Payments and Settlements Executive, Flagstone
Opportunity to participate in Employee share scheme
1-2 days a week in office
Cash deposit marketplace
Job no longer available
Cash deposit marketplace
201-500 employees
Job no longer available
Opportunity to participate in Employee share scheme
1-2 days a week in office
201-500 employees
Company mission
To help every saver manage, protect, and grow their cash.
Role
Who you are
- You’re enthusiastic and demonstrate a technical mindset with a keen interest in finance. You’ll ideally have two years financial services and payments experience, and you are excited to forge a new way to save
- A self-starter mindset and an ability to drive and adapt to change
- Financial services operations and payments experience, ideally within a FinTech or high growth/start up environment
- An inquisitive mind-set that will question the “what, why and how we can improve”
- An interest in macro-economics and the financial service industry
- Analytical approaches with strong attention to detail
- A delivery focus with persistence to achieve results through completion, taking responsibility for your own actions
- Great communication skills and the ability to build strong relationships across all levels
- A desire to join a team of like-minded people who strive to support each other, and give back to the community
- Ability to use Word and Excel with confidence and to an intermediary level
What the job involves
- The Transactions Operations team has a wide range of responsibilities including Instructions and Payments, Credits and Reconciliations. The team manage all movements of funds between Flagstone, our clients and our Partner Banks, ensuring we keep within Anti-Money Laundering guidelines and adhere to our safeguarding policy at all times
- This role is part of the Payments and Settlements team, and you will support the Team Lead in various tasks as well as hold key responsibilities in ensuring the department goals and objectives are met. Your days are guaranteed to be varied, and we always encourage you to think about how to improve our service and will welcome your ideas
- Executing accurate and timely Payments and Settlements processes in line with SLAs and KPIs
- Ensuring client transactions are accurately identified and appropriately allocated
- Ensuring payment processing and queries are dealt with in a professional and timely fashion
- Contacting our clients and partner banks to resolve queries
- Supporting and collaborating with key stakeholders day to day
- Ensuring all work is completed to a high standard prior to authorisation
- Pro-actively contributing ideas to optimise process efficiency across the PSR team and be part of our constant progression to excellence
- Contributing to an environment of high engagement and high performance
- Providing regular reporting to senior management as required
- Adhering to SLA and KPI’s in relation to PSR and escalated where required to the Team Lead
- Taking ownership of your personal development
- Acting as a role model for Flagstone’s culture and behaviours
Salary benchmarks
Our take
Cash deposit marketplaces handle savings on behalf of their clients. Instead of large lump sums floundering in low savings accounts, they help clients deposit these funds in or across the best interest-bearing deposit accounts, with the potential to make significant passive income.
There’s a growing appetite for them, and over the past decade Flagstone has quietly emerged as the UK market leader. Flagstone services individuals, charities, and businesses looking to spread their savings across any of 47 different UK banks, including institutions like Coutts and newer players like Revolut.
In the last 3 years, the company has ramped up its competitive edge, too. In 2021, Flagstone dropped its minimum required personal deposit from £250k to £50k to fall in line with high-end competitor Insignis Cash Solutions. Plus, in 2022, it began selling its product internationally.
The international market may prove trickier for Flagstone to crack - UK competitor Raisin has a strong pan-European market presence and already commands high levels of funding. Furthermore, it has a lower minimum required deposit than Flagstone. Nevertheless, there’s space for Flagstone to carve out its own niche if it focuses on organisations and wealthier clientele.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
68% employee growth in 12 months
Company
Employee endorsements
Opportunities to learn
"The day to day work itself offers plenty of opportunities to learn, but on top of that, Flagstone has a really positive culture of personal..."
Funding (last 2 of 4 rounds)
Mar 2024
$135.4m
GROWTH EQUITY VC
Mar 2022
$3.3m
LATE VC
Total funding: $167.5m
Company benefits
- £1,000 annual budget for your individual learning and development - ‘Forging a new way’ is at our core. So, we’ll give you £1k per calendar year to spend on training courses, qualifications or conferences.
- 25 days holiday
- Additional 3 days community and charity leave each year - We encourage you to donate your time, skills and expertise to a community project or charity by giving you up to three additional Giving Back days off per calendar year.
- Income protection - If you're unable to work, 75% of your salary will be covered to support you through these tough times.
- Life insurance (4x annual salary) - 4x salary offered for peace of mind for you and your loved ones, that they'll be looked after should the unthinkable happen.
- Matched pension contribution - We’ll help you invest in your future by matching your contribution up to 5% of your salary.
- Private healthcare - A market-leading level of cover for you and your family, including dental, optical care and gym discounts.
- Gym discount
- Dental/Optical care
- Season ticket loan - To make that morning commute a little less painful!
- Remote working kit - £200 to spend on making your home office comfortable.
- Electric Car Scheme - Drive towards a more sustainable future, and benefit from 30-60% savings on electric vehicles while you do it.
Company values
- Forge a new way
- Surpass expectations
- Community counts
Company HQ
London, UK
Articles
Leadership
Andrew Thatcher
(CEO)Previously executive director at Citi, before serving as head of marketing at GLG Partners, and then executive director of Man. Afterwards moved into an MD role at Banque Havilland S.A.
Simon Merchant
(CEO)Was a senior partner at Fidelity Capital Partners Limited alongside co-founding and serving as CEO at Jacana Partners, and then co-founding New Street Capital.
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