Implementation Manager, Shopmonkey
$60-70k
+ Bonus + equity
More information about location
All-in-one auto shop management software
Be an early applicant
All-in-one auto shop management software
101-200 employees
Be an early applicant
$60-70k
+ Bonus + equity
More information about location
101-200 employees
Company mission
To provide smart and simple software that runs, understands and grows auto repair shops.
Role
Who you are
- Please note this a remote position requiring the ability to work full-time U.S. East Coast customer hours of 8:00am-4:00pm
- Have at least 2+ years of relevant experience preferred or automotive industry knowledge and experience
- Have a clear, professional, friendly and informative communication style
- Enjoy creative problem solving and taking on new challenges
- Are self-directed learners and highly motivated to succeed
- Thrive in a dynamic & collaborative startup environment, and are comfortable with ambiguityAdapt quickly to changing priorities and evolving customer needs
- Have a related education background (Bachelor’s degree preferred)
- Are familiar with a SaaS business models and toolsHave a true appreciation for cars and/or are familiar with the automotive industry!
- Have exceptional project management skills with a proven ability to multi-task
What the job involves
- You Will Have The Opportunity To:
- Serve as the main point of contact during a customer’s implementation process
- Deliver top tier customer service and support across all product areas
- Assist in training customers to ensure the successful beginning of a new customer journey
- Coordinate deliverables with various internal departments
- Communicate thoughtful, customized solutions that help customers move forward and grow their business
- Learn all about the Shopmonkey product suite and automotive industry
Our take
The automotive repair industry traditionally requires a lot of paperwork associated with business management, vehicle certificates and other services. These elements are generally managed independently, and the mass of paperwork can become chaotic and difficult to manage.
Shopmonkey provides cloud-based management software specifically designed for auto repair shops. The software consolidates appointment scheduling, inventory and finances into a single digital platform. The aim of this service is to help streamline auto repair workflows and help speed up business growth.
Shopmonkey is trusted by over 4,000 shops, and are beginning to scale to personalize its services for bicycle, motorcycle and marine shops. The startup has recently formed a partnership with the Automotive Training Institute (ATI) to integrate auto repair training services into the platform.
Steph
Company Specialist at Welcome to the Jungle
Insights
-13% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jul 2021
$75m
SERIES C
Aug 2020
$25m
SERIES B
Total funding: $110m
Company benefits
- 🏡Fully Remote Work!
- $1,000 to set up your home office
- Phone/internet monthly reimbursements
- Virtual lunch & learns, classes, committees and activities
- Laptop and super rad swag provided
- Unique opportunity: This is the best form of hybrid! All teams get to travel and meet up multiple times a year for collaboration. Shopmonkey also hosts an annual company-wide get together we call Rally
- 💪🏼 Health & Wellness:
- Medical, dental, vision, and life insurance benefits available from day 1
- Short term and long term disability
- Employee assistance program
- $30 monthly home fitness or gym reimbursements
- Generous parental leave
- 401(k) available upon hire
- ✈️ Time Off:
- 11 Paid Holidays
- 10 scheduled holidays
- 1 floating holiday to observe what is important to you!
- Flexible Time Off - Take the time off you need!
- 🥰 Giving Back:
- Matching donations for approved charitable organizations
- Group volunteer efforts during work time
- 🌟 Personal & Professional Development:
- Active Culture and DEIB co-creation committees that host quarterly events
- Career development opportunities
Company HQ
Morgan Hill, CA
Leadership
Ashot Iskandarian
(CEO)Received an MBA from San Diego State University before joining Financial Engines as a Product Manager. Before founding Shopmonkey, held Product Manager positions at Xactly Corp and Intacct Corporation.
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