IT Manager, Ghost
$85-100k
Inventory distribution optimization
Posted today
Inventory distribution optimization
201-500 employees
Posted today
$85-100k
201-500 employees
Company mission
To transform how inventory is bought and sold.
Role
Who you are
- Bachelor’s degree in Computer Science, Information Technology, or a related field preferred
- 5+ years of experience in IT support, systems administration, or network engineering, including hands-on ownership of day-to-day IT operations
- Proven experience managing IT budgets, software costs, and vendor contracts
- Expertise in Windows and Mac environments, Google Workspace, Active Directory, Group Policy, and Office 365 administration
- Strong knowledge of networking (TCP/IP, DNS, DHCP, VLANs, VPNs, firewalls)
- Hands-on experience with cloud platforms such as AWS, Azure, or Google Cloud
- Experience with ITSM tools (e.g., ServiceNow, Jira, or Zendesk)
- Experience negotiating vendor contracts and managing third-party IT service providers
- Certifications such as CCNA, MCSE, AWS Certified SysOps Administrator, or CompTIA Security+ are a plus
- Familiarity with scripting languages (e.g., PowerShell, Python) is a plus
- Strong project management, communication, and organizational skills, with the ability to manage multiple initiatives and priorities simultaneously
- Ability to operate independently, set priorities, and drive projects to completion with minimal oversight
- Strong attention to detail and a customer-focused mindset
What the job involves
- We are seeking an IT Manager to own our IT operations, systems administration, and help shape how our IT function scales as Ghost grows. This role combines hands-on technical ownership with day-to-day troubleshooting, infrastructure planning, vendor management, and security best practices
- The ideal candidate brings strong experience in systems administration, network administration, IT security, and vendor/budget management, and is comfortable working as a hands-on owner of Ghost’s technology environment. This role will work onsite in our office in Los Angeles (mid-city)
- Own IT operations, providing hands-on support for desktop, laptop, and mobile devices, and building scalable processes for hardware, software, and network-related issues
- Diagnose and resolve IT problems across workstations, servers, and cloud-based applications, identifying root causes and implementing fixes that reduce recurring issues
- Serve as the primary administrator for all of Ghost’s internal systems, platforms, and tools, including Windows and macOS environments, Google Workspace, and other cloud services
- Manage and continuously improve our network infrastructure, including firewalls, VPNs, switches, and routers, to ensure secure, reliable, and scalable connectivity as the company grows
- Oversee software deployment, patch management, and remote desktop services
- Manage vendor and third-party provider relationships, including contract negotiations and procurement, to ensure reliable and cost-effective IT services
- Manage software costs: own the budgeting, tracking, and forecasting of software and IT spend, and negotiate renewals and contracts to control costs
- Evaluate Ghost’s current tech stack and make recommendations to reduce overall spend, continuing to manage and optimize vendor spend over time
- Maintain and strengthen our IT security practices, including endpoint protection, data encryption, and access control
- Lead IT projects from planning through execution, including system upgrades, cloud migrations, and cybersecurity initiatives
- Develop, own, and enforce IT policies, documentation, and standard operating procedures (SOPs) company-wide
Our take
Excess inventory is one of the biggest pain points for modern retailers. Ghost solves this problem by making it easier for retailers to buy and sell excess inventory discreetly and sustainably.
With retailers wasting around $500 billion a year on excess inventory, demand for solutions like Ghost's is sky-high. The company has also made good on this demand, emerging from stealth mode in 2022 and about $66 million in funding to date. Ghost, which functions in much the same way as eBay, has benefited hugely from its founder's prior experience in the apparel industry.
Ghost's clear focus on sustainability and discretion has broad market appeal, especially for large-scale retailers looking to reduce waste and improve their public image. If Ghost can continue to attract such clients, it could scale at an impressive pace in the coming years.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 4 rounds)
Oct 2024
$40m
SERIES C
Jul 2023
$30m
SERIES B
Total funding: $88m
Company HQ
Beverly Grove, Los Angeles, CA
Leadership
Josh Kaplan
(Co-Founder & Co-CEO)Previously worked as Senior Director of UEG Ventures, and was VP of Digital at Buck Mason.
Dee Murthy
(Co-Founder)They are also the Co-Founder of Young & Reckless and Five Four Group.
Salary benchmarks
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