Senior Sales Operations Specialist, Aidence
$90-110k
More information about location
AI-powered clinical applications for the lung cancer pathway
Be an early applicant
AI-powered clinical applications for the lung cancer pathway
21-100 employees
Be an early applicant
$90-110k
More information about location
21-100 employees
Company mission
To provide AI that empowers healthcare and pharmaceutical professionals to deliver faster, more precise diagnostics and treatments.
Role
Who you are
- This position requires a highly organized, analytical, and resourceful individual who thrives in a fast-paced environment and can navigate complex workflows with precision and insight
- 3+ years of experience in sales operations, CRM administration, or commercial support roles
- Proficiency in Salesforce, with experience in reporting, data management, and user support
- Strong analytical and problem-solving skills, with a keen eye for detail and data accuracy
- Excellent communication and coordination abilities across cross-functional teams
- Proficiency with MS Excel and ability to learn other supporting software tools as needed
- Familiarity with marketing automation platforms (e.g., Marketo) and ERP systems is a plus
What the job involves
- The Senior Sales Operations Specialist plays a central role in driving operational excellence across the commercial organization
- As a key connector between Sales Operations, Sales, Finance, Marketing, and Customer Success, this role demands strong coordination skills and critical thinking to ensure data integrity, streamline processes, and support strategic initiatives
- The specialist will support the Sales Team primarily through Salesforce, synthesizing data across systems and enabling the team with the tools and insights they need to succeed
- Coordinate the full contract lifecycle, ensuring accurate Salesforce documentation, seamless handoffs to Services and Finance, and timely updates across related objects (Assets, Contracts, Opportunities)
- Apply critical thinking to identify data inconsistencies, troubleshoot issues, and implement solutions that improve forecasting and revenue tracking
- Maintain and optimize Sales Operations workflows, including Salesforce data updates, reporting, and cross-functional team support for pipeline visibility, renewal tracking, and customer engagement
- Act as the primary point of contact for sales operations support, triaging and tracking requests and resolving or escalating issues with speed and accuracy
- Collaborate with Finance, Services and Sales to uphold data integrity and ensure alignment on booking forecasts and revenue conversion
- Integrate data from multiple platforms (Salesforce, Marketo, Excel) to produce reliable insights and eliminate duplication
- Support lead generation efforts by managing Salesforce campaign data, tracking performance, and ensuring smooth integration between sales and marketing systems
- Deliver Salesforce training and documentation to empower the sales team and promote best practices in data hygiene and task management
- Manage supplier and partner portals (e.g., GE, AWS), ensuring accurate data flow and operational alignment
- Communicates, cooperates, and consistently functions professionally and harmoniously with all levels of supervision, co-workers, patients, visitors, and vendors
- Demonstrates initiative, personal awareness, professionalism and integrity, and exercises confidentiality in all areas of performance
- Follows all local, state and federal laws concerning employment to include but not limited to: I-9, Harassment, EEOC, Civil rights and ADA
- Follows OSHA regulations, RadNet and site protocols, policies and procedures
- Follows HIPAA, compliance, privacy, safety and confidentiality standards at all times
- Practices universal safety precautions
- Promotes good public relations on the phone and in person
- Adapts and is willing to learn new tasks, methods, and systems
- Reports to work regularly as scheduled; consistently punctual with respect to working hours, meal and rest breaks, and maintains satisfactory personal attendance in accordance with RadNet guidelines
- Consistently adheres to the time management policies and procedures
- Completes job responsibilities in a quality and timely manner
Our take
The medical technology market is expected to continue its growth due to innovative technological developments, the increasing pace of population ageing, chronic diseases, and trust in medical devices. And advancements in AI and robotic solutions, cloud-based software and healthcare apps, are likely to boost industry growth in the future.
Radiologists agree that AI is necessary to compensate for the increase in medical images they need to assess. Without AI, the demand for scans would outgrow the human ability to review them timely and accurately. Aidence provides an AI solution for lung nodule detection and management, which helps improve lung cancer prognosis by detecting, measuring, classifying and tracking the growth of pulmonary nodules on patients' chest CT scans.
Aidence was acquired by US radiology firm RadNet in 2022. Its future goals include expanding its products to detect larger masses on chest CTs and using the data collected from scans to provide further insights into the effectiveness of lung cancer treatments.
Steph
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 3 rounds)
Mar 2020
$2.3m
GRANT
Feb 2019
$11.8m
SERIES A
Total funding: $16.8m
Company HQ
De Weteringschans, Amsterdam, Netherlands
Salary benchmarks
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