Business Operations Associate, Harmonic

• Bachelor's degree in a quantitative or business-related field (e.g. economics, finance, engineering, computer science)
• 2+ years of experience in high-performance environments such as consulting, investment banking, or operations at a fast-paced, early stage company
• Proficiency in Python and SQL to independently write scripts to query and analyze data to answer key business questions, automate reporting, and extract operational insights
• Exceptional attention to detail and organizational skills
• Proven ability to own projects from start to finish, especially under tight timelines
• Proven track record of analytical and problem-solving capabilities
• Effective communication and collaboration skills

Desirable

• We are seeking a proactive, execution focused Business Operations Associate to build the operational engine of our company. In this role, you’ll play a central role in proactively identifying inefficiencies and opportunities, then design and implement the systems and processes that enable us to scale efficiently and smoothly
• Spearhead strategic initiatives to enhance operational and financial efficiency, from diagnosing bottlenecks to executing targeted solutions
• Develop and own the financial reporting cadence, build robust processes to track key performance indicators (KPIs), and manage core business operations
• Partner closely with Engineering, Product, Data, and Sales to streamline critical cross-functional workflows, and implement a system for tracking customer usage to inform strategic decisions
• Build the operational backbone for our marketing and PR function. You will own our marketing technology stack, create systems to measure campaign performance, and streamline the logistics for key initiatives events and announcements
• Manage vendor relationships and office operations