Senior Director of Product Management, Salesforce

• We need someone who is comfortable operating at the strategic and execution levels—someone who can define the big picture while sweating the details that make great products feel magical
• If you thrive at the intersection of AI, commerce, and user experience, this is your opportunity to lead something transformative
• 10+ years in product management, with at least 4 years in a leadership role
• Experience owning product strategy and delivery for search, discovery, or AI-driven experiences
• Strong understanding of LLMs, vector search, semantic embeddings, and AI product architecture
• Background working on consumer or e-commerce products at scale
• Demonstrated ability to collaborate with engineering, AI/ML, and cross-functional teams
• Clear and compelling communicator with executive presence and storytelling ability
• Track record of delivering and launching “0→1” products and scaling them successfully

Desirable

• We’re looking for an outstanding product leader to help drive the evolution of Agentforce AI specifically for Salesforce’s Commerce Cloud
• This leader will shape the future of how customers discover, interact with, and purchase products in an AI-native commerce experience
• This role is responsible for building intelligent, intuitive, and scalable commerce solutions—leveraging LLMs, vector search, and intelligent agents to revolutionize discovery and shopping behavior
• You will set the product vision, drive execution, and inspire teams across product, engineering, design, and go-to-market
• You’ll lead Commerce Cloud’s product vision and roadmap for Agentforce and Search—two cornerstone experiences of our Cloud
• You’ll define how users discover products through conversational, contextual, and personalized flows, and shape the intelligent agent layer that acts as a co-pilot for shoppers throughout their journey
• This role requires close partnership with engineering and AI/ML teams to integrate large language models, vector search infrastructure, and retrieval-augmented generation (RAG) into our product experience
• You’ll drive discovery processes grounded in real customer needs and iterate quickly to deliver scalable, high-impact solutions
• As a cross-functional leader, you’ll collaborate with stakeholders across design, marketing, customer success, and analytics to ensure product-market fit, customer adoption, and long-term platform success
• You'll be expected to define key KPIs, guide prioritization, and ensure execution stays aligned with broader business goals
• Externally, you’ll engage with customers and partners to understand emerging trends and gather insights
• Internally, you’ll mentor and grow a world-class team of product managers while maintaining a strong product culture rooted in user empathy, technical curiosity, and outcome-driven thinking