SMB Growth Manager, Qualia
3+ days a week in office
Digital real estate closing platform and settlement software
Open for applications
Digital real estate closing platform and settlement software
501-1000 employees
Open for applications
3+ days a week in office
501-1000 employees
Company mission
To create a secure, seamless home buying experience for all.
Role
Who you are
- 1-3 years experience in a sales, renewals, or customer success role is required
- Strong track record of sales accomplishments leading commercial negotiations in a quota-carrying role
- Experience with cloud-based/SaaS business process solution offerings
- Proven expertise working with decision-makers and key stakeholders in client environments
- History of working with customers using a consultative approach and ideally managing a book of business including renewals
- Understanding of legal terms in SaaS contracts
- Ability to effectively negotiate in challenging and collaborative sales engagements
- Ability to excel in a high-energy, results driven sales culture
- Team player who will work within the company to continue improving organization processes
- Excellent communication and listening skills
- Preferred: experience managing full customer life cycles including commercial conversations
- Preferred: intermediate / advanced Excel skills and experience using Salesforce
What the job involves
- We seek a Growth Manager to join our team as we continue to serve as a key partner in developing the expansion and retention strategies for the SMB companies in our current install base
- You will have the opportunity to work closely with various teams throughout the company and develop partnerships with important players in the real estate space
- Qualia will be a key participant in enabling the next generation of real estate companies to thrive
- You will be responsible for identifying growth opportunities, renewing annual contracts, driving revenue growth for our largest accounts, and adoption of Qualia’s suite of digital real estate products
- Drive revenue growth by managing the entire renewal process and identifying upsell opportunities within existing customer accounts
- Achieve monthly revenue targets for renewals and upsell / cross-sell
- Proactively identify at-risk accounts and implement strategies to mitigate churn, including providing tailored product solutions and offering exceptional customer support
- Work on highly visible projects that will require you to collaborate (both internally and externally) with multiple teams to execute successfully
- Understand Qualia’s suite of digital real estate products and leverage that knowledge to benefit our customers
- Prepare go-to-market strategies for SMB Accounts
- Develop & execute continuous, client-based communications to monitor success, adoption, and satisfaction of Qualia’s products and services
- Align with both internal and external product teams to implement Qualia’s products
- Based in Austin with ability to work in office a minimum of three days per week is required
Our take
For real estate agents, closing on a property involves a complex set of multiple transactions and endless paperwork, which can risk confusing and frustrating the buyer. The real estate industry has been slow to innovate and leverage technology to create a more streamlined experience, compared to industries such as retail.
Qualia is the first end-to-end online real estate closing platform. Its suite of products brings together homebuyers and sellers, lenders, title & escrow agents, and real estate agents onto one secure, remote platform. Since launching in 2015, over half a million real estate professionals have used Qualia for their clients.
Although fully digital real estate closings still account for only a small fraction of overall closings, the company is focused on enabling all existing participants to digitize — and eventually the entire industry. According to Qualia, it’s the only way to get enough scale to actually move the process forward.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-17% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Apr 2021
$40m
LATE VC
Dec 2020
$65m
SERIES D
Total funding: $211.6m
Company benefits
- Comprehensive health plans
- 401k program
- Commuter benefits
- Parental leave
- Flexible time off
Company HQ
The East Cut, San Francisco, CA
Leadership
Nate Baker
(Co-Founder & CEO)Previous CEO and Founder of Nebu, and Founder and Board Member of Fractal Software.
Salary benchmarks
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