Senior Social Media Manager, Moveworks
$129-176k
+ Equity
2 days a week in office (Mountain View, CA)
Enterprise-built conversational AI platform
Open for applications
Enterprise-built conversational AI platform
501-1000 employees
Open for applications
$129-176k
+ Equity
2 days a week in office (Mountain View, CA)
501-1000 employees
Company mission
To make getting instant help at work effortless for employees.
Role
Who you are
- Experience in digital / social marketing as well as experience in B2B marketing
- Excellent storytelling and writing skills, with a track record of distilling complicated concepts into compelling content
- An expert user of LinkedIn and a deep, evolving understanding of other platforms, including advanced / paid features
- A deep knowledge of how social media algorithms work and how they change over time
- A pulse on the latest social trends and innovations to drive consistent engagement
- A proven ability to gain followers and build a positive reputation for a corporate account
- Experience collaborating with thought leaders on social media
- A passion for using data to inform strategic decisions, including performance tracking and behavioral analytics
- Capable of leading and prioritizing multiple projects in a fast-paced environment
- Ability to think about social media strategically and develop strategic plans
- Insatiable curiosity, a strong work ethic, and a growth mindset
- A willingness and excitement to work out of an office. This is not an arbitrary rules based requirement. We believe being in our headquarters with access to the executive team as well as others will help you rapidly understand the product, message and vibe of the company
What the job involves
- As the Senior Social Media Manager at Moveworks, you’ll significantly increase our presence and visibility on LinkedIn and help drive engagement
- You’ll quickly learn our story, products, technology, market, and culture, to then develop a voice for our social media presence
- This voice should be loud enough to bring consistency, fun enough to attract an audience, but still be appropriate for the enterprise companies we serve
- This position will work closely with the executive team and the marketing team
- You’ll be a listener. Listening to company meetings, founders, marketing teams, product teams, customers Success, events, PR/AR, sales, and more
- After listening you’ll develop themes and figure creative ways to post on an ongoing basis while remaining fresh and interesting
- And, given the fast-moving nature of a startup environment, you will be agile in your approach, and adaptable to the changing landscape
- You’ll do much of the writing and develop graphics concepts for you or design to execute
- As part of this you will help develop a calendar and cadence (multiple posts a day)
- You’ll help senior employees understand how to write in the voice you create as well as ensure corporate posts written by others are not too far afield
- What enterprise technology company has a LinkedIn presence that you admire?
- What post on our LinkedIn channel gets you interested enough to follow us? Which bores you enough to unsubscribe?
- Which social media 'rules' should be followed without exception? And which ones are worth questioning, bending, or even breaking. (We’re opinionated but you should be also — even if we don’t always agree.)
Our take
Moveworks provides IT service and helpdesk support through an AI-driven chatbot. Its system utilizes information about an employee, such as their role and seniority level, to deliver the correct information or carry out processes. Moveworks claims to solve 30% of IT support tickets within weeks of implementation.
In 2024, Moveworks opened a data center in Australia and its service has seen strong uptake from large enterprise-level companies, where IT teams deal with hundreds of requests at a time, helping to minimize backlog and gain back employee time. As more and more workers move from office to home or hybrid, IT support requests have boomed, opening up the opportunity for Moveworks to expand its client pool and provide solutions to help with this change.
Competitors such as Electric offer similar automated IT support services, but Moveworks has invested heavily into creating an AI system that is conversational and easy to use. Automated solutions with machine learning capabilities can also identify cost-saving opportunities. When unused software licenses are estimated to cost companies billions of dollars a year, there is money to be made by identifying and removing these avoidable costs through AI.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Jun 2021
$200m
SERIES C
Nov 2019
$75m
SERIES B
Total funding: $305m
Company benefits
- Fully paid medical, dental, and vision coverage with no premiums
- Fully paid short-term disability, long-term disability, and life insurance
- Free daily meals
- Unlimited PTO
- Unlimited paid sick days
- 16 weeks of 100% paid parental leave
- Medical, family care, and military leave
- Competitive salary — we’re one of the best-paying companies in the Bay Area
- 401(k) with matching
- Equity and stock options
- Commuter and parking benefits
Company HQ
Mountain View, CA
Articles
Leadership
Bhavin Shah
(CEO)After an MA at Stanford, Bhavin worked as a Director at LeapFrog Enterprises before co-founding Gazillion after 5 years in 2005. They left their CEO role at Refresh to co-found Moveworks in June 2016.
Vaibhav Nivargi
(CTO)Vaibhav started their career as a Stanford University Research Scientist before working for Aster Data as a Software Engineer. Having started ClearStory Data in 2011, they co-founded Moveworks in 2016.
Varun Singh
(President)Varun worked for half a decade as SVP of Product at Sefaira before spending 2 years as Lead Product Manager at Facebook. They left in 2016 to co-found Moveworks.
Jiang Chen
(CTO of AI)Jiang took a PhD at Yale in Computer Science before working as a Columbia Research Scientist and spending 7 years at Yahoo! and Google. After a year at Airbnb, they co-founded Moveworks.
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