Senior Product Manager, TodayTix Group
TodayTix
$190-210k
More information about location
3+ days a week in office
The global e-commerce leader for cultural experiences
Posted today
The global e-commerce leader for cultural experiences
201-500 employees
Posted today
$190-210k
More information about location
3+ days a week in office
201-500 employees
Company mission
TodayTix Group is on a mission to find a seat for everyone, seamlessly connecting a global audience of more than 20 million with inventory spanning from Sondheim to Shakespeare to Spielberg.
Role
Who you are
- If you thrive in a fast-moving, high-ownership environment, reach instinctively for AI to think and prototype, and are passionate about turning open-ended problems into measurable bets, we'd love to hear from you
- An entrepreneurial spirit who is energized by the opportunity and challenges of shaping how millions of people across the world discover, purchase and experience live entertainment
- 6+ years of product experience, including 2 - 3 years owning consumer products end-to-end in startup / growth environments with demonstrable impact
- Incredible product intuition, natural curiosity, a strong bias for action, an ability to form strong opinions with limited information and influence peers
- Fluency with AI tools as part of your daily workflow - using them habitually to accelerate research, optimize process, design, prototype, drive decisions, and execution
- Demonstrated builder mindset - whether through launching products, founding something, side projects, experimentation, or creating new processes from scratch
- Demonstrated growth mindset - committed to continuous professional and personal development
- Strong communication and strategic thinking in cross functional environments
- Experience with experimentation frameworks, A/B testing and adjacent consumer technology platforms
- Experience in live events, hospitality, marketplace, or premium consumer experiences is a plus
What the job involves
- We're looking for a Senior Product Manager II to join the TodayTix product team and raise the bar for how we build. TodayTix is TTG's flagship consumer product, it is the mobile app and web experience connecting millions of people with live events they love
- Your work will directly shape how customers discover, purchase, and return to TodayTix, and will move the metrics that matter most to the business
- This is an outcome ownership role, not a project execution role. The team is in an acceleration phase sharpening prioritization, deepening analytical rigor, and shifting from shipping projects to owning results
- You'll be central to that shift: someone who can pick up any problem space, build conviction quickly from ambiguity, and own it end-to-end, while modeling the product craft that lifts the whole team
- Take full end-to-end accountability for specific TodayTix consumer product areas and their respective KPIs
- Use AI tools to create prototypes, synthesize research, and communicate product ideas clearly and efficiently
- Collaborate closely with engineering, design and partner teams to deliver consumer features that solve real customer problems
- Lead by example to champion high-quality product standards and analytical rigor, utilizing your own work and constructive feedback to elevate the collective thinking of the team
- Manage complex cross-functional initiatives, keeping stakeholders informed and aligned
- Operate across the product lifecycle, from identifying opportunities and validating concepts to delivering and iterating on solutions
- What Success Looks Like:
- Strategy from ambiguity → Within 60–90 days, you've developed a strong understanding of your first problem space, diagnosed the gaps and contributed to a roadmap grounded in customer evidence and business priorities
- Decisions driven by customer insight → A continuous discovery loop is running where one didn't exist; your understanding of our customers visibly changes what gets prioritized
- Team acceleration → Your ability to triage opportunities, gather the appropriate stakeholders and build relationships combined with your product intuition accelerates our overall tech team velocity
- AI-native execution → AI is embedded throughout your workflow helping you synthesize research, generate prototypes, validate assumptions, and accelerate delivery
- Measurable impact shipped → Initiatives launch with defined success metrics and are followed by real post-launch analysis including second and third-order "why" questions that drive the next iteration
- Raising the team bar → Product thinking across the team is visibly sharper because of how you frame problems, document decisions, and give feedback
Our take
Founded in 2013 by Broadway veterans Brian Fenty and Merritt Baer, TodayTix Group has grown to become a global eCommerce leader for cultural experiences. Aiming to connect a worldwide audience with theatre, opera and dance productions, to date it has sold over 70 million tickets to 200,000 shows listed on its platform.
While numerous ticket sellers exist, TodayTix was an innovator in this area, arriving at a time when mobile devices accounted for less than 1/1000th of all theatrical ticket sales. Standing out with its extensive tech stack including widgets, API and white label software for its partners, it is able to provide an excellent customer experience with a checkout process of less than 30 seconds. This has led to around 5% of all sales on Broadway being processed through TodayTix's platform today.
Since 2020, TodayTix has focused heavily on acquisitions, focusing on tech-forward, advertising, theatre and cultural event companies. These include Goldstar, Show-Score, Arthouse, Encore, and Broadway Roulette. TodayTix acquired Secret Cinema in 2022, growing its participation in the immersive film and television events space and strengthening its market-leading position in the entertainment industry.
Freddie
Company Specialist at Welcome to the Jungle
Insights
5% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
May 2019
$73m
LATE VC
Feb 2016
$9m
SERIES B
Total funding: $90.1m
Company benefits
- Remote friendly / Hybrid work environment
- Healthcare, vision, and dental plans, with generous contributions from the company
- Life and disability insurance
- Paid Parental Leave
- Generous 401(k) Matching
- Flexible Paid Time Off
- Free membership to One Medical Group & Employee Assistance Program
- Annual Professional Growth Budget
- Employee donation matching
- Employee Referral Program
- Work From Home budget
- Pre-Tax Flexible healthcare spending account (FSA), Dependent Care FSA and Commuter Benefits
Company HQ
Flatiron District, New York, NY
Leadership
Merritt Baer
(Co-Founder & President)They are the Producer of Baer Productions for Broadway and the West End.
Brian Fenty
(Co-Founder, Chairman & CEO)Former university lecturer and Broadway producer. They are the Member of Advisory Board for the IAH, University of North Carolina at Chapel Hill.
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