentum is reflected in Pryon's recent progress too. As the company has raised some significant funding, earned recognition from the KMWorld AI50 for Knowledge Management, and was named "AI Data Management Solution of the Year" for its pioneering enterprise AI memory layer technology. Alongside this, Pryon has rolled out major platform updates that significantly reduce model training times while improving accuracy, further strengthening its position as a standout player in enterprise AI.

Kirsty

Company Specialist at Welcome to the Jungle

Company

Company HQ

East Raleigh, Raleigh, NC

Leadership

Chris Mahl

(CEO, COO & President)

Previously, Chris was an Executive VP & Chief Revenue Officer at Opentrons labworks. He is also the co-author of Botkeeper for Dummies.

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